Condor Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and € 1.414 for lost luggage.
Condor flight claim compensation: Eu law and Montreal Convention
Condor EU Flight compensation: delay, cancellation and overbooking
Only when
- if it is an european airline or…
- When the flight takes off from europe
Compensation review under EU 261 Law: Condor delay, cancellation and overbooking
Flight Distance (Km) | Condor Compensation | Claim |
---|---|---|
– 1.500 km | € 250 | Claim € 250 |
1.500 Km – 3.500 Km | € 400 | Claim € 400 |
More than 3.500 Km | € 600 | Claim € 600 |
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Condor Expenses
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Condor damages
Condor Example of compensation according to European 261 law
- Flight overbooking from Frankfurt to London: Less than 1.500 km = 250 euros + expenses.
- Flight overbooking from Tenrife to Belgium: 1.500 km -3.500 km = € 400 + expenses.
- Flight delay from Berlin to Cali: More than 3.500 km = 600 euros + expenses.
Condor Montreal Convention Compensations for delays, cancellations, overbooking and baggage
Suitable when these 2 circumstances occur simultaneously:
- All luggage claims even if it is an european airline
- When it is not an european airline and the flight does not take off from Europe
Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention
Compensation | Limit of liability | Expenses |
---|---|---|
Baggage | € 5.708 = 4.694 SDR (Special Drawing Rights) | Hotels, taxis, tours, other missed flights |
Claim Condor flight according to the Montreal Convention
Condor lost baggage or delayed luggage compensation
If you want to Claim Condor for baggage delay you can get a compensation of 1.414 euros + expenses.
Luggage claim | Limit of liability | Expenses |
---|---|---|
Lost or damaged | € 1.414 = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Must read: Fill the PIR: Property Irregularity Report to claim for the baggage to Condor
What is the PIR of Condor?
The Condor Property Irregularity Report (PIR) reference number is a unique code that traces your lost or damaged luggage. It has a combination of 10 letters and numbers and it is demanded to claim to Condor.
- Ref code
- Flight code
- Number of lost baggages
- Date
- Issue
- Colour and type
- Name
About Condor cancellations
Condor cancelled flights notified more than fourteen days before date of departure:
Mario has received a message from Condor telling him that his flight in 24 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there isn´t proof of mail from Condor he will be granted a compensation too.
Condor cancelled flight notified between 7 and 14 days before date of departure:
Sam has received a mail from Condor notifying him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by Condor between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.
Condor cancelled flight notified less than 7 days before departure:
Julian has received a message from Condor notifying him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Condor less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.
Condor “no show” booking clauses
“No show” is ilegal. Your are entitled to claim a compensation for the denied boarding.
Can I claim my delayed flight directly to Condor?
First of all, if you want to claim directly to Condor, you should know your chances are very small, since very often Condor tries to justify their flight delays with extraordinary circumstances that didn’t really happen, like bad weather. Consequently, it is highly recommendable to direct your claim through lexority.
How far back can you go with claiming flight delay compensation to Condor
Time Limit: 2 to 5 years as a general rule, depending on the type of law that is applicable in that particular case.
- Montreal Convention: 2 years
- Regulation 261/2004 of the EU: 2 to 10 years. You must read the civil code for that particular country.
Documents to claim successfully to Condor:
Reservation email
Boarding pass
Identification
Tickets
Some Tips to claim Condor
keep safe all Condor trip documents
keep safe the boarding pass and e-ticket Condor gave you. You should not dispose of them. They are often very useful to claim Condor.
Condor delayed flights for 3 or more hours
To be entitled to a compensation, Condor delayed flight must be higher than 3 hours.
Overbooked Condor flight
Overbooked Condor flight: When Condor sells more tickets than the possible number of people they can accommodate.
The overbooking is legal, but you can be granted up to € 600.
Condor aims to avoid empty seats because of no-shows, but this must be legally sanctioned.
Once a Condor passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Condor refuses them access to the plane.
How do I know how long was Condor flight delayed?
- Contact a Lexority attorney to tell you how long the Condor flight delay was without any doubt. You have to be aware that the following tools are not always accurate and need a payment record.
- You can use the web Flight Stats where if you register you can see the Condor status of all flights including those of years ago.
- Another way is accesing to Flight Radar where you can see the last 7 days Condor flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.
Note: When the Condor delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the regulations says has to be taken in consideration.