SmartWings Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and 1.414 euros for lost luggage.
SmartWings flight claim compensation: Eu law and Montreal Convention
SmartWings European Flight compensation: delay, cancellation and overbooking
Only applicable when
- When the airline is European or…
- When the flight takes off from europe
Compensation brief under EU 261 Law: SmartWings delayed, cancelled and overbooked fligh
| Flight (km) | SmartWings Compensation | Claim |
|---|---|---|
| Less than 1.500 km | € 250 | Claim € 250 |
| 1.500 Km – 3.500 Km | € 400 | Claim € 400 |
| + 3.500 Km | € 600 | Claim € 600 |
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SmartWings Expenses
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SmartWings damages
SmartWings Example of compensation according to European 261 law
- Flight cancellation from Paris to London: -1.500 km = 250 euros + expenses.
- Flight delay from Las Palmas to Paris: Between 1.500 km and 3.500 km = 400 euros + expenses.
- Flight cancellation from Portugal to Cali: 3.500 km + = € 600 + expenses.
SmartWings Montreal Convention Compensations for delays, cancellations, overbooking and baggage
Suitable when these two circumstances happen simultaneously:
- All baggage claims even if the airline is european
- When it is not an european airline and the flight does not take off from Europe
Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention
| Compensation | Limit of liability | Expenses |
|---|---|---|
| Baggage | 5.708 euros = 4.694 SDR (Special Drawing Rights) | Other flighs, rents, tours, other missed flights |
Claim SmartWings flight according to the Montreal Convention
SmartWings lost baggage or delayed luggage compensation
If you Claim SmartWings for lost baggage you can get a compensation of 1.414 euros + expenses.
| Luggage claim | Limit of liability | Expenses |
|---|---|---|
| Lost or damaged | € 1.414 = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Important: Fill the PIR: Property Irregularity Report to claim for the baggage to SmartWings
About SmartWings PIR
The SmartWings Property Irregularity Report (PIR) number is a unique code that traces your delayed or damaged baggage. You can find 10 letters and numbers and it is necessary to claim to SmartWings.
- Number of lost baggages
- Problem
- Reference code so that SmartWings can track the suitcase
- Flight
- Date
- Color and type
- Name
Read about SmartWings cancellations
SmartWings cancelled flights notified more than fourteen days before date of departure:
John has received a message from SmartWings notifying him that his flight in 30 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there isn´t proof of message from SmartWings he will be granted a compensation too.
SmartWings cancellations notified between 7 and 14 days before date of departure:
James has received a message from SmartWings notifying him that his flight in 8 days is cancelled. He has a right to compensation as his flight was cancelled by SmartWings between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.
SmartWings cancelled flight notified less than seven days before departure:
Norman has received a message from SmartWings telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by SmartWings less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.
SmartWings Flight delay on a Business Trip?
If SmartWingsflight gets cancelled, overbooked or delayed the passenger is entitled to receive the compensation, even if the company paid for the tickets.
Can I claim my flight delay directly to SmartWings?
First of all, if you want to claim directly to SmartWings, you should know your chances are very small, since very often SmartWings tries to justify their delayed flights with extraordinary circumstances that did not really happen, like bad weather. Consequently, it is highly recommendable to direct your claim through lexority.
Time limit: How far back can I claim a flight compensation to SmartWings?
Time Limit: 2 to 5 years as a general rule, contingent on the type of regulation that is applicable in that particular case.
- Montreal Convention: 2 years
- UE Regulation: 2 to 10 years. It is necessary to the civil code for each country.
Documentation to claim properly to SmartWings:
Reservation
Boarding pass
Personal ID
Tickets
Some Tips to claim SmartWings
Don´t throw your receipts to claim SmartWings
Although SmartWings should refund the expenses, sometimes the airline doesn´t do it. SmartWings is allowed to ask for your receipts as proof before refunding you for the extra costs of your flight.
SmartWings delayed flights for 3 or more hours
To be entitled to a compensation, SmartWings delayed flight must be higher than 3 hours.
Overbooking at SmartWings flight
SmartWings Overbooking: When SmartWings sells more tickets than the possible number of people they can take.
The overbooking is legal, but you are entitled to a compensation up to € 600.
SmartWings aims to avoid empty seats because of no-shows, and this must be legally sanctioned.
Once a SmartWings passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but SmartWings refuses them access to the plane.
These are your rights to claim SmartWings
If you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to SmartWings.
