Hong Kong Express Airways Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and € 1.414 for lost luggage.
Hong Kong Express Airways flight claim compensation: EU 261 Law and Montreal Convention
Hong Kong Express Airways EU Flight compensation: delay, cancellation and overbooking
Only when any of these two circumstances occur:
- if the airline is European or…
- When the flight departs from europe
Compensation review under EU 261 Law: Hong Kong Express Airways delayed, cancelled and overbooked fligh
| Flight (km) | Hong Kong Express Airways Compensation | Claim |
|---|---|---|
| – 1.500 km | € 250 | Claim € 250 |
| 1.500 Km – 3.500 Km | € 400 | Claim € 400 |
| + 3.500 Km | € 600 | Claim € 600 |
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Hong Kong Express Airways Expenses
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Hong Kong Express Airways damages
Claim Hong Kong Express Airways
Hong Kong Express Airways E.g. compensation according to european law
- Flight cancellation from Paris to Zurich: -1.500 km = € 250 + expenses.
- Flight cancellation from Las Palmas to Florence: Between 1.500 km and 3.500 km = 400 euros + expenses.
- Flight overbooking from Paris to Cali: More than 3.500 km = € 600 + expenses.
Hong Kong Express Airways Compensations under Montreal Convention for delays, cancellations, overbooked flights and baggage
Only when these two circumstances happen simultaneously:
- All luggage claims even if it is an european airline
- When it is not an european airline and the flight doesn´t depart from Europe
Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention
| Compensation | Limit of liability | Expenses |
|---|---|---|
| Baggage | € 5.708 = 4.694 SDR (Special Drawing Rights) | Hotels, taxis, tours, other missed flights |
Claim Hong Kong Express Airways flight according to the Montreal Convention
Hong Kong Express Airways lost baggage or delayed luggage compensation
If you want to Claim Hong Kong Express Airways for baggage delay you can get a compensation of € 1.414 + expenses.
| Baggage claim | Limit of liability | Expenses |
|---|---|---|
| Lost or damaged | € 1.414 = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Claim Hong Kong Express Airways luggage
Note: Fill in the PIR to claim for the luggage to Hong Kong Express Airways: Property Irregularity Report
What is the PIR of Hong Kong Express Airways?
A Hong Kong Express Airways Property Irregularity Report (PIR) reference number is a unique code that tracks your delayed or damaged suitcase. You can find 10 letters and numbers and it is required to claim to Hong Kong Express Airways.
- Reference code
- Flight
- Number of lost baggages
- Date
- Problem
- Color and type
- Name
The Hong Kong Express Airways Extraordinary Circumstances
The term ‘extraordinary circumstances’ is applicable when the delay/cancellation is caused by something uncommon in which a claim receives no compensation. Such as:
- Security
- Extreme weather conditions
- War
- A few strikes unrelated to Hong Kong Express Airways such as baggage handlers
Hong Kong Express Airways unreal Extraordinary Circumstances:
- Problems with Hong Kong Express Airways staff
- Bad weather affecting a previous flight
- Denied boarding due to an overbooking
- Hong Kong Express Airways technical problems
Hong Kong Express Airways “no show” : is it legal?
“No show” is ilegal. you are granted a compensation if you are being denied from boarding.
Can I claim my delayed flight directly to Hong Kong Express Airways?
First of all, if you want to claim directly to Hong Kong Express Airways, you have to know your chances are very small, since very often Hong Kong Express Airways tries to justify their flight delays with extraordinary circumstances that did not really happen, like bad weather. Consequently, it’s highly recommendable to direct your claim through lexority.
Claim Hong Kong Express Airways
Deadline to claim a flight: How far back can I claim a flight compensation to Hong Kong Express Airways?
Deadline to claim a flight to Hong Kong Express Airways: 2 to 5 years as a general rule, depending on the type of law that is applicable in each case.
- Montreal Convention: two years
- Regulation 261/2004 of the EU: two to ten years. You must read the civil code for that particular country.
Documentation to claim successfully to Hong Kong Express Airways:
Flight
Boarding pass
Personal ID
Receipts
Some advice to claim Hong Kong Express Airways
Keep receipts to claim Hong Kong Express Airways
Although Hong Kong Express Airways should refund the expenses, sometimes the airline doesn´t do it. Hong Kong Express Airways is allowed to ask for your receipts as proof before refunding you for the extra costs of your flight.
Hong Kong Express Airways flight delays: 3 or more hours
Hong Kong Express Airways delay must be higher than 3 hours to be granted a compensation.
Claim Hong Kong Express Airways
Overbooking at Hong Kong Express Airways flight
Overbooked Hong Kong Express Airways flight: When Hong Kong Express Airways sells more tickets than the possible number of people they can take.
The overbooking is legal, but you can get a compensation up to € 600.
Hong Kong Express Airways aims to avoid empty seats because of no-shows, but this must be legally sanctioned.
When the Hong Kong Express Airways passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Hong Kong Express Airways refuses them access to the plane.
How to know how long the Hong Kong Express Airways flight has been delayed
- Have a Lexority specialist to tell you how long was the delay of the Hong Kong Express Airways flight without a doubt. Take in to account that the following webpages are not always accurate and need a payment record.
- Use the web Flight Stats where if you register you can see the Hong Kong Express Airways status of all flights including those of years ago.
- Another option is accesing to https://www.flightradar24.com/ where you can see the last 7 days Hong Kong Express Airways flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.
Advice: When the Hong Kong Express Airways delay is very close to three hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the regulations dictates has to be taken in consideration.
