Virgin Atlantic Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and € 1.414 for lost luggage.
Virgin Atlantic flight compensation: EU 261 Law and Montreal Convention
Virgin Atlantic European compensation: delayed, cancelled and overbooked flight
Only applicable when
- if the airline is European or…
- if the flight takes off from europe
Compensation summary under EU 261 Law: Virgin Atlantic delay, cancellation and overbooking
| Flight Distance (Km) | Virgin Atlantic Compensation | Claim |
|---|---|---|
| Less than 1.500 km | € 250 | Claim € 250 |
| 1.500 Km – 3.500 Km | € 400 | Claim € 400 |
| + 3.500 Km | € 600 | Claim € 600 |
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Virgin Atlantic Expenses
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Virgin Atlantic damages
Virgin Atlantic Example of compensation according to European 261 law
- Flight cancellation from Frankfurt to London: -1.500 km = € 250 + expenses.
- Flight overbooking from Las Palmas to Florence: Between 1.500 km and 3.500 km = 400 euros + expenses.
- Flight cancellation from Berlin to New York: More than 3.500 km = € 600 + expenses.
Virgin Atlantic Compensations under Montreal Convention for delays, cancellations, overbooked flights and baggage
Only when these two circumstances occur at the same time:
- All baggage claims even if the airline is european
- When it is not an european airline and the flight does not depart from Europe
Compensation table for flight delays, cancellations, or overbooked flight according to the Montreal Convention
| Compensation | Limit of liability | Expenses |
|---|---|---|
| Luggage | € 5.708 = 4.694 SDR (Special Drawing Rights) | Hotels, taxis, tours, other missed flights |
Claim Virgin Atlantic flight according to the Montreal Convention
Virgin Atlantic lost baggage or delayed luggage compensation
If you Claim Virgin Atlantic for lost baggage you can get a compensation of € 1.414 + expenses.
| Luggage claim | Limit of liability | Expenses |
|---|---|---|
| Lost or damaged | € 1.414 = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Important: Fill the PIR: Property Irregularity Report to claim for the baggage to Virgin Atlantic
What is the meaning of PIR?
A Virgin Atlantic Property Irregularity Report (PIR) ref number is a unique code that traces your lost or damaged luggage. You can find 10 letters and numbers and it is imperative to claim to Virgin Atlantic.
- Ref code
- Flight code
- Number of lost luggages
- Date
- Issue
- Color and type
- Name
The Virgin Atlantic Extraordinary Circumstances
The term ‘extraordinary circumstances’ applies when the delay/cancellation is due to something uncommon in which a claim receives no compensation. Such as:
- Security
- Really bad weather conditions
- War
- Some strikes unrelated to Virgin Atlantic such as air traffic
Virgin Atlantic not real Extraordinary Circumstances:
- Problems with Virgin Atlantic staff
- Bad weather affecting a previous flight
- Denied boarding due to an overbooking
- Virgin Atlantic technical problems
Virgin Atlantic “no show” booking clauses
“No show” is ilegal. you are granted a compensation for the denied boarding.
Can I claim my flight delay directly to Virgin Atlantic?
First of all, if you want to claim directly to Virgin Atlantic, you have to know your chances are very small, since very often Virgin Atlantic tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, such as issues with air traffic control. Consequently, it’s highly recommendable to direct your claim through lexority.
Deadline to claim a flight: How far back can I claim a flight compensation to Virgin Atlantic?
Deadline to claim a flight to Virgin Atlantic: 2 to 5 years as a general rule, depending on the type of law that is applicable in each case.
- Montreal Convention: two years
- UE Regulation: 2 to 10 years. It is necessary to the civil code for that particular country.
Documents to claim correctly to Virgin Atlantic:
Reservation
Boarding pass
ID or pass
Receipts
Some advice to claim Virgin Atlantic
keep safe all Virgin Atlantic trip documents
Keep your boarding pass and e-ticket Virgin Atlantic gave you. You should not get rid of them. They are often very useful to claim Virgin Atlantic.
Virgin Atlantic flight delays: 3 or more hours
Virgin Atlantic delay must be higher than 3 hours to be entitled to a compensation.
Virgin Atlantic overbooking: is it legal?
Virgin Atlantic Overbooking: When Virgin Atlantic sells more tickets than the possible number of people they can take.
The overbooking is legal, but you can be granted up to € 600.
Virgin Atlantic aims to avoid empty seats due to no-shows, and this must be legally sanctioned.
Once a Virgin Atlantic passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Virgin Atlantic refuses them access to the plane.
These are your rights to claim Virgin Atlantic
If you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to Virgin Atlantic.