RwandAir Compensation: Claim flight delay, cancellation or baggage

RwandAir Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and 1.414 euros for lost luggage.

RwandAir flight compensation: EU 261 Law and Montreal Convention

RwandAir European compensation: delay, cancellation and overbooking

RwandAir Compensations under Montreal Convention for delays, cancellations, overbooked flights and baggage

What the law says about RwandAir cancelled flights

RwandAir cancelled flights notified more than fourteen days before date of departure:

Julian has received a mail from RwandAir notifying him that his flight in 24 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there isn´t proof of text from RwandAir he will be entitled to a compensation too.

RwandAir cancellations notified between 7 and 14 days before date of departure:

James has received a message from RwandAir notifying him that his flight in 12 days is cancelled. He has a right to compensation as his flight was cancelled by RwandAir between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than four hours after the first scheduled arrival time.

RwandAir cancelled flight notified less than 7 days before departure:

James has received a mail from RwandAir notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by RwandAir less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

RwandAir delayed flight on a Business Trip?

If RwandAirflight gets cancelled, overbooked or delayed the passenger is granted the compensation, even if the company paid for the flight.

Can I claim my flight delay directly to RwandAir?

First, if you want to claim directly to RwandAir, you have to know your chances are scarce, since very often RwandAir tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, such as issues with air traffic control. Consequently, it’s highly recommendable to funnel your claim through lexority.

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How far back can you go with claiming flight delay compensation to RwandAir

Time Limit: 2 to 5 years as a general rule, contingent on the type of law that is applicable in that particular case.

• Montreal Convention: two years
• Eu law: 2 to 10 years. You must read the civil code for each country.

Documentation to claim properly to RwandAir:

Some Tips to claim RwandAir

Don´t throw your ticket expenses to claim RwandAir

Although RwandAir must refund the expenses, sometimes the airline doesn´t do it. RwandAir is allowed to ask for your receipts as proof before refunding you for the expenses of your flight.

RwandAir delayed flights for 3 or more hours

To be entitled to a compensation, RwandAir delayed flight must be higher than 3 hours.

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RwandAir overbooking: is it legal?

RwandAir Overbooking: When RwandAir sells more tickets than the possible number of people they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

RwandAir aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

When the RwandAir passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but RwandAir refuses them access to the plane.

How do I know how long was RwandAir flight delayed?

1. Contact a Lexority specialist to tell you how long was the delay of the RwandAir flight without any doubt. Take in to account that the following websites are not always accurate and need a payment record.
2. You can use the web Flight Stats where if you register you can see the RwandAir status of all flights including those of years ago.
3. Another way is to go to Flight Radar where you can see the last seven days RwandAir flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.

Note: When the RwandAir delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the regulations says has to be taken in consideration.