Singapore Airlines Compensation: Claim flight delay, cancellation or baggage

Singapore Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros compensation for a delayed or cancelled flight and € 1.414 for lost luggage.

Singapore Airlines flight compensation: European law and Montreal Convention

Singapore Airlines European Flight compensation: delay, cancellation and overbooking

Singapore Airlines European law compensation}

Only applicable when any of these two circumstances happen:

  1. When the airline is European or…
  2. if the flight takes off from europe

Compensation brief under European law: Singapore Airlines delayed, cancelled and overbooked fligh

Summary – Singapore Airlines flight compensation according to EU 261/2004 Regulation
Flight Distance (Km) Singapore Airlines Compensation Claim
Less than 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
+ 3.500 Km € 600 Claim € 600


Singapore Airlines Expenses


Singapore Airlines damages

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Singapore Airlines E.g. compensation according to european law

  • Flight cancellation from Milan to London: Less than 1.500 km = € 250 + expenses.
  • Flight overbooking from Tenrife to Paris: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight overbooking from Brussels to Cali: 3.500 km + = 600 euros + expenses.

Singapore Airlines Montreal Convention Compensations for delays, cancellations, overbooked flights and baggage

Singapore Airlines delay compensation

Suitable when these 2 circumstances happen at the same time:

  1. All baggage claims even if it is an european airline
  2. When it is not an european airline and the flight does not take off from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Singapore Airlines Montreal Convention Compensation
Compensation Limit of liability Expenses
Luggage 5.708 euros = 4.694 SDR (Special Drawing Rights) Hotels, taxis, tours, other missed flights

Claim Singapore Airlines flight according to the Montreal Convention

Singapore Airlines lost baggage or delayed luggage compensation

Reclaim lost baggage Singapore Airlines

If you want to Claim Singapore Airlines for lost baggage you can get a compensation of € 1.414 + expenses.

Summary: Singapore Airlines lost baggage compensation according to the Montreal Convention
Luggage claim Limit of liability Expenses
Lost or damaged 1.414 euros = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Singapore Airlines luggage

Important: Fill in the PIR to claim for the luggage to Singapore Airlines: Property Irregularity Report

Property irregularity report Singapore Airlines

About Singapore Airlines PIR

A Singapore Airlines Property Irregularity Report (PIR) ref number is a unique code that tracks your lost or damaged luggage. You can find 10 letters and numbers and it is demanded to claim to Singapore Airlines.

  • Number of lost luggages
  • Type of disruption
  • Reference code so that Singapore Airlines can track the suitcase
  • Flight code
  • Date
  • Colour and type
  • Name

About Singapore Airlines cancelled flights

Singapore Airlines cancellations notified more than fourteen days before date of departure:

Mario has received a message from Singapore Airlines telling him that his flight in 24 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there isn´t proof of text from Singapore Airlines he will be granted a compensation too.

Singapore Airlines cancelled flight notified between 7 and 14 days before date of departure:

Mario has received a text from Singapore Airlines telling him that his flight in 12 days is cancelled. He has a right to compensation as his flight was cancelled by Singapore Airlines between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than four hours after the first scheduled arrival time.

Singapore Airlines cancellations notified less than seven days before departure:

Julian has received a mail from Singapore Airlines telling him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Singapore Airlines less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Singapore Airlines denied boarding:

  • Do not throw away boarding passes.
  • Ask why you’re being denied boarding.

Can I claim my flight delay directly to Singapore Airlines?

First of all, if you want to claim directly to Singapore Airlines, you should know your chances are very small, since very often Singapore Airlines tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, like bad weather. Therefore, it’s highly recommendable to funnel your claim through lexority.

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How far back can you go with claiming flight delay compensation to Singapore Airlines

Deadline to claim a flight to Singapore Airlines: 2 to 5 years as a general rule, depending on the type of regulation that applies in each case.

  • Montreal Convention: 2 years
  • Eu law: two to ten years. It is necessary to the civil code for each country.

Documents to claim successfully to Singapore Airlines:

Reservation email

delay claim Singapore Airlines

Boarding pass

Claim cancellation to Singapore Airlines

ID or pass

Claim baggage Singapore Airlines


denied boarding claim Singapore Airlines

Some advice to claim Singapore Airlines

Do not accept any offer from Singapore Airlines

Do not accept any offer from Singapore Airlines that doesn’t match what the EU Law dictates. Refer to the sections above to check how much money you are legally entitled to.

Singapore Airlines delayed flights for 3 or more hours

Singapore Airlines delay must be higher than 3 hours to be entitled to a compensation.

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Overbooking at Singapore Airlines flight

Singapore Airlines Overbooking: When Singapore Airlines sells more tickets than the possible number of people they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Singapore Airlines aims to avoid empty seats due to no-shows, but this must be legally sanctioned.

When the Singapore Airlines passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Singapore Airlines refuses them access to the plane.

How do I know how long was Singapore Airlines flight delayed?

Singapore Airlines delayed flight time

  1. Contact a Lexority specialist to tell you how long was the delay of the Singapore Airlines flight without any doubt. You have to be aware that the following sites are not always accurate and need a payment record.
  2. You can use the web Flight Stats where if you register you can see the Singapore Airlines status of all flights including those of years ago.
  3. Another way is entering to where you can see the last 7 days Singapore Airlines flight delays without registering. After registration you can also see delayed flights from up to 2 years ago.

Must read: When the Singapore Airlines delay is very close to three hours, Flightradar24 is not 100% accurate, since it shows the time of landing, but not the exit from the plane, which is what the regulations says has to be taken in consideration.