What can I complain Ryanair for?

Claim Ryanair for a flight delay, cancellation or overbooking

If you want to claim a flight to Ryanair due to a flight delay (over 3 hours), cancellation o overbooking, you should know that you can get up to 600 € depending on the flight distance.

If Ryanair operated the flight (normally when you fly with 2 different airlines, 1 of them is operating the whole itinerary) you should place the claim against them.


What can I claim to Ryanair after a problem with a flight?

Compensation for a problem in a flight with Ryanair

A claim for a flight cancellation, delay or overbooking can get a compensation of up to 250, 400 or 600 euros depending on the distance of the  flight. In the table below you will see the money a passenger should get according the european law.

Flight under 1500 km

With the characteristics below
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Flight between 1500-3000 km

With the characteristics below​
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Flight over 3500 km

With the characteristics below​
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Compensation for extra expenses related to the flight issue

You can also ask for a compensation for all expenses incurred to Ryanair:

The Ryanair Extraordinary Circumstances

The term ‘extraordinary circumstances’ is applicable when the delayed or cancelled flight is caused by something uncommon in which a claim receives no compensation. Such as:

  • Security
  • Really bad weather conditions
  • War
  • A few strikes not releated to Ryanair like air traffic

Ryanair unreal Extraordinary Circumstances:

  • Issues with Ryanair staff
  • Bad weather affecting a previous flight
  • Denied boarding due to the flight being overbooked
  • Ryanair technical problems

Ryanair “no show” booking clauses

“No show” is illegal. Your are entitled to claim a compensation if you are being denied from boarding.

Which documents do you need to prepare a claim against Ryanair?

These are all the documents you will need to prepare a claim which will be successful against Ryanair.

Do you have any doubt?

Fill in the form and we will check the feasability of your case for free

Overbooking at Ryanair flight

Overbooked Ryanair flight: When Ryanair sells more tickets than the possible number of passengers they can accommodate.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Ryanair aims to avoid empty seats due to no-shows, and this must be legally sanctioned.

When the Ryanair passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Ryanair refuses them access to the plane.

How do I calculate the distance between airports to claim a compensation to Ryanair?

In the first place, keep in mind that which is measured is the Ryanair origin and the final destination of the reservation. So, if we have a stop, you shouldn´t count it. The orthodromic distance (the shortest distance between two places by plane) between origin and final destination has to be measured.

In this webpage: you can exactly calculate the km from airport to airport.