Atlas Air Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and € 1.414 for lost luggage.
Atlas Air flight claim compensation: European law and Montreal Convention
Atlas Air European compensation: delayed, cancelled and overbooked flight
Suitable when
- When the airline is European or…
- if the flight takes off from europe
Compensation outline under Eu law: Atlas Air delayed, cancelled and overbooked fligh
| Flight (km) | Atlas Air Compensation | Claim |
|---|---|---|
| Less than 1.500 km | € 250 | Claim € 250 |
| 1.500 Km – 3.500 Km | € 400 | Claim € 400 |
| More than 3.500 Km | € 600 | Claim € 600 |
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Atlas Air Expenses
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Atlas Air damages
Atlas Air Example of compensation according to European 261 law
- Flight delay from Frankfurt to Florence: -1.500 km = € 250 + expenses.
- Flight delay from Las Palmas to Belgium: Between 1.500 km and 3.500 km = 400 euros + expenses.
- Flight overbooking from Portugal to Kyoto: 3.500 km + = € 600 + expenses.
Atlas Air Compensations under Montreal Convention for delays, cancellations, overbooking and baggage
Only when these two circumstances occur at the same time:
- All luggage claims even if it is an european airline
- When it is not an european airline and the flight doesn´t depart from Europe
Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention
| Compensation | Limit of liability | Expenses |
|---|---|---|
| Baggage | € 5.708 = 4.694 SDR (Special Drawing Rights) | Other flighs, rents, tours, other missed flights |
Claim Atlas Air flight according to the Montreal Convention
Atlas Air lost baggage or delayed luggage compensation
If you Claim Atlas Air for baggage delay you can get a compensation of 1.414 euros + expenses.
| Baggage claim | Limit of liability | Expenses |
|---|---|---|
| Lost or damaged | € 1.414 = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Important: Fill in the PIR to claim for the luggage to Atlas Air: Property Irregularity Report
About Atlas Air PIR
The Atlas Air Property Irregularity Report (PIR) ref number is a unique code that traces your lost or damaged luggage. You can find 10 letters and numbers and it is imperative to claim to Atlas Air.
- Reference code
- Flight
- Number of lost suitcase
- Date
- Problem
- Color and type
- Name
Read about Atlas Air cancelled flights
Atlas Air cancellations notified more than 14 days before date of departure:
Mario has received a message from Atlas Air telling him that his flight in 30 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there is not proof of message from Atlas Air he will be granted a compensation too.
Atlas Air cancellations notified between 7 and 14 days before date of departure:
John has received a message from Atlas Air telling him that his flight in 13 days is cancelled. He has a right to compensation as his flight was cancelled by Atlas Air between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.
Atlas Air cancellations notified less than 7 days before departure:
James has received a mail from Atlas Air notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Atlas Air less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.
Atlas Air denied boarding:
- Do not throw away boarding passes.
- Ask for the reasons you’re being denied boarding.
Can I claim my flight delay directly to Atlas Air?
First of all, if you want to claim directly to Atlas Air, you should know your chances are scarce, since very often Atlas Air tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, like bad weather. Consequently, it’s highly recommendable to direct your claim through lexority.
How far back can you go with claiming flight delay compensation to Atlas Air
Deadline to claim a flight to Atlas Air: 2 to 5 years as a general rule, depending on the type of law that is fit in each case.
- Montreal Convention: two years
- Eu law: two to ten years. You must read the civil code for that particular country.
Documents to claim correctly to Atlas Air:
Reservation email
Boarding pass
ID or pass
Receipts
Some advice to claim Atlas Air
Do not accept any offer from Atlas Air
Do not accept any offer from Atlas Air that doesn’t match what the Regulations imposes. Read above to check the compensation you are legally entitled to.
Atlas Air delayed flights for 3 or more hours
To be entitled to a compensation, Atlas Air delayed flight must be higher than 3 hours.
Overbooking at Atlas Air flight
Atlas Air Overbooking: When Atlas Air sells more tickets than the actual number of people they can accommodate.
The overbooking is legal, but you are entitled to a compensation up to € 600.
Atlas Air aims to avoid empty seats due to no-shows, but this must be legally sanctioned.
Once a Atlas Air passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Atlas Air refuses them access to the plane.
How to calculate the distance between 2 airports and know the compensation that Atlas Air should pay?
First of all, keep in mind that the Atlas Air origin and final destination are measured of the reservation. For this reason, if we have a stop, you do not have count it. The orthodromic distance (bird flight) between origin and final destination has to be measured.
In this site: https://www.distancesfrom.com/ you can exactly calculate the kilometers from airport to airport.
