British Airways Compensation: Claim flight delay, cancellation or baggage

British Airways Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and € 1.414 for lost luggage.

British Airways flight compensation: Eu law and Montreal Convention

British Airways European compensation: delay, cancellation and overbooking

British Airways EU 261 Law compensation}

Suitable when any of these 2 circumstances happen:

  1. When the airline is European or…
  2. if the flight departs from europe

Compensation outline under EU 261 Law: British Airways delay, cancellation and overbooking

Table – British Airways flight compensation according to EU 261/2004 Regulation
Flight Distance (Km) British Airways Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


British Airways Expenses


British Airways damages

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British Airways Example of compensation according to european law

  • Flight overbooking from Frankfurt to Florence: Less than 1.500 km = € 250 + expenses.
  • Flight overbooking from Las Palmas to Florence: 1.500 km -3.500 km = € 400 + expenses.
  • Flight cancellation from Paris to Tokyo: More than 3.500 km = € 600 + expenses.

British Airways Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

British Airways delay compensation

Suitable when these 2 circumstances occur at the same time:

  1. All luggage claims even if the airline is european
  2. When the airline is not European and the flight doesn´t depart from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

British Airways Montreal Convention Compensation
Compensation Limit of liability Expenses
Luggage 5.708 euros = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim British Airways flight according to the Montreal Convention

British Airways lost baggage or delayed luggage compensation

British Airways lost baggage claims

If you want to Claim British Airways for lost baggage you can get a compensation of € 1.414 + expenses.

Summary: British Airways lost baggage compensation according to the Montreal Convention
Luggage claim Limit of liability Expenses
Lost or damaged 1.414 euros = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim British Airways luggage

Important: Fill the PIR: Property Irregularity Report to claim for the luggage to British Airways

Pir British Airways

What is British Airways PIR?

The British Airways Property Irregularity Report (PIR) number is a unique code that traces your lost or damaged baggage. You can find 10 letters and numbers and it is needed to claim to British Airways.

  • Reference code
  • Flight
  • Number of lost suitcase
  • Date
  • Type of disruption
  • Colour and type
  • Name

Read about British Airways cancellations

British Airways cancellations notified more than fourteen days before date of departure:

James has received a message from British Airways telling him that his flight in 18 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there isn´t proof of message from British Airways he will be granted a compensation too.

British Airways cancellations notified between 7 and 14 days before date of departure:

John has received a text from British Airways telling him that his flight in 10 days is cancelled. He has a right to compensation as his flight was cancelled by British Airways between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the first scheduled arrival time.

British Airways cancelled flight notified less than 7 days before departure:

Sam has received a mail from British Airways notifying him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by British Airways less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

British Airways denied boarding:

  • Do not throw away boarding passes.
  • Ask for the reasons you’re being denied boarding.

Can I claim my flight delay directly to British Airways?

First of all, if you want to claim directly to British Airways, you have to know your chances are very small, since very often British Airways tries to justify their delayed flights with extraordinary circumstances that did not really happen, such as bad weather. Consequently, it’s advised to funnel your claim through lexority.

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How far back can you go with claiming flight delay compensation to British Airways

Time Limit: 2 to 5 years as a general rule, depending on the type of law that is applicable in each case.

  • Montreal Convention: two years
  • Eu law: two to ten years. It is necessary to the civil code for each country.

Documents to claim successfully to British Airways:


delay claim British Airways

Boarding pass

Claim cancellation to British Airways


lost baggage claim British Airways


Claim overbooking British Airways

Some advice to claim British Airways

Ask for the reason for British Airways delay or cancellation

The cause of the delay is critical: specially if you have thrown away the boarding passes.

British Airways flight delays: 3 or more hours

To be entitled to a compensation, British Airways delayed flight must be higher than 3 hours.

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Overbooked British Airways flight

Overbooked British Airways flight: When British Airways sells more tickets than the possible number of people they can accommodate.

The overbooking is legal, but you are entitled to a compensation up to € 600.

British Airways aims to avoid empty seats due to no-shows, but this must be legally sanctioned.

When the British Airways passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but British Airways refuses them access to the plane.

These are your rights to claim British Airways

If you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to British Airways.