Air China Compensation: Claim flight delay, cancellation or baggage

Air China Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and 1.414 euros for lost luggage.

Air China flight compensation: Eu law and Montreal Convention

Air China European compensation: delayed, cancelled and overbooked flight

Air China EU 261 Law compensation}

Suitable when any of these 2 circumstances happen:

  1. if it is an european airline or…
  2. if the flight takes off from europe

Compensation table under European law: Air China delay, cancellation and overbooking

Table – Air China flight compensation according to EU 261/2004 Regulation
Flight (km)Air China CompensationClaim
– 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
More than 3.500 Km€ 600Claim € 600

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Air China Expenses

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Air China damages

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Air China Example of compensation according to european law

  • Flight delay from Paris to Brussels: Less than 1.500 km = 250 euros + expenses.
  • Flight overbooking from Las Palmas to Florence: 1.500 km -3.500 km = 400 euros + expenses.
  • Flight overbooking from Madrid to India: 3.500 km + = € 600 + expenses.

Air China Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

Air China delay compensation

Suitable when these 2 circumstances occur simultaneously:

  1. All baggage claims even if it is an european airline
  2. When it is not an european airline and the flight does not depart from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Air China Montreal Convention Compensation
CompensationLimit of liabilityExpenses
Luggage€ 5.708 = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim Air China flight according to the Montreal Convention

Air China lost baggage or delayed luggage compensation


Reclaim lost baggage Air China

If you want to Claim Air China for luggage delay you can get a compensation of 1.414 euros + expenses.

Summary: Air China lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged1.414 euros = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Air China baggage

Read: Fill the PIR: Property Irregularity Report to claim for the luggage to Air China

Pir Air China

What is the meaning of PIR?

A Air China Property Irregularity Report (PIR) number is a unique code that tracks your lost or damaged baggage. It has a combination of 10 letters and numbers and it is required to claim to Air China.

  • Reference code
  • Flight
  • Number of lost suitcase
  • Date
  • Type of disruption
  • Color and type
  • Name

About Air China cancellations

Air China cancelled flights notified more than fourteen days before date of departure:

Mario has received a mail from Air China notifying him that his flight in 20 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there is not proof of text from Air China he will be entitled to a compensation too.

Air China cancellations notified between 7 and 14 days before date of departure:

John has received a text from Air China telling him that his flight in 13 days is cancelled. He has a right to compensation as his flight was cancelled by Air China between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than 4 hours after the first scheduled arrival time.

Air China cancelled flight notified less than seven days before departure:

Johnhas received a text from Air China notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Air China less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Air China Flight Disruption on a Business Trip?

If Air Chinaflight gets cancelled, overbooked or delayed the passenger is granted the compensation, even if the company paid for the tickets.

Can I claim my flight delay directly to Air China?

First, if you want to claim directly to Air China, you should know your chances are very small, since very often Air China tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, such as bad weather. Therefore, it’s highly recommendable to funnel your claim through lexority.

Claim Air China

Time limit: How far back can I claim a flight compensation to Air China?

Deadline to claim a flight to Air China: 2 to 5 years as a general rule, contingent on the type of regulation that applies in each case.

  • Montreal Convention: 2 years
  • UE Regulation: two to ten years. It is necessary to the civil code for that particular country.

Documentation to claim correctly to Air China:

Flight

flight delayed claim Air China

Boarding pass

cancellation claim Air China

ID or pass

baggage claim Air China

Receipts

denied boarding claim Air China

Some Tips to claim Air China

Don´t throw your receipts to claim Air China

Even though Air China must refund the expenses, sometimes the airline doesn´t do it. Air China is allowed to ask for your receipts as proof before refunding you for the extra costs of your flight.

Air China delayed flights for 3 or more hours

To be entitled to a compensation, Air China delayed flight must be higher than 3 hours.

Claim Air China

Air China overbooking: is it legal?

Overbooked Air China flight: When Air China sells more tickets than the actual number of passengers they can accommodate.

The overbooking is legal, but you can get a compensation up to € 600.

Air China aims to avoid empty seats because of no-shows, and this must be legally sanctioned.

Once a Air China passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Air China refuses them access to the plane.

How to know how long the Air China flight has been delayed

Air China flight delay time

  1. Contact a Lexority lawyer to tell you how long was the delay of the Air China flight without any doubt. Take in to account that the following tools are not always accurate and need a payment record.
  2. Use the web http://www.flightstats.com/ where if you register you can see the Air China status of all flights including those of years ago.
  3. Another option is accesing to Flight Radar where you can see the last 7 days Air China flight delays without registering. If you register you can also see delayed flights from up to two years ago.

Must read: When the Air China delay is very close to three hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the regulations says has to be taken in consideration.