Cargolux S.A. Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and € 1.414 for lost luggage.
Cargolux S.A. flight compensation: EU 261 Law and Montreal Convention
Cargolux S.A. EU Flight compensation: delay, cancellation and overbooking
Suitable when any of these 2 circumstances happen:
- When it is an european airline or…
- When the flight takes off from europe
Compensation review under European law: Cargolux S.A. delay, cancellation and overbooking
| Flight Distance (Km) | Cargolux S.A. Compensation | Claim |
|---|---|---|
| – 1.500 km | € 250 | Claim € 250 |
| 1.500 Km – 3.500 Km | € 400 | Claim € 400 |
| More than 3.500 Km | € 600 | Claim € 600 |
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Cargolux S.A. Expenses
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Cargolux S.A. damages
Cargolux S.A. Example of compensation according to European 261 law
- Flight cancellation from Paris to Brussels: -1.500 km = € 250 + expenses.
- Flight overbooking from Tenrife to Belgium: Between 1.500 km and 3.500 km = 400 euros + expenses.
- Flight delay from Paris to : More than 3.500 km = 600 euros + expenses.
Cargolux S.A. Compensations under Montreal Convention for delays, cancellations, overbooking and baggage
Only applicable when these 2 circumstances occur at the same time:
- All luggage claims even if it is an european airline
- When it is not an european airline and the flight doesn´t depart from Europe
Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention
| Compensation | Limit of liability | Expenses |
|---|---|---|
| Luggage | € 5.708 = 4.694 SDR (Special Drawing Rights) | Hotels, taxis, tours, other missed flights |
Claim Cargolux S.A. flight according to the Montreal Convention
Cargolux S.A. lost baggage or delayed luggage compensation
If you Claim Cargolux S.A. for lost baggage you can get a compensation of 1.414 euros + expenses.
| Luggage claim | Limit of liability | Expenses |
|---|---|---|
| Lost or damaged | 1.414 euros = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Important: Fill in the PIR to claim for the luggage to Cargolux S.A.: Property Irregularity Report
What is the meaning of PIR?
A Cargolux S.A. Property Irregularity Report (PIR) reference number is a unique code that traces your delayed or damaged baggage. You can find 10 letters and numbers and it is necessary to claim to Cargolux S.A..
- Ref code
- Flight code
- Number of lost suitcase
- Date
- Type of disruption
- Color and type
- Name
The Cargolux S.A. Extraordinary Circumstances
The term ‘extraordinary circumstances’ is applicable when the delayed or cancelled flight is caused by something unexpected in which a claim receives no compensation. Things like:
- Security
- Extreme weather conditions
- War
- A few strikes not releated to Cargolux S.A. like air traffic
Cargolux S.A. unreal Extraordinary Circumstances:
- Issues with Cargolux S.A. staff
- Bad weather affecting a previous flight
- Denied boarding due to the flight being overbooked
- Cargolux S.A. technical problems
Cargolux S.A. missed connecting flight due to a delayed flight
It is normal in a Cargolux S.A. flight to have one (or more) stops, on the way.
If any one of Cargolux S.A. flights are delayed, it can cause you to miss your connection.
Cargolux S.A. must find you a new flight to the final destination and you will be granted up to 600 euros compensation if your new flight arrives 3 hours later than the original Cargolux S.A. flight.
Can I claim my delayed flight directly to Cargolux S.A.?
First of all, if you want to claim directly to Cargolux S.A., you should know your chances are scarce, since very often Cargolux S.A. tries to justify their flight delays with extraordinary circumstances that did not really happen, such as issues with air traffic control. Therefore, it is highly recommendable to direct your claim through lexority.
Time limit: How far back can I claim a flight compensation to Cargolux S.A.?
Deadline to claim a flight to Cargolux S.A.: 2 to 5 years as a general rule, contingent on the type of law that applies in each case.
- Montreal Convention: 2 years
- Eu law: 2 to 10 years. You must read the civil code for that particular country.
Documentation to claim correctly to Cargolux S.A.:
Reservation email
Boarding pass
ID or pass
Tickets
Guidance to claim Cargolux S.A.
Keep all Cargolux S.A. trip docummentation
Keep your boarding pass and e-ticket Cargolux S.A. gave you. You should not dispose of them. They are often very useful to claim Cargolux S.A..
Cargolux S.A. flight delays: 3 or more hours
Cargolux S.A. delay must be higher than 3 hours to be granted a compensation.
Overbooking at Cargolux S.A. flight
Cargolux S.A. Overbooking: When Cargolux S.A. sells more tickets than the actual number of people they can accommodate.
The overbooking is legal, but you can get a compensation up to € 600.
Cargolux S.A. aims to avoid empty seats because of no-shows, and this must be legally sanctioned.
Once a Cargolux S.A. passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Cargolux S.A. refuses them access to the plane.
These are your rights to claim Cargolux S.A.
Contact us if you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to Cargolux S.A..
