TAP Portugal Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros compensation for a delayed or cancelled flight and € 1.414 for lost luggage.
TAP Portugal flight claim compensation: EU 261 Law and Montreal Convention
TAP Portugal European compensation: delay, cancellation and overbooking
Only when any of these 2 circumstances occur:
- if the airline is European or…
- When the flight takes off from europe
Compensation table under Eu law: TAP Portugal delay, cancellation and overbooking
Flight (km) | TAP Portugal Compensation | Claim |
---|---|---|
Less than 1.500 km | € 250 | Claim € 250 |
1.500 Km – 3.500 Km | € 400 | Claim € 400 |
More than 3.500 Km | € 600 | Claim € 600 |
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TAP Portugal Expenses
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TAP Portugal damages
TAP Portugal Example of compensation according to european law
- Flight overbooking from Milan to Brussels: -1.500 km = € 250 + expenses.
- Flight delay from Tenrife to Paris: 1.500 km -3.500 km = € 400 + expenses.
- Flight delay from Barcelona to Kyoto: 3.500 km + = 600 euros + expenses.
TAP Portugal Montreal Convention Compensations for delays, cancellations, overbooked flights and baggage
Suitable when these two circumstances happen simultaneously:
- All luggage claims even if the airline is european
- When the airline is not European and the flight doesn´t take off from Europe
Compensation table for flight delays, cancellations, or overbooked flight according to the Montreal Convention
Compensation | Limit of liability | Expenses |
---|---|---|
Luggage | 5.708 euros = 4.694 SDR (Special Drawing Rights) | Other flighs, rents, tours, other missed flights |
Claim TAP Portugal flight according to the Montreal Convention
TAP Portugal lost baggage or delayed luggage compensation
If you want to Claim TAP Portugal for lost baggage you can get a compensation of € 1.414 + expenses.
Luggage claim | Limit of liability | Expenses |
---|---|---|
Lost or damaged | 1.414 euros = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Must read: Fill in the PIR to claim for the luggage to TAP Portugal: Property Irregularity Report
What is TAP Portugal PIR?
A TAP Portugal Property Irregularity Report (PIR) ref number is a unique code that tracks your lost or damaged baggage. It has a combination of 10 letters and numbers and it is imperative to claim to TAP Portugal.
- Reference code
- Flight
- Number of lost luggages
- Date
- Type of disruption
- Colour and type
- Name
What you should know about TAP Portugal cancellations
TAP Portugal cancellations notified more than fourteen days before date of departure:
James has received a message from TAP Portugal notifying him that his flight in 26 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there is not proof of text from TAP Portugal he will be granted a compensation too.
TAP Portugal cancelled flight notified between seven and fourteen days before date of departure:
Mario has received a message from TAP Portugal telling him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by TAP Portugal between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.
TAP Portugal cancelled flight notified less than 7 days before departure:
Julian has received a message from TAP Portugal notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by TAP Portugal less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.
TAP Portugal Flight Disruption on a Business Trip?
If TAP Portugalflight gets cancelled, overbooked or delayed the passenger is granted the compensation, even if the company paid for the flight.
Can I claim my flight delay directly to TAP Portugal?
First of all, if you want to claim directly to TAP Portugal, you have to know your chances are very small, since very often TAP Portugal tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, such as bad weather. Consequently, it’s advised to funnel your claim through lexority.
How far back can you go with claiming flight delay compensation to TAP Portugal
Time Limit: 2 to 5 years as a general rule, contingent on the type of law that is applicable in that particular case.
- Montreal Convention: two years
- Regulation 261/2004 of the EU: two to ten years. It is necessary to the civil code for each country.
Documents to claim properly to TAP Portugal:
Reservation
Boarding pass
Personal ID
Receipts
Guidance to claim TAP Portugal
Keep all TAP Portugal travel docummentation
keep safe your boarding pass and e-ticket TAP Portugal gave you. You don’t want to throw them away. They are often very useful to claim TAP Portugal.
TAP Portugal flight delays: 3 or more hours
TAP Portugal delay must be higher than 3 hours to be entitled to a compensation.
TAP Portugal overbooking: is it legal?
Overbooked TAP Portugal flight: When TAP Portugal sells more tickets than the actual number of passengers they can take.
The overbooking is legal, but you are entitled to a compensation up to € 600.
TAP Portugal aims to avoid empty seats due to no-shows, and this must be legally sanctioned.
Once a TAP Portugal passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but TAP Portugal refuses them access to the plane.
How to know how long the TAP Portugal flight has been delayed
- Contact a Lexority lawyer to tell you how long was the delay of the TAP Portugal flight without any doubt. You have to be aware that the following webpages are not always accurate and need a payment record.
- You can use the web Flight Stats where if you register you can see the TAP Portugal status of all flights including those of years ago.
- Another option is accesing to https://www.flightradar24.com/ where you can see the last seven days TAP Portugal flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.
Note: When the TAP Portugal delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the law imposes has to be taken in consideration.