Alitalia Compensation: Claim flight delay, cancellation or baggage

Alitalia Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and € 1.414 for lost luggage.

Alitalia flight compensation: Eu law and Montreal Convention

Alitalia European Flight compensation: delayed, cancelled and overbooked flight

Alitalia EU 261 Law compensation}

Only applicable when any of these two circumstances happen:

  1. if it is an european airline or…
  2. if the flight departs from europe

Compensation table under European law: Alitalia delayed, cancelled and overbooked fligh

outline – Alitalia flight compensation according to EU 261/2004 Regulation
Flight (km)Alitalia CompensationClaim
– 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
+ 3.500 Km€ 600Claim € 600


Alitalia Expenses


Alitalia damages

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Alitalia E.g. compensation according to european law

  • Flight delay from Frankfurt to Brussels: Less than 1.500 km = € 250 + expenses.
  • Flight overbooking from Las Palmas to Florence: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight overbooking from Madrid to New York: 3.500 km + = 600 euros + expenses.

Alitalia Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Alitalia delay compensation

Suitable when these 2 circumstances occur at the same time:

  1. All baggage claims even if the airline is european
  2. When it is not an european airline and the flight does not depart from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Alitalia Montreal Convention Compensation
CompensationLimit of liabilityExpenses
Baggage€ 5.708 = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim Alitalia flight according to the Montreal Convention

Alitalia lost baggage or delayed luggage compensation

Alitalia lost baggage claims

If you want to Claim Alitalia for luggage delay you can get a compensation of € 1.414 + expenses.

Summary: Alitalia lost baggage compensation according to the Montreal Convention
Luggage claimLimit of liabilityExpenses
Lost or damaged€ 1.414 = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Alitalia luggage

Important: Fill the PIR: Property Irregularity Report to claim for the baggage to Alitalia

Property irregularity report Alitalia

What is the meaning of PIR?

A Alitalia Property Irregularity Report (PIR) reference is a unique code that tracks your lost or damaged luggage. It has a combination of 10 letters and numbers and it is needed to claim to Alitalia.

  • Reference code
  • Flight code
  • Number of lost suitcase
  • Date
  • Type of disruption
  • Color and type
  • Name

Read about Alitalia cancelled flights

Alitalia cancellations notified more than fourteen days before date of departure:

John has received a message from Alitalia telling him that his flight in 24 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there is not proof of mail from Alitalia he will be entitled to a compensation too.

Alitalia cancelled flight notified between seven and fourteen days before date of departure:

Mario has received a message from Alitalia telling him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by Alitalia between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.

Alitalia cancelled flight notified less than 7 days before departure:

Norman has received a text from Alitalia telling him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Alitalia less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Alitalia Downgrade

If you suffer a Alitalia downgrade, the airline must refund 30 to 75 percent of the ticket depending on the distance of the flight.

Can I claim my delayed flight directly to Alitalia?

First of all, if you want to claim directly to Alitalia, you should know your chances are very small, since very often Alitalia tries to justify their delayed flights with extraordinary circumstances that did not really happen, such as issues with air traffic control. Consequently, it’s advised to direct your claim through lexority.

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Time limit: How far back can I claim a flight compensation to Alitalia?

Time Limit: 2 to 5 years as a general rule, contingent on the type of regulation that is applicable in that particular case.

  • Montreal Convention: two years
  • UE Regulation: 2 to 10 years. It is necessary to the civil code for that particular country.

Documentation to claim successfully to Alitalia:


Claim delay to Alitalia

Boarding pass

cancelled flight claim Alitalia

ID or pass

Claim baggage Alitalia


denied boarding claim Alitalia

Guidance to claim Alitalia

Keep all Alitalia travel documents

keep safe your boarding pass and e-ticket Alitalia gave you. You don’t want to get rid of them. They are often very useful to claim Alitalia.

Alitalia delayed flights for 3 or more hours

Alitalia delay must be higher than 3 hours to be granted a compensation.

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Alitalia overbooking: is it legal?

Overbooked Alitalia flight: When Alitalia sells more tickets than the actual number of people they can take.

The overbooking is legal, but you can be granted up to € 600.

Alitalia aims to avoid empty seats because of no-shows, and this must be legally sanctioned.

Once a Alitalia passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Alitalia refuses them access to the plane.

Distance from airport A to airport B to calculate the Alitalia compensation

Alitalia calculate km flight
In the first place, keep in mind that the Alitalia origin and final destination are measured of the reservation. Therefore, in case we have a stop, you shouldn´t count it. The orthodromic distance (bird flight) between origin and final destination has to be measured.

In this website: you can exactly calculate the km from airport to airport.