PrivatAir Compensation: Claim flight delay, cancellation or baggage

PrivatAir Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and 1.414 euros for lost luggage.

PrivatAir flight claim compensation: EU 261 Law and Montreal Convention

PrivatAir EU Flight compensation: delay, cancellation and overbooking

PrivatAir European law compensation}

Only applicable when any of these two circumstances happen:

  1. When it is an european airline or…
  2. When the flight takes off from europe

Compensation table under European law: PrivatAir delayed, cancelled and overbooked fligh

outline – PrivatAir flight compensation according to EU 261/2004 Regulation
Flight Distance (Km) PrivatAir Compensation Claim
Less than 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


PrivatAir Expenses


PrivatAir damages

Claim PrivatAir

PrivatAir Example of compensation according to european law

  • Flight cancellation from Paris to London: Less than 1.500 km = € 250 + expenses.
  • Flight cancellation from Tenrife to Bilbao: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight delay from Berlin to : More than 3.500 km = 600 euros + expenses.

PrivatAir Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

PrivatAir delay compensation

Suitable when these 2 circumstances occur at the same time:

  1. All baggage claims even if the airline is european
  2. When it is not an european airline and the flight doesn´t take off from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Montreal Convention review: PrivatAir compensation
Compensation Limit of liability Expenses
Luggage 5.708 euros = 4.694 SDR (Special Drawing Rights) Hotels, taxis, tours, other missed flights

Claim PrivatAir flight according to the Montreal Convention

PrivatAir lost baggage or delayed luggage compensation

PrivatAir lost baggage claims

If you want to Claim PrivatAir for lost baggage you can get a compensation of 1.414 euros + expenses.

Outline: PrivatAir lost baggage compensation according to the Montreal Convention
Luggage claim Limit of liability Expenses
Lost or damaged € 1.414 = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim PrivatAir luggage

Note: Fill in the PIR to claim for the luggage to PrivatAir: Property Irregularity Report

Pir PrivatAir

What is the PIR of PrivatAir?

A PrivatAir Property Irregularity Report (PIR) number is a unique code that traces your delayed or damaged baggage. You can find 10 letters and numbers and it is demanded to claim to PrivatAir.

  • Ref code
  • Flight code
  • Number of lost baggages
  • Date
  • Issue
  • Color and type
  • Name

What you should know about PrivatAir cancellations

PrivatAir cancellations notified more than 14 days before date of departure:

John has received a text from PrivatAir notifying him that his flight in 20 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there isn´t proof of mail from PrivatAir he will be granted a compensation too.

PrivatAir cancelled flight notified between seven and fourteen days before date of departure:

Sam has received a mail from PrivatAir notifying him that his flight in 13 days is cancelled. He has a right to compensation as his flight was cancelled by PrivatAir between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.

PrivatAir cancellations notified less than 7 days before departure:

James has received a mail from PrivatAir telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by PrivatAir less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

About PrivatAir Downgrade

If you suffer a PrivatAir downgrade, the airline must refund 30 to 75 percent of the cost of the ticket depending on the distance of the flight.

Can I claim my delayed flight directly to PrivatAir?

First of all, if you want to claim directly to PrivatAir, you should know your chances are very small, since very often PrivatAir tries to justify their delayed flights with extraordinary circumstances that did not really happen, such as issues with air traffic control. Consequently, it’s advised to direct your claim through lexority.

Claim PrivatAir

Deadline to claim a flight: How far back can I claim a flight compensation to PrivatAir?

Deadline to claim a flight to PrivatAir: 2 to 5 years as a general rule, depending on the type of law that is applicable in that particular case.

  • Montreal Convention: 2 years
  • UE Regulation: 2 to 10 years. You must read the civil code for that particular country.

Documentation to claim properly to PrivatAir:


delayed flight claim PrivatAir

Boarding pass

Claim cancellation to PrivatAir

Personal ID

Claim baggage PrivatAir


denied boarding claim PrivatAir

Guidance to claim PrivatAir

Don´t throw your ticket expenses to claim PrivatAir

Even though PrivatAir has to refund the expenses, sometimes the airline doesn´t do it. PrivatAir is allowed to ask for your receipts as proof before refunding you for the extra costs of your trip.

PrivatAir flight delays: 3 or more hours

To be entitled to a compensation, PrivatAir delayed flight must be higher than 3 hours.

Claim PrivatAir

PrivatAir overbooking: is it legal?

PrivatAir Overbooking: When PrivatAir sells more tickets than the possible number of passengers they can take.

The overbooking is legal, but you can be granted up to € 600.

PrivatAir aims to avoid empty seats because of no-shows, and this must be legally sanctioned.

When the PrivatAir passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but PrivatAir refuses them access to the plane.

How do I know how long the PrivatAir flight delay has been?

PrivatAir delayed flight time

  1. Contact a Lexority lawyer to tell you how long was the delay of the PrivatAir flight without any doubt. You have to be aware that the following webpages are not always accurate and need a payment record.
  2. You can use the web Flight Stats where if you register you can see the PrivatAir status of all flights including those of years ago.
  3. Another option is to go to Flight Radar where you can see the last seven days PrivatAir flight delays without registering. If you register you can also see delayed flights from up to two years ago.

Advice: When the PrivatAir delay is very close to three hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the law dictates has to be taken in consideration.