Traveling by plane is an exciting experience that can take us to distant and thrilling places. However, one of the most frustrating aspects of air travel is the possibility of losing our luggage in the process. Lost luggage can ruin even the most meticulously planned trip, causing stress, inconvenience, and even additional expenses to replace lost items. Fortunately, there are measures we can take to minimize this risk and procedures to follow if, unfortunately, we face this situation.
According to data collected by the International Air Transport Association (IATA), over 24 million pieces of luggage were lost in 2018. This figure, although significant, represents only 6.9% of all flights. While this may seem relatively low, it remains a major concern for passengers faced with the prospect of arriving at their destination without their luggage.
The causes of lost luggage are varied, but most are due to human error. From misplaced tags to baggage handling issues, human errors are responsible for most reported luggage losses. Additionally, natural disasters, though less frequent, can also contribute to luggage loss during air transport.
Lost Luggage by Airlines
Although the idea of losing our luggage can be frightening, there is a positive aspect to keep in mind. According to IATA, about half of the lost luggage is recovered and returned to their owners within 48 hours. This statistic offers some consolation to those who fear the permanent loss of their belongings during a trip.
However, it is important to recognize that some airlines have more problematic records regarding lost luggage than others. This is a factor travelers should consider when selecting an airline for their trips. According to recent studies, there is a significant correlation between the number of international flights operated by an airline and the number of lost luggage. In Europe, British Airways tops the list of airlines that lose the most luggage each year, followed closely by TAP Portugal and Lufthansa. Surprisingly, even the largest and most recognized airlines can face challenges in terms of lost luggage. For example, Iberia, Spain’s largest airline, ranks eighth on the list, losing an average of 15 bags per 1,000 passengers.
Measures to Reduce the Risk of Lost Luggage
1. Buy a Quality Suitcase: Opt for a sturdy and durable suitcase that can withstand the rigorous handling and transport process during air travel. Quality luggage is less likely to be damaged during transport, which can help protect your belongings.
2. Properly Label Your Luggage: Ensure your suitcase is labeled with your name, address, and phone number. This allows the airline to locate you in case your luggage is lost. Also, consider using tracking devices such as an Apple Tag or similar devices that allow you to track the location of your luggage at any time.
3. Organize Your Luggage Properly: Make sure all items in your suitcase are stored in an orderly and secure manner. Use straps or ribbons to keep items in place and prevent them from shifting during transport. This will help avoid damaging your personal effects and facilitate the identification of your luggage in case of loss.
4. Use the Tracking Services Offered by the Airline: Some airlines offer tracking services that allow you to monitor the status and location of your luggage during the flight. Take advantage of these services if available, as they can help you detect any problems with your luggage delivery and take action before arriving at your destination.
5. Remove Old Tags: Before traveling, make sure to remove old tags from your luggage that might mislead the carrier and cause your luggage to be lost or sent to the wrong destination. This is especially important if your suitcase has been used on previous trips and retains tags from previous destinations.
By following these simple tips, you can significantly reduce the chances of losing your luggage during air travel. However, even if you take all necessary precautions, there is always a chance your luggage could get lost in transit.
How to Recover Your Luggage
The first thing to do if you discover that your luggage has been lost is to submit a Property Irregularity Report (PIR) to the airline. This officially informs the airline that your luggage did not reach its intended destination and activates the search and recovery process for lost luggage. To submit a PIR, you need to go to the nearest airline assistance counter at the airport where you arrived and provide the baggage receipt you received when you checked in at your original city.
Once you have submitted the PIR, it is important to contact the airline to follow up on the status of your claim and obtain information on the next steps. Depending on the situation, you may need to file an official claim for lost or damaged luggage. The deadlines for filing claims vary depending on the nature of the claim, but you generally have a limited time after discovering the loss or damage to your luggage.
Lost Luggage Compensation
It is important to note that airlines rarely offer fair compensation for lost or damaged luggage. Often, they try to minimize their liability and offer minimal compensation that may not cover the actual value of lost items. In cases where you believe you have not been properly compensated for the loss or damage to your luggage, it may be necessary to seek legal advice to protect your rights as a passenger.
At Flight Claim, we understand the frustrations and challenges that can arise when dealing with lost or damaged luggage during air travel. We have a dedicated legal team that can help you navigate the claim process and ensure you receive the fair compensation you deserve. We have successfully handled hundreds of similar cases in the past, and we are here to help you resolve your situation favorably.
In summary, while lost luggage is a legitimate concern for travelers, there are measures you can take to minimize the risks and procedures to follow if you face this situation. By taking the appropriate precautions and knowing how to react in the event of lost luggage, you can travel more peacefully and enjoy your travel experience without unnecessary worries.
