Hainan Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and 1.414 euros for lost luggage.
Hainan Airlines flight compensation: Eu law and Montreal Convention
Hainan Airlines EU Flight compensation: delayed, cancelled and overbooked flight
Only applicable when
- if it is an european airline or…
- When the flight departs from europe
Compensation table under EU 261 Law: Hainan Airlines delayed, cancelled and overbooked fligh
Flight Distance (Km) | Hainan Airlines Compensation | Claim |
---|---|---|
– 1.500 km | € 250 | Claim € 250 |
1.500 Km – 3.500 Km | € 400 | Claim € 400 |
More than 3.500 Km | € 600 | Claim € 600 |
+
Hainan Airlines Expenses
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Hainan Airlines damages
Hainan Airlines Example of compensation according to european law
- Flight delay from Frankfurt to Brussels: Less than 1.500 km = € 250 + expenses.
- Flight delay from Tenrife to Bilbao: 1.500 km -3.500 km = 400 euros + expenses.
- Flight overbooking from Barcelona to New York: More than 3.500 km = € 600 + expenses.
Hainan Airlines Compensations under Montreal Convention for delays, cancellations, overbooking and baggage
Only applicable when these 2 circumstances occur at the same time:
- All baggage claims even if it is an european airline
- When the airline is not European and the flight does not take off from Europe
Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention
Compensation | Limit of liability | Expenses |
---|---|---|
Baggage | 5.708 euros = 4.694 SDR (Special Drawing Rights) | Other flighs, rents, tours, other missed flights |
Claim Hainan Airlines flight according to the Montreal Convention
Hainan Airlines lost baggage or delayed luggage compensation
If you want to Claim Hainan Airlines for baggage delay you can get a compensation of 1.414 euros + expenses.
Baggage claim | Limit of liability | Expenses |
---|---|---|
Lost or damaged | € 1.414 = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Read: Fill in the PIR to claim for the luggage to Hainan Airlines: Property Irregularity Report
What is the meaning of PIR?
The Hainan Airlines Property Irregularity Report (PIR) reference is a unique code that tracks your lost or damaged suitcase. It has a combination of 10 letters and numbers and it is required to claim to Hainan Airlines.
- Number of lost baggages
- Type of disruption
- Reference code so that Hainan Airlines can trace the suitcase
- Flight code
- Date
- Colour and type
- Name
What you should know about Hainan Airlines cancelled flights
Hainan Airlines cancelled flights notified more than fourteen days before date of departure:
James has received a message from Hainan Airlines telling him that his flight in 30 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there isn´t proof of text from Hainan Airlines he will be entitled to a compensation too.
Hainan Airlines cancelled flight notified between seven and fourteen days before date of departure:
Norman has received a mail from Hainan Airlines notifying him that his flight in 12 days is cancelled. He has a right to compensation as his flight was cancelled by Hainan Airlines between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.
Hainan Airlines cancelled flight notified less than seven days before departure:
Julian has received a mail from Hainan Airlines notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Hainan Airlines less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.
Downgrade at Hainan Airlines flight?
If you suffer a Hainan Airlines downgrade, the airline must refund 30 to 75 percent of the cost of the ticket depending on the flight distance.
Can I claim my flight delay directly to Hainan Airlines?
First of all, if you want to claim directly to Hainan Airlines, you have to know your chances are scarce, since very often Hainan Airlines tries to justify their flight delays with extraordinary circumstances that didn’t really happen, such as issues with air traffic control. Consequently, it is advised to direct your claim through lexority.
Deadline to claim a flight: How far back can I claim a flight compensation to Hainan Airlines?
Deadline to claim a flight to Hainan Airlines: 2 to 5 years as a general rule, contingent on the type of law that is applicable in each case.
- Montreal Convention: two years
- Regulation 261/2004 of the EU: two to ten years. It is necessary to the civil code for that particular country.
Documents to claim correctly to Hainan Airlines:
Reservation
Boarding pass
Personal ID
Tickets
Some Tips to claim Hainan Airlines
keep safe all Hainan Airlines flight documents
keep safe the boarding pass and e-ticket Hainan Airlines gave you. You should not dispose of them. They are often very useful to claim Hainan Airlines.
Hainan Airlines flight delays: 3 or more hours
To be entitled to a compensation, Hainan Airlines delayed flight must be higher than 3 hours.
Overbooking at Hainan Airlines flight
Overbooked Hainan Airlines flight: When Hainan Airlines sells more tickets than the possible number of passengers they can accommodate.
The overbooking is legal, but you can be granted up to € 600.
Hainan Airlines aims to avoid empty seats because of no-shows, but this must be legally sanctioned.
Once a Hainan Airlines passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Hainan Airlines refuses them access to the plane.
How do I know how long the Hainan Airlines flight delay has been?
- Have a Lexority attorney to tell you how long the Hainan Airlines flight has been delayed without a doubt. You have to be aware that the following tools are not always accurate and need a payment record.
- You can use the web http://www.flightstats.com/ where if you register you can see the Hainan Airlines status of all flights including those of years ago.
- Another way is entering to https://www.flightradar24.com/ where you can see the last 7 days Hainan Airlines flight delays without registering. After registration you can also see delayed flights from up to two years ago.
Note: When the Hainan Airlines delay is very close to 3 hours, Flightradar24 is not 100% accurate, since it shows the time of landing, but not the exit from the plane, which is what the law imposes has to be taken in consideration.