Volotea Compensation: Claim flight delay, cancellation or baggage

Volotea Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and 1.414 euros for lost luggage.

Volotea flight compensation: EU 261 Law and Montreal Convention

Volotea European compensation: delay, cancellation and overbooking

Volotea European law compensation}

Suitable when any of these two circumstances occur:

  1. When the airline is European or…
  2. When the flight takes off from europe

Compensation review under European law: Volotea delay, cancellation and overbooking

Table – Volotea flight compensation according to EU 261/2004 Regulation
Flight (km)Volotea CompensationClaim
– 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
+ 3.500 Km€ 600Claim € 600


Volotea Expenses


Volotea damages

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Volotea E.g compensation according to European 261 law

  • Flight cancellation from Milan to Florence: -1.500 km = 250 euros + expenses.
  • Flight cancellation from Las Palmas to Belgium: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight overbooking from Rome to : 3.500 km + = € 600 + expenses.

Volotea Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Volotea delay compensation

Suitable when these two circumstances occur simultaneously:

  1. All baggage claims even if it is an european airline
  2. When it is not an european airline and the flight doesn´t take off from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Montreal Convention brief: Volotea compensation
CompensationLimit of liabilityExpenses
Luggage€ 5.708 = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim Volotea flight according to the Montreal Convention

Volotea lost baggage or delayed luggage compensation

Volotea lost baggage claims

If you Claim Volotea for luggage delay you can get a compensation of € 1.414 + expenses.

Outline: Volotea lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged€ 1.414 = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Volotea baggage

Note: Fill the PIR: Property Irregularity Report to claim for the luggage to Volotea

Pir Volotea

What is Volotea Property Irregularity Report?

A Volotea Property Irregularity Report (PIR) number is a unique code that tracks your delayed or damaged suitcase. You can find 10 letters and numbers and it is demanded to claim to Volotea.

  • Number of lost luggages
  • Problem
  • Reference code so that Volotea can trace the suitcase
  • Flight code
  • Date
  • Colour and type
  • Name

About Volotea cancellations

Volotea cancelled flights notified more than 14 days before date of departure:

Julian has received a mail from Volotea notifying him that his flight in 24 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there isn´t proof of mail from Volotea he will be entitled to a compensation too.

Volotea cancellations notified between seven and fourteen days before date of departure:

Julian has received a text from Volotea notifying him that his flight in 10 days is cancelled. He has a right to compensation as his flight was cancelled by Volotea between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the first scheduled arrival time.

Volotea cancellations notified less than 7 days before departure:

James has received a text from Volotea notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Volotea less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Volotea Flight Disruption on a Business Trip?

If Voloteasuffers a cancellation, delay or overbooking the passenger is granted the compensation, even if the company paid for the flight.

Can I claim my flight delay directly to Volotea?

First of all, if you want to claim directly to Volotea, you have to know your chances are scarce, since very often Volotea tries to justify their flight delays with extraordinary circumstances that did not really happen, such as issues with air traffic control. Therefore, it is highly recommendable to direct your claim through lexority.

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Time limit: How far back can I claim a flight compensation to Volotea?

Time Limit: 2 to 5 years as a general rule, depending on the type of regulation that applies in each case.

  • Montreal Convention: 2 years
  • Eu law: two to ten years. You must read the civil code for each country.

Documentation to claim correctly to Volotea:


Claim delay to Volotea

Boarding pass

flight cancelled claim Volotea


Claim baggage Volotea


Claim overbooking Volotea

Guidance to claim Volotea

Be carefull with the offers of Volotea

Do not accept any offer from Volotea that doesn’t match what the EU Law imposes. Read above to check how much money you are legally entitled to.

Volotea flight delays: 3 or more hours

To be entitled to a compensation, Volotea delayed flight must be higher than 3 hours.

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Overbooking at Volotea flight

Overbooked Volotea flight: When Volotea sells more tickets than the actual number of people they can take.

The overbooking is legal, but you can get a compensation up to € 600.

Volotea aims to avoid empty seats due to no-shows, and this must be legally sanctioned.

Once a Volotea passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Volotea refuses them access to the plane.

How do I know how long was Volotea flight delayed?

Volotea delayed flight time

  1. Have a Lexority lawyer to tell you how long the Volotea flight has been delayed without any doubt. Take in to account that the following webpages are not always accurate and need a payment record.
  2. Use the web Flight Stats where if you register you can see the Volotea status of all flights including those of years ago.
  3. Another way is entering to Flight Radar where you can see the last seven days Volotea flight delays without registering. If you register you can also see delayed flights from up to two years ago.

Advice: When the Volotea delay is very close to three hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the law imposes has to be taken in consideration.