SmartWings Compensation: Claim flight delay, cancellation or baggage

SmartWings Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and 1.414 euros for lost luggage.

SmartWings flight claim compensation: Eu law and Montreal Convention

SmartWings European Flight compensation: delay, cancellation and overbooking

SmartWings European law compensation}

Only applicable when any of these 2 circumstances happen:

  1. When the airline is European or…
  2. When the flight takes off from europe

Compensation brief under EU 261 Law: SmartWings delayed, cancelled and overbooked fligh

Table – SmartWings flight compensation according to EU Regulation
Flight (km)SmartWings CompensationClaim
Less than 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
+ 3.500 Km€ 600Claim € 600

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SmartWings Expenses

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SmartWings damages

Claim SmartWings

SmartWings Example of compensation according to European 261 law

  • Flight cancellation from Paris to London: -1.500 km = 250 euros + expenses.
  • Flight delay from Las Palmas to Paris: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight cancellation from Portugal to Cali: 3.500 km + = € 600 + expenses.

SmartWings Montreal Convention Compensations for delays, cancellations, overbooking and baggage

SmartWings delay compensation

Suitable when these two circumstances happen simultaneously:

  1. All baggage claims even if the airline is european
  2. When it is not an european airline and the flight does not take off from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Montreal Convention outline: SmartWings compensation
CompensationLimit of liabilityExpenses
Baggage5.708 euros = 4.694 SDR (Special Drawing Rights)Other flighs, rents, tours, other missed flights

Claim SmartWings flight according to the Montreal Convention

SmartWings lost baggage or delayed luggage compensation


SmartWings lost baggage claims

If you Claim SmartWings for lost baggage you can get a compensation of 1.414 euros + expenses.

Table: SmartWings lost baggage compensation according to the Montreal Convention
Luggage claimLimit of liabilityExpenses
Lost or damaged€ 1.414 = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim SmartWings luggage

Important: Fill the PIR: Property Irregularity Report to claim for the baggage to SmartWings

Pir SmartWings

About SmartWings PIR

The SmartWings Property Irregularity Report (PIR) number is a unique code that traces your delayed or damaged baggage. You can find 10 letters and numbers and it is necessary to claim to SmartWings.

  • Number of lost baggages
  • Problem
  • Reference code so that SmartWings can track the suitcase
  • Flight
  • Date
  • Color and type
  • Name

Read about SmartWings cancellations

SmartWings cancelled flights notified more than fourteen days before date of departure:

John has received a message from SmartWings notifying him that his flight in 30 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there isn´t proof of message from SmartWings he will be granted a compensation too.

SmartWings cancellations notified between 7 and 14 days before date of departure:

James has received a message from SmartWings notifying him that his flight in 8 days is cancelled. He has a right to compensation as his flight was cancelled by SmartWings between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.

SmartWings cancelled flight notified less than seven days before departure:

Norman has received a message from SmartWings telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by SmartWings less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

SmartWings Flight delay on a Business Trip?

If SmartWingsflight gets cancelled, overbooked or delayed the passenger is entitled to receive the compensation, even if the company paid for the tickets.

Can I claim my flight delay directly to SmartWings?

First of all, if you want to claim directly to SmartWings, you should know your chances are very small, since very often SmartWings tries to justify their delayed flights with extraordinary circumstances that did not really happen, like bad weather. Consequently, it is highly recommendable to direct your claim through lexority.

Claim SmartWings

Time limit: How far back can I claim a flight compensation to SmartWings?

Time Limit: 2 to 5 years as a general rule, contingent on the type of regulation that is applicable in that particular case.

  • Montreal Convention: 2 years
  • UE Regulation: 2 to 10 years. It is necessary to the civil code for each country.

Documentation to claim properly to SmartWings:

Reservation

delay claim SmartWings

Boarding pass

Claim cancellation to SmartWings

Personal ID

baggage claim SmartWings

Tickets

Claim overbooking SmartWings

Some Tips to claim SmartWings

Don´t throw your receipts to claim SmartWings

Although SmartWings should refund the expenses, sometimes the airline doesn´t do it. SmartWings is allowed to ask for your receipts as proof before refunding you for the extra costs of your flight.

SmartWings delayed flights for 3 or more hours

To be entitled to a compensation, SmartWings delayed flight must be higher than 3 hours.

Claim SmartWings

Overbooking at SmartWings flight

SmartWings Overbooking: When SmartWings sells more tickets than the possible number of people they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

SmartWings aims to avoid empty seats because of no-shows, and this must be legally sanctioned.

Once a SmartWings passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but SmartWings refuses them access to the plane.

These are your rights to claim SmartWings

If you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to SmartWings.