Iberia Compensation: Claim flight delay, cancellation or baggage

Iberia Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and € 1.414 for lost luggage.

Iberia flight compensation: European law and Montreal Convention

Iberia European Flight compensation: delay, cancellation and overbooking

Iberia EU claim compensation}

Only when any of these 2 circumstances occur:

  1. When it is an european airline or…
  2. When the flight departs from europe

Compensation summary under EU 261 Law: Iberia delay, cancellation and overbooking

outline – Iberia flight compensation according to EU 261/2004 Regulation
Flight (km) Iberia Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


Iberia Expenses


Iberia damages

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Iberia E.g. compensation according to european law

  • Flight overbooking from Frankfurt to London: -1.500 km = € 250 + expenses.
  • Flight overbooking from Tenrife to Belgium: 1.500 km -3.500 km = 400 euros + expenses.
  • Flight cancellation from Norway to Cali: More than 3.500 km = 600 euros + expenses.

Iberia Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Iberia delay compensation

Only applicable when these two circumstances happen at the same time:

  1. All baggage claims even if the airline is european
  2. When the airline is not European and the flight doesn´t depart from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Iberia Montreal Convention Compensation
Compensation Limit of liability Expenses
Baggage 5.708 euros = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim Iberia flight according to the Montreal Convention

Iberia lost baggage or delayed luggage compensation

Reclaim lost baggage Iberia

If you want to Claim Iberia for luggage delay you can get a compensation of € 1.414 + expenses.

Table: Iberia lost baggage compensation according to the Montreal Convention
Baggage claim Limit of liability Expenses
Lost or damaged € 1.414 = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Iberia luggage

Must read: Fill the PIR: Property Irregularity Report to claim for the luggage to Iberia

Pir Iberia

About Iberia PIR

The Iberia Property Irregularity Report (PIR) number is a unique code that tracks your delayed or damaged luggage. It has a combination of 10 letters and numbers and it is required to claim to Iberia.

  • Number of lost luggages
  • Problem
  • Reference code so that Iberia can trace the suitcase
  • Flight
  • Date
  • Color and type
  • Name

The Iberia Extraordinary Circumstances

The term ‘extraordinary circumstances’ is applicable when the delayed or cancelled flight is due to something unexpected in which a claim receives no compensation. Example:

  • Security
  • Extreme weather conditions
  • War
  • Some strikes unrelated to Iberia such as baggage handlers

Iberia unreal Extraordinary Circumstances:

  • Problems with Iberia staff
  • Bad weather affecting a previous flight
  • Denied boarding due to the flight being overbooked
  • Iberia technical problems

Iberia Flight problem on a Business Trip?

If Iberiasuffers a cancellation, delay or overbooking the passenger is granted the compensation, even if the company paid for the tickets.

Can I claim my delayed flight directly to Iberia?

First of all, if you want to claim directly to Iberia, you have to know your chances are very small, since very often Iberia tries to justify their flight delays with extraordinary circumstances that didn’t really happen, like issues with air traffic control. Consequently, it is highly recommendable to direct your claim through lexority.

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Time limit: How far back can I claim a flight compensation to Iberia?

Time Limit: 2 to 5 years as a general rule, contingent on the type of regulation that is fit in that particular case.

  • Montreal Convention: two years
  • UE Regulation: two to ten years. You must read the civil code for that particular country.

Documents to claim correctly to Iberia:


delayed flight claim Iberia

Boarding pass

cancelled flight claim Iberia


baggage claim Iberia


lost flight claim Iberia

Some advice to claim Iberia

Be carefull with the offers of Iberia

Do not accept any offer from Iberia that doesn’t match what the EU Regulation 261/2004 imposes. Refer to the sections above to check how much money you are legally entitled to.

Iberia flight delays: 3 or more hours

Iberia delay must be higher than 3 hours to be granted a compensation.

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Overbooking at Iberia flight

Overbooked Iberia flight: When Iberia sells more tickets than the possible number of passengers they can accommodate.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Iberia aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

When the Iberia passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Iberia refuses them access to the plane.

Find out the Distance between airports to calculate Iberia compensation

Iberia flight distance
In the first place, it is important to take into account that which is measured is the Iberia origin and the final destination of the reservation. Therefore, in case we have a stop, you shouldn´t count it. The orthodromic distance (bird flight) between origin and final destination has to be measured.

In this site: Distance from you can exactly calculate the km between places.