Condor Compensation: Claim flight delay, cancellation or baggage

Condor Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and € 1.414 for lost luggage.

Condor flight claim compensation: Eu law and Montreal Convention

Condor EU Flight compensation: delay, cancellation and overbooking

Condor EU claim compensation}

Only when any of these two circumstances happen:

  1. if it is an european airline or…
  2. When the flight takes off from europe

Compensation review under EU 261 Law: Condor delay, cancellation and overbooking

Table – Condor flight compensation according to EU Regulation
Flight Distance (Km) Condor Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


Condor Expenses


Condor damages

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Condor Example of compensation according to European 261 law

  • Flight overbooking from Frankfurt to London: Less than 1.500 km = 250 euros + expenses.
  • Flight overbooking from Tenrife to Belgium: 1.500 km -3.500 km = € 400 + expenses.
  • Flight delay from Berlin to Cali: More than 3.500 km = 600 euros + expenses.

Condor Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Condor delay compensation

Suitable when these 2 circumstances occur simultaneously:

  1. All luggage claims even if it is an european airline
  2. When it is not an european airline and the flight does not take off from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Montreal Convention summary: Condor compensation
Compensation Limit of liability Expenses
Baggage € 5.708 = 4.694 SDR (Special Drawing Rights) Hotels, taxis, tours, other missed flights

Claim Condor flight according to the Montreal Convention

Condor lost baggage or delayed luggage compensation

Claim lost baggage Condor

If you want to Claim Condor for baggage delay you can get a compensation of 1.414 euros + expenses.

Table: Condor lost baggage compensation according to the Montreal Convention
Luggage claim Limit of liability Expenses
Lost or damaged € 1.414 = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Condor luggage

Must read: Fill the PIR: Property Irregularity Report to claim for the baggage to Condor

Property irregularity report Condor

What is the PIR of Condor?

The Condor Property Irregularity Report (PIR) reference number is a unique code that traces your lost or damaged luggage. It has a combination of 10 letters and numbers and it is demanded to claim to Condor.

  • Ref code
  • Flight code
  • Number of lost baggages
  • Date
  • Issue
  • Colour and type
  • Name

About Condor cancellations

Condor cancelled flights notified more than fourteen days before date of departure:

Mario has received a message from Condor telling him that his flight in 24 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there isn´t proof of mail from Condor he will be granted a compensation too.

Condor cancelled flight notified between 7 and 14 days before date of departure:

Sam has received a mail from Condor notifying him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by Condor between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.

Condor cancelled flight notified less than 7 days before departure:

Julian has received a message from Condor notifying him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Condor less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Condor “no show” booking clauses

“No show” is ilegal. Your are entitled to claim a compensation for the denied boarding.

Can I claim my delayed flight directly to Condor?

First of all, if you want to claim directly to Condor, you should know your chances are very small, since very often Condor tries to justify their flight delays with extraordinary circumstances that didn’t really happen, like bad weather. Consequently, it is highly recommendable to direct your claim through lexority.

Claim Condor

How far back can you go with claiming flight delay compensation to Condor

Time Limit: 2 to 5 years as a general rule, depending on the type of law that is applicable in that particular case.

  • Montreal Convention: 2 years
  • Regulation 261/2004 of the EU: 2 to 10 years. You must read the civil code for that particular country.

Documents to claim successfully to Condor:

Reservation email

flight delayed claim Condor

Boarding pass

Claim cancellation to Condor


Claim baggage Condor


lost flight claim Condor

Some Tips to claim Condor

keep safe all Condor trip documents

keep safe the boarding pass and e-ticket Condor gave you. You should not dispose of them. They are often very useful to claim Condor.

Condor delayed flights for 3 or more hours

To be entitled to a compensation, Condor delayed flight must be higher than 3 hours.

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Overbooked Condor flight

Overbooked Condor flight: When Condor sells more tickets than the possible number of people they can accommodate.

The overbooking is legal, but you can be granted up to € 600.

Condor aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

Once a Condor passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Condor refuses them access to the plane.

How do I know how long was Condor flight delayed?

 claim Condor delayed flight

  1. Contact a Lexority attorney to tell you how long the Condor flight delay was without any doubt. You have to be aware that the following tools are not always accurate and need a payment record.
  2. You can use the web Flight Stats where if you register you can see the Condor status of all flights including those of years ago.
  3. Another way is accesing to Flight Radar where you can see the last 7 days Condor flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.

Note: When the Condor delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the regulations says has to be taken in consideration.