compensation for flight overbooking
Claim for an overbooking
You are entitled to a compensation of 250 to 600 euros + any expenses + moral damages.
A claim for an overbooking in your flight may get a compensation of 250, 400 or 600€ depending on the distance of that flight. In the table below you can see the money you should get per passenger according to distance:
Flight under 1500 km
With the characteristics below- Airline based in the EU
- OR
- Flight departure from the EU
Flight between 1500-3000 km
With the characteristics below- Airline based in the EU
- OR
- Flight departure from the EU
Flight over 3500 km
With the characteristics below- Airline based in the EU
- OR
- Flight departure from the EU
Compensation for extra expenses
Compensation for extra expenses
But this is not the only thing you can request to your airline. You can also ask for a compensation for the next expenses:
- If you had to buy a new ticket due to the problem with a flight, you can also ask for the money of the new ticket to your original airline.
- If you cancelled your trip because the new date makes no sense, the airline must give you back the money for the ticket and all generated expenses in destinations (hotels, tours, …)
- The airline has to pay for all expenses generated while you wait for a new flight too (food, hotel in the airport, taxis, …)
What is an Overbooking?
Once a passenger has received a flight ticket or any document stating the payment has been accepted and registered for the flight, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but the airline refuses their access to the plane.
We will study the case FOR FREE
We will evaluate if your claim meets the requirements to be successful FOR FREE. Just fill in the form in the next button.
Which documents do you need to prepare a flight claim?
- Flight tickets
- Trip itinerary
- ID of the passenger
- Recipes of all the expenses generated by the incident
How long after a cancelled flight can I claim?
According to the EU Regulation you have 2 to 10 years after the incidint happened to make a claim. It is necessary to read the civil code for each country as it may change from a country to another. For example, in Spain or France it´s 5 years while in the UK is 6 and in Germany or Portugal is 3 years. Actually, in most EU countries 3 is the most common number of years after a flight you can claim for it. In the next table you can find the times in main European countries.
Is the overbooking legal?
The overbooking is legal, but you can get a compensation.
It aims to avoid empty seats or rooms due to no-shows, and is legally sanctioned as long as it is not abused.
Difference between denied boarding and overbooking
A denied boarding can happen due to varius reasons. You will be entitled to compensation if the airline is responsible as it happens in and overbooked flight. However, the airline may deny your boarding if it is for a legitimate reason such as:
- Insufficient or wrong documentation
- Sickness
- Visa problem
- Security reasons
No “Extraordinary circumstances” may apply to overbooking. You can always claim for it.
Example of Overbooking or denied boarding compensation
Imagine your flight is overbooked and you have to pay for another flight. In addition, the airline does not pay for any of your meals and hotel.
The compensation for overbooking should be: 250 € per passenger + cost of the new flight + hotel.
Check feasability
Our team will check for free if your claim meets the criteria to win the case.
Claim your money
We will send the claim and go to court if the airline refuses to give you your money.
Get your money
Once we win the claim, we will transferthe money directly to your bank account.
Do you have any doubt?
Ask us your questions.
Fill in the form and we will analyze your issue for free.
Our Services
You can claim up to 600€ if you had any of these issues.
Delay
If your flight arrived over 3 hour late.
Cancellation
If the company cancelled your flight (except for metereological reasons or air control strikes)
Overbooking
If the company overselled tickets and you couldn´t get into de plane.
