Shandong Airlines Compensation: Claim flight delay, cancellation or baggage

Shandong Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and € 1.414 for lost luggage.

Shandong Airlines flight compensation: Eu law and Montreal Convention

Shandong Airlines EU Flight compensation: delay, cancellation and overbooking

Shandong Airlines EU claim compensation}

Only applicable when any of these two circumstances occur:

  1. if the airline is European or…
  2. When the flight departs from europe

Compensation table under European law: Shandong Airlines delay, cancellation and overbooking

Table – Shandong Airlines flight compensation according to EU Regulation
Flight Distance (Km) Shandong Airlines Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


Shandong Airlines Expenses


Shandong Airlines damages

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Shandong Airlines Example of compensation according to European 261 law

  • Flight overbooking from Milan to Zurich: Less than 1.500 km = € 250 + expenses.
  • Flight overbooking from Las Palmas to Florence: 1.500 km -3.500 km = € 400 + expenses.
  • Flight cancellation from Norway to United States: More than 3.500 km = 600 euros + expenses.

Shandong Airlines Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

Shandong Airlines delay compensation

Only when these 2 circumstances happen simultaneously:

  1. All baggage claims even if it is an european airline
  2. When the airline is not European and the flight does not take off from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Montreal Convention brief: Shandong Airlines compensation
Compensation Limit of liability Expenses
Baggage € 5.708 = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim Shandong Airlines flight according to the Montreal Convention

Shandong Airlines lost baggage or delayed luggage compensation

Shandong Airlines lost baggage claims

If you Claim Shandong Airlines for luggage delay you can get a compensation of € 1.414 + expenses.

Table: Shandong Airlines lost baggage compensation according to the Montreal Convention
Luggage claim Limit of liability Expenses
Lost or damaged € 1.414 = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Shandong Airlines baggage

Note: Fill the PIR: Property Irregularity Report to claim for the luggage to Shandong Airlines

Pir Shandong Airlines

What is Shandong Airlines Property Irregularity Report?

A Shandong Airlines Property Irregularity Report (PIR) reference is a unique code that traces your delayed or damaged baggage. It has a combination of 10 letters and numbers and it is necessary to claim to Shandong Airlines.

  • Reference code
  • Flight code
  • Number of lost baggages
  • Date
  • Type of disruption
  • Colour and type
  • Name

Read about Shandong Airlines cancellations

Shandong Airlines cancelled flights notified more than 14 days before date of departure:

Norman has received a mail from Shandong Airlines telling him that his flight in 26 days is cancelled. He does not have a right to compensation under the EU Regulation but may seek a refund of his flight cost. If there isn´t proof of mail from Shandong Airlines he will be granted a compensation too.

Shandong Airlines cancellations notified between 7 and 14 days before date of departure:

Sam has received a message from Shandong Airlines notifying him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by Shandong Airlines between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.

Shandong Airlines cancellations notified less than 7 days before departure:

James has received a text from Shandong Airlines notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Shandong Airlines less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Shandong Airlines denied boarding:

  • Do not throw away boarding passes.
  • Ask why you’re being denied boarding.

Can I claim my flight delay directly to Shandong Airlines?

First, if you want to claim directly to Shandong Airlines, you have to know your chances are very small, since very often Shandong Airlines tries to justify their flight delays with extraordinary circumstances that did not really happen, such as bad weather. Therefore, it’s advised to funnel your claim through lexority.

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Deadline to claim a flight: How far back can I claim a flight compensation to Shandong Airlines?

Deadline to claim a flight to Shandong Airlines: 2 to 5 years as a general rule, contingent on the type of law that applies in each case.

  • Montreal Convention: two years
  • UE Regulation: two to ten years. It is necessary to the civil code for each country.

Documents to claim successfully to Shandong Airlines:


delay claim Shandong Airlines

Boarding pass

cancellation claim Shandong Airlines

ID or pass

luggage flight claim Shandong Airlines


denied boarding claim Shandong Airlines

Some advice to claim Shandong Airlines

Ask for the reason for Shandong Airlines delay or cancellation

The cause of the delayed flight is critical: principally if you don´t have the boarding pass.

Shandong Airlines flight delays: 3 or more hours

Shandong Airlines delay must be higher than 3 hours to be granted a compensation.

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Overbooked Shandong Airlines flight

Shandong Airlines Overbooking: When Shandong Airlines sells more tickets than the actual number of people they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Shandong Airlines aims to avoid empty seats because of no-shows, and this must be legally sanctioned.

Once a Shandong Airlines passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Shandong Airlines refuses them access to the plane.

How do I know how long was Shandong Airlines flight delayed?

 claim Shandong Airlines delayed flight

  1. Have a Lexority specialist to tell you how long the Shandong Airlines flight has been delayed without a doubt. You have to be aware that the following websites are not always accurate and need a payment record.
  2. Use the web Flight Stats where if you register you can see the Shandong Airlines status of all flights including those of years ago.
  3. Another option is to go to where you can see the last seven days Shandong Airlines flight delays without registering. After registration you can also see delayed flights from up to 2 years ago.

Advice: When the Shandong Airlines delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the regulations imposes has to be taken in consideration.