Claim COMPENSATION FROM HOP!
What can I claim HOP! for?
Claim HOP! for a flight delay, cancellation or overbooking
If you want to claim a flight to HOP! due to a flight delay (over 3 hours), cancellation o overbooking, you should know that you can get up to 600 € depending on the flight distance.
If they operated the flight (normally when you fly with 2 different airlines, 1 of them is operating the whole itinerary) you should place the claim against them.
What can I claim to HOP! after a problem with a flight?
Compensation for a problem in a flight with HOP! airline
A claim for a flight cancellation, delay or overbooking can get a compensation of up to 250, 400 or 600 euros depending on the distance of the flight. In the next table you can see the money a passenger should get according the european law EU261.
Flight under 1500 km
With the characteristics below-
Airline based in the EU
-
OR
-
Flight departure from the EU
Flight between 1500-3000 km
With the characteristics below-
Airline based in the EU
-
OR
-
Flight departure from the EU
Flight over 3500 km
With the characteristics below-
Airline based in the EU
-
OR
-
Flight departure from the EU
Compensation for extra expenses related to the problem
But the ones above are not the only things you can claim Air FranceHOP! for. You can also ask for a compensation for some other expenses:
- If you had to buy a new ticket because of a problem with your flight, you can also ask for the money of the new ticket to HOP!
- If you cancelled your trip because the new date makes non sense (for example it makes you loose few days o holiday or and the money in some hotel), the airline must give you back the money for the ticket and all generated expenses in destinations (hotels, tours, ...)
- The airline (HOP! in this case) should pay for all expenses generated while you wait for a new flight as well (food, accomodation, taxis, ...)
How can I claim a flight cancellation, delay or overbooking to HOP! ?
You can contact us and place the claim through Lexority. We have specialized lawyers in passengers rights so we know all the “tricks” the airlines use to stop or slow down the process and we know how to avoid them to get your compensation.
What you need to know before claiming
Here is the list of conditions to claim a flight HOP! flight:
- For a delay claim, the delay of your flight must have been over 3 hours.
- On the case of a flight time or date change: If HOP! told you about the change more than 14 days in advance, you can´t request for any compensation Otherwise, the law gives you the right to claim for it.
- According our statistics, only a 5% of people who make a claim on their own get any money from HOP!. Even more, those who achieve it get 30% less than what they get through us.
Which documents do you need to prepare a claim against HOP! airline?
These are all the documents you will need to prepare a claim which will be successful against HOP!
- Flight tickets
- Trip itinerary (with all the flights involved in the trip).
- ID of the passenger
- Recipes of all the expenses generated by the incident
Do you have any doubt?
Fill in the form and we will check the feasability of your case for free
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