tips for claim a flight

7 Tips for Taking a Flight and Claiming

If Something Goes Wrong We love to travel, yes, but let’s admit it, most of us feel a bit stressed about flying.

According to data from the IATA (International Air Transport Association), 25% of passengers who take a plane are afraid of flying to some extent, and 5% of those are phobic.

Other studies conducted by airlines such as Lufthansa go further, concluding that there is “some fear” in 70% of cases. It’s a situation that causes us “psychological discomfort”.

The reasons are diverse: simply flying, the organization itself, the novelty of the plan, how accustomed we are…

So, if you’re one of these people, it’s normal. Knowing that others are also nervous can help you. Contrary to popular belief, the expression “misery loves company”, like most folk wisdom, is a simplified generalization of reality. Knowing that other people in your situation feel the same reduces stress. “Ok, I’m nervous and that’s normal”. This helps us not to focus our attention on the emotional state and to identify our mood in order to be more rational.

At, we believe it’s possible to reduce this anxiety if we consider these 7 practical tips that will help you prepare before, during, and after the trip. If something goes wrong, you will also find solutions to resolve it so that you have all scenarios under control.

7 Tips for Taking a Flight and Claiming If Something Goes Wrong

1. It’s normal to be nervous:

Up to 70% of people don’t feel completely comfortable in this situation. As we said, it happens to most of us. The airport is full of people like you and the staff is aware of it. Ask questions if you have doubts.

    2. Necessary documents
    • Find out well about the documents you need to fly.
    • Make sure not to miss: Personal identification document and/or passport of the passengers (check their expiration).
    • In some countries, you cannot fly if the passport expires in less than 6 months. If you have a passport and an ID card, why not take both? Imagine if you lose one, the other will solve many problems.
    • Family book if there are minors or birth certificate (better to take it even if our child can fly with an ID card). Once again, the more papers you have, the better.
    3. Luggage:

    Check the maximum dimensions and weight, as well as the number of bags accepted.

    4. Flight reservation

    If possible, come with the flight reservation printed (it’s the email that the airline sends you when you book it or that the travel agency gives you) and if you have a smartphone, with the reservation accessible on your mobile. Whether it’s in the email or downloaded. With stress, we only move it around.

    5. Boarding passes:

    If possible, print them in advance and if you have a smartphone, keep them accessible on your mobile.

    6. If you have an incident during the flight: delay, cancellation, refusal of boarding or overbooking, what you need to know is:
    • If the delay is more than 3 hours, if you experience a cancellation, overbooking or refusal of boarding, they must compensate you between €250 and €600.
    • The airline is also obliged to offer you solutions to reach your final destination for free and must pay all expenses resulting from the incident such as meals and accommodation. If they don’t and you pay, they must reimburse you for all the money you spend on flights, accommodation, and meals in addition to the compensation.
    • So don’t panic! They must reimburse you and compensate you for everything. Keep all expense documents, cards, bookings… they are useful for proving the incident. Take photos before they take them from you or you lose them!
    7. If you have an incident with your luggage:
    • Fill out the PIR: The Property Irregularity Report (PIR) is a document that allows us to track the suitcase in case of loss or damage and allows us to claim in the future.
    • You can do it at the airline counter. Buy what you need, they must reimburse you for the expenses incurred by not having your luggage.
    • They must compensate you with €67 per day, in addition to expenses, up to a maximum of 21 days, the date on which it is estimated that the suitcase was lost even if it is found.

    Still have doubts?

    At Flight Claims, we are on your side, Contact us whenever you want. We are just a click away at to tell you what you can do.”