LACSA Compensation: Claim flight delay, cancellation or baggage

LACSA Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and 1.414 euros for lost luggage.

LACSA flight compensation: European law and Montreal Convention

LACSA European compensation: delay, cancellation and overbooking

LACSA European law compensation}

Only applicable when any of these 2 circumstances happen:

  1. When it is an european airline or…
  2. if the flight departs from europe

Compensation brief under Eu law: LACSA delayed, cancelled and overbooked fligh

brief – LACSA flight compensation according to EU 261/2004 Regulation
Flight (km) LACSA Compensation Claim
Less than 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
+ 3.500 Km € 600 Claim € 600


LACSA Expenses


LACSA damages


LACSA Example of compensation according to European 261 law

  • Flight overbooking from Frankfurt to Zurich: Less than 1.500 km = € 250 + expenses.
  • Flight overbooking from Las Palmas to Paris: 1.500 km -3.500 km = € 400 + expenses.
  • Flight overbooking from Rome to United States: 3.500 km + = € 600 + expenses.

LACSA Compensations under Montreal Convention for delays, cancellations, overbooked flights and baggage

LACSA delay compensation

Only applicable when these two circumstances happen simultaneously:

  1. All baggage claims even if the airline is european
  2. When it is not an european airline and the flight doesn´t take off from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Montreal Convention review: LACSA compensation
Compensation Limit of liability Expenses
Baggage 5.708 euros = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim LACSA flight according to the Montreal Convention

LACSA lost baggage or delayed luggage compensation

LACSA lost baggage claims

If you Claim LACSA for baggage delay you can get a compensation of 1.414 euros + expenses.

Summary: LACSA lost baggage compensation according to the Montreal Convention
Baggage claim Limit of liability Expenses
Lost or damaged € 1.414 = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim LACSA baggage

Must read: Fill in the PIR to claim for the luggage to LACSA: Property Irregularity Report


What is LACSA PIR?

The LACSA Property Irregularity Report (PIR) reference is a unique code that tracks your lost or damaged suitcase. You can find 10 letters and numbers and it is required to claim to LACSA.

  • Ref code
  • Flight
  • Number of lost baggages
  • Date
  • Issue
  • Colour and type
  • Name

The LACSA Extraordinary Circumstances

The term ‘extraordinary circumstances’ applies when the delay/cancellation is due to something unexpected in which a claim receives no compensation. Things like:

  • Security
  • Really bad weather conditions
  • Political or civil unrest
  • Some strikes not releated to LACSA like air traffic

LACSA not real Extraordinary Circumstances:

  • Problems with LACSA staff
  • Bad weather affecting a previous flight
  • Denied boarding due to the flight being overbooked
  • LACSA technical problems

LACSA missed connecting flight due to a delayed flight

It is usual in a LACSA flight to have 1 (or more) connections, on the trip.
If any one of LACSA flights are delayed, it can cause you to miss your connection.
LACSA must find you another flight to the final destination and you will be entitled to claim up to € 600 compensation if your new flight arrives 3 hours later than the original LACSA flight.

Can I claim my delayed flight directly to LACSA?

First, if you want to claim directly to LACSA, you have to know your chances are very small, since very often LACSA tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, such as issues with air traffic control. Consequently, it’s advised to direct your claim through lexority.


Time limit: How far back can I claim a flight compensation to LACSA?

Deadline to claim a flight to LACSA: 2 to 5 years as a general rule, contingent on the type of regulation that is applicable in that particular case.

  • Montreal Convention: two years
  • UE Regulation: two to ten years. It is necessary to the civil code for each country.

Documents to claim correctly to LACSA:


Claim delay to LACSA

Boarding pass

cancelled flight claim LACSA

ID or pass

luggage flight claim LACSA


denied boarding claim LACSA

Guidance to claim LACSA

Ask the reason why LACSA flight got delayed or cancelled

The cause of the delay is critical: principally if you have thrown away the boarding pass.

LACSA delayed flights for 3 or more hours

LACSA delay must be higher than 3 hours to be entitled to a compensation.


Overbooked LACSA flight

LACSA Overbooking: When LACSA sells more tickets than the possible number of passengers they can take.

The overbooking is legal, but you can get a compensation up to € 600.

LACSA aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

Once a LACSA passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but LACSA refuses them access to the plane.

Find out the Distance between airports to calculate LACSA compensation

LACSA calculate km flight
In the first place, keep in mind that which is measured is the LACSA origin and the final destination of the reservation. So, if we have a stop, you shouldn´t count it. The orthodromic distance (the shortest distance between 2 places by plane) between origin and final destination has to be measured.

In this webpage: you can exactly calculate the km from airport to airport.