compensation for flight overbooking

Claim for an overbooking

You are entitled to a compensation of 250 to 600 euros + any expenses + moral damages.

A claim for an overbooking in your flight may get a compensation of 250, 400 or 600€ depending on the distance of that  flight. In the table below you can see the money you should get per passenger according to distance:

Flight under 1500 km

With the characteristics below
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Flight between 1500-3000 km

With the characteristics below​
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Flight over 3500 km

With the characteristics below​
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Compensation for extra expenses

But this is not the only thing you can request to your airline. You can also ask for a compensation for the next expenses:

What is an Overbooking?

When the airline sells more tickets than the actual number of people they can accommodate.

Once a passenger has received a flight ticket or any document stating the payment has been accepted and registered for the flight, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but the airline refuses their access to the plane.

We will study the case FOR FREE

We will evaluate if your claim meets the requirements to be successful FOR FREE. Just fill in the form in the next button.

Which documents do you need to prepare a flight claim?

  • Flight tickets
  • Trip itinerary
  • ID of the passenger
  • Recipes of all the expenses generated by the incident

How long after a cancelled flight can I claim?

According to the EU Regulation you have 2 to 10 years after the incidint happened to make a claim. It is necessary to read the civil code for each country as it may change from a country to another. For example, in Spain or France it´s 5 years while in the UK is 6 and in Germany or Portugal is 3 years. Actually, in most EU countries 3 is the most common number of years after a flight you can claim for it. In the next table you can find the times in main European countries.

Is the overbooking legal?

The overbooking is legal, but you can get a compensation.
It aims to avoid empty seats or rooms due to no-shows, and is legally sanctioned as long as it is not abused.

Difference between denied boarding and overbooking

A denied boarding can happen due to varius reasons. You will be entitled to compensation if the airline is responsible as it happens in and overbooked flight. However, the airline may deny your boarding if it is for a legitimate reason such as:

  • Insufficient or wrong documentation
  • Sickness
  • Visa problem
  • Security reasons

No “Extraordinary circumstances” may apply to overbooking. You can always claim for it.

Example of Overbooking or denied boarding  compensation

Imagine your flight is overbooked and you have to pay for another flight. In addition, the airline does not pay for any of your meals and hotel.

The compensation for overbooking should be: 250 € per passenger + cost of the new flight + hotel.

How does claiming with us work

Send your claim

Fill in the form in 1 minute and tell us about your incident

Check feasability

Our team will check for free if your claim meets the criteria to win the case.

Claim your money

We will send the claim and go to court if the airline refuses to give you your money.

Get your money

Once we win the claim, we will transferthe money directly to your bank account.

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Do you have any doubt?

Ask us your questions.

Fill in the form and we will analyze your issue for free.

Our Services

You can claim up to 600€ if you had any of these issues.


If your flight arrived over 3 hour late.


If the company cancelled your flight (except for metereological reasons or air control strikes)


If the company overselled tickets and you couldn´t get into de plane.