Safair Compensation: Claim flight delay, cancellation or baggage

Safair Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros compensation for a delayed or cancelled flight and 1.414 euros for lost luggage.

Safair flight compensation: European law and Montreal Convention

Safair European compensation: delayed, cancelled and overbooked flight

Safair EU 261 Law compensation}

Only applicable when any of these two circumstances happen:

  1. if the airline is European or…
  2. When the flight takes off from europe

Compensation summary under EU 261 Law: Safair delayed, cancelled and overbooked fligh

Summary – Safair flight compensation according to EU Regulation
Flight (km) Safair Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


Safair Expenses


Safair damages

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Safair E.g. compensation according to european law

  • Flight cancellation from Frankfurt to Florence: -1.500 km = € 250 + expenses.
  • Flight cancellation from Tenrife to Florence: Between 1.500 km and 3.500 km = € 400 + expenses.
  • Flight overbooking from Paris to United States: 3.500 km + = € 600 + expenses.

Safair Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Safair delay compensation

Only applicable when these two circumstances occur at the same time:

  1. All luggage claims even if it is an european airline
  2. When the airline is not European and the flight doesn´t take off from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Safair Montreal Convention Compensation
Compensation Limit of liability Expenses
Baggage € 5.708 = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim Safair flight according to the Montreal Convention

Safair lost baggage or delayed luggage compensation

Claim lost baggage Safair

If you Claim Safair for luggage delay you can get a compensation of 1.414 euros + expenses.

Outline: Safair lost baggage compensation according to the Montreal Convention
Baggage claim Limit of liability Expenses
Lost or damaged 1.414 euros = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Safair baggage

Read: Fill the PIR: Property Irregularity Report to claim for the luggage to Safair

Property irregularity report Safair

What is Safair PIR?

The Safair Property Irregularity Report (PIR) reference is a unique code that traces your delayed or damaged suitcase. You can find 10 letters and numbers and it is necessary to claim to Safair.

  • Ref code
  • Flight code
  • Number of lost luggages
  • Date
  • Issue
  • Colour and type
  • Name

Read about Safair cancelled flights

Safair cancellations notified more than 14 days before date of departure:

John has received a mail from Safair telling him that his flight in 18 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there isn´t proof of message from Safair he will be granted a compensation too.

Safair cancellations notified between seven and fourteen days before date of departure:

James has received a mail from Safair telling him that his flight in 12 days is cancelled. He has a right to compensation as his flight was cancelled by Safair between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the first scheduled arrival time.

Safair cancellations notified less than 7 days before departure:

Sam has received a text from Safair telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Safair less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Safair denied boarding:

  • Do not dispose of boarding passes.
  • Ask why you’re being denied boarding.

Can I claim my delayed flight directly to Safair?

First, if you want to claim directly to Safair, you should know your chances are very small, since very often Safair tries to justify their flight delays with extraordinary circumstances that didn’t really happen, such as issues with air traffic control. Consequently, it is advised to funnel your claim through lexority.

Claim Safair

How far back can you go with claiming flight delay compensation to Safair

Time Limit: 2 to 5 years as a general rule, contingent on the type of regulation that applies in each case.

  • Montreal Convention: 2 years
  • UE Regulation: two to ten years. It is necessary to the civil code for each country.

Documents to claim properly to Safair:


Claim delay to Safair

Boarding pass

cancelled flight claim Safair


luggage flight claim Safair


denied boarding claim Safair

Some advice to claim Safair

keep safe all Safair travel documents

keep safe your boarding pass and e-ticket Safair gave you. You don’t want to dispose of them. They are often very useful to claim Safair.

Safair flight delays: 3 or more hours

Safair delay must be higher than 3 hours to be granted a compensation.

Claim Safair

Overbooking at Safair flight

Safair Overbooking: When Safair sells more tickets than the possible number of passengers they can accommodate.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Safair aims to avoid empty seats due to no-shows, and this must be legally sanctioned.

When the Safair passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Safair refuses them access to the plane.

How to calculate the distance between 2 airports and know the compensation that Safair should pay?

Safair calculate km flight
In the first place, keep in mind that which is measured is the Safair origin and the final destination of the reservation. Therefore, in case we have a stop, you do not have count it. The orthodromic distance (the shortest distance between two places by plane) between origin and final destination has to be measured.

In this site: Distance from you can exactly calculate the km from airport to airport.