Kenya Airways Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and € 1.414 for lost luggage.
Kenya Airways flight claim compensation: EU 261 Law and Montreal Convention
Kenya Airways European Flight compensation: delayed, cancelled and overbooked flight
Suitable when
- if the airline is European or…
- When the flight takes off from europe
Compensation summary under Eu law: Kenya Airways delayed, cancelled and overbooked fligh
| Flight Distance (Km) | Kenya Airways Compensation | Claim |
|---|---|---|
| – 1.500 km | € 250 | Claim € 250 |
| 1.500 Km – 3.500 Km | € 400 | Claim € 400 |
| More than 3.500 Km | € 600 | Claim € 600 |
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Kenya Airways Expenses
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Kenya Airways damages
Kenya Airways Example of compensation according to european law
- Flight delay from Frankfurt to Florence: -1.500 km = 250 euros + expenses.
- Flight delay from Las Palmas to Belgium: Between 1.500 km and 3.500 km = 400 euros + expenses.
- Flight delay from Norway to : 3.500 km + = 600 euros + expenses.
Kenya Airways Compensations under Montreal Convention for delays, cancellations, overbooked flights and baggage
Suitable when these two circumstances happen at the same time:
- All baggage claims even if the airline is european
- When the airline is not European and the flight doesn´t depart from Europe
Compensation table for flight delays, cancellations, or overbooked flight according to the Montreal Convention
| Compensation | Limit of liability | Expenses |
|---|---|---|
| Luggage | € 5.708 = 4.694 SDR (Special Drawing Rights) | Other flighs, rents, tours, other missed flights |
Claim Kenya Airways flight according to the Montreal Convention
Kenya Airways lost baggage or delayed luggage compensation
If you want to Claim Kenya Airways for baggage delay you can get a compensation of € 1.414 + expenses.
| Baggage claim | Limit of liability | Expenses |
|---|---|---|
| Lost or damaged | 1.414 euros = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Note: Fill in the PIR to claim for the luggage to Kenya Airways: Property Irregularity Report
What is Kenya Airways PIR?
The Kenya Airways Property Irregularity Report (PIR) reference is a unique code that traces your lost or damaged luggage. It has a combination of 10 letters and numbers and it is required to claim to Kenya Airways.
- Reference code
- Flight code
- Number of lost baggages
- Date
- Issue
- Colour and type
- Name
About Kenya Airways cancellations
Kenya Airways cancellations notified more than fourteen days before date of departure:
Julian has received a mail from Kenya Airways telling him that his flight in 24 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there is not proof of text from Kenya Airways he will be granted a compensation too.
Kenya Airways cancellations notified between seven and fourteen days before date of departure:
Julian has received a text from Kenya Airways telling him that his flight in 12 days is cancelled. He has a right to compensation as his flight was cancelled by Kenya Airways between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.
Kenya Airways cancelled flight notified less than seven days before departure:
Johnhas received a message from Kenya Airways notifying him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Kenya Airways less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.
Kenya Airways denied boarding:
- Do not dispose of boarding passes.
- Ask for the reasons you’re being denied boarding.
Can I claim my delayed flight directly to Kenya Airways?
First, if you want to claim directly to Kenya Airways, you should know your chances are very small, since very often Kenya Airways tries to justify their flight delays with extraordinary circumstances that didn’t really happen, such as bad weather. Therefore, it’s highly recommendable to direct your claim through lexority.
How far back can you go with claiming flight delay compensation to Kenya Airways
Time Limit: 2 to 5 years as a general rule, contingent on the type of law that applies in each case.
- Montreal Convention: 2 years
- UE Regulation: two to ten years. You must read the civil code for each country.
Documentation to claim properly to Kenya Airways:
Flight
Boarding pass
ID or pass
Tickets
Guidance to claim Kenya Airways
Be carefull with the offers of Kenya Airways
Don´t accept any offer from Kenya Airways that doesn’t match what the EU Regulation 261/2004 dictates. Refer to the sections above to check the compensation you are legally entitled to.
Kenya Airways delayed flights for 3 or more hours
Kenya Airways delay must be higher than 3 hours to be entitled to a compensation.
Overbooked Kenya Airways flight
Overbooked Kenya Airways flight: When Kenya Airways sells more tickets than the actual number of passengers they can accommodate.
The overbooking is legal, but you are entitled to a compensation up to € 600.
Kenya Airways aims to avoid empty seats due to no-shows, but this must be legally sanctioned.
When the Kenya Airways passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Kenya Airways refuses them access to the plane.
These are your rights to claim Kenya Airways
If you have any question. Here we are if you want to claim for a flight delay, cancellation, overbooking or lost baggage to Kenya Airways.
