Lao Airlines Compensation: Claim flight delay, cancellation or baggage

Lao Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros compensation for a delayed or cancelled flight and € 1.414 for lost luggage.

Lao Airlines flight claim compensation: Eu law and Montreal Convention

Lao Airlines European compensation: delayed, cancelled and overbooked flight

Lao Airlines EU claim compensation}

Only applicable when any of these 2 circumstances occur:

  1. if the airline is European or…
  2. When the flight takes off from europe

Compensation outline under European law: Lao Airlines delayed, cancelled and overbooked fligh

brief – Lao Airlines flight compensation according to EU 261/2004 Regulation
Flight Distance (Km)Lao Airlines CompensationClaim
– 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
More than 3.500 Km€ 600Claim € 600


Lao Airlines Expenses


Lao Airlines damages

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Lao Airlines E.g. compensation according to european law

  • Flight cancellation from Milan to Zurich: Less than 1.500 km = € 250 + expenses.
  • Flight delay from Las Palmas to Paris: Between 1.500 km and 3.500 km = € 400 + expenses.
  • Flight delay from Berlin to : 3.500 km + = 600 euros + expenses.

Lao Airlines Compensations under Montreal Convention for delays, cancellations, overbooked flights and baggage

Lao Airlines delay compensation

Only applicable when these two circumstances occur at the same time:

  1. All luggage claims even if it is an european airline
  2. When the airline is not European and the flight doesn´t depart from Europe

Compensation table for flight delays, cancellations, or overbooked flight according to the Montreal Convention

Lao Airlines Montreal Convention Compensation
CompensationLimit of liabilityExpenses
Baggage5.708 euros = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim Lao Airlines flight according to the Montreal Convention

Lao Airlines lost baggage or delayed luggage compensation

Reclaim lost baggage Lao Airlines

If you want to Claim Lao Airlines for baggage delay you can get a compensation of 1.414 euros + expenses.

Summary: Lao Airlines lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged1.414 euros = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Lao Airlines baggage

Important: Fill the PIR: Property Irregularity Report to claim for the baggage to Lao Airlines

Property irregularity report Lao Airlines

What is the meaning of PIR?

A Lao Airlines Property Irregularity Report (PIR) ref number is a unique code that traces your lost or damaged luggage. You can find 10 letters and numbers and it is required to claim to Lao Airlines.

  • Number of lost luggages
  • Type of disruption
  • Reference code so that Lao Airlines can track the suitcase
  • Flight
  • Date
  • Colour and type
  • Name

What the law says about Lao Airlines cancelled flights

Lao Airlines cancelled flights notified more than fourteen days before date of departure:

Norman has received a mail from Lao Airlines notifying him that his flight in 24 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there isn´t proof of text from Lao Airlines he will be granted a compensation too.

Lao Airlines cancelled flight notified between 7 and 14 days before date of departure:

Julian has received a message from Lao Airlines telling him that his flight in 12 days is cancelled. He has a right to compensation as his flight was cancelled by Lao Airlines between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the first scheduled arrival time.

Lao Airlines cancelled flight notified less than seven days before departure:

Sam has received a text from Lao Airlines telling him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Lao Airlines less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Lao Airlines “no show” booking clauses

“No show” is ilegal. Your are entitled to claim a compensation for the denied boarding.

Can I claim my delayed flight directly to Lao Airlines?

First of all, if you want to claim directly to Lao Airlines, you have to know your chances are scarce, since very often Lao Airlines tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, such as issues with air traffic control. Therefore, it is advised to direct your claim through lexority.

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How far back can you go with claiming flight delay compensation to Lao Airlines

Deadline to claim a flight to Lao Airlines: 2 to 5 years as a general rule, contingent on the type of law that is applicable in each case.

  • Montreal Convention: 2 years
  • Eu law: 2 to 10 years. You must read the civil code for each country.

Documentation to claim successfully to Lao Airlines:


flight delayed claim Lao Airlines

Boarding pass

flight cancelled claim Lao Airlines


Claim baggage Lao Airlines


denied boarding claim Lao Airlines

Some advice to claim Lao Airlines

keep safe all Lao Airlines trip docummentation

keep safe your boarding pass and e-ticket Lao Airlines gave you. You should not throw them away. They are often very useful to claim Lao Airlines.

Lao Airlines delayed flights for 3 or more hours

Lao Airlines delay must be higher than 3 hours to be granted a compensation.

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Overbooking at Lao Airlines flight

Lao Airlines Overbooking: When Lao Airlines sells more tickets than the possible number of people they can accommodate.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Lao Airlines aims to avoid empty seats due to no-shows, but this must be legally sanctioned.

When the Lao Airlines passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Lao Airlines refuses them access to the plane.

How do I know how long the Lao Airlines flight delay has been?

 claim Lao Airlines delayed flight

  1. Contact a Lexority specialist to tell you how long the Lao Airlines flight has been delayed without a doubt. Take in to account that the following sites are not always accurate and need a payment record.
  2. Use the web Flight Stats where if you register you can see the Lao Airlines status of all flights including those of years ago.
  3. Another way is entering to Flight Radar where you can see the last seven days Lao Airlines flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.

Must read: When the Lao Airlines delay is very close to 3 hours, Flightradar24 is not 100% accurate, since it shows the time of landing, but not the exit from the plane, which is what the regulations says has to be taken in consideration.