Hawaiian Airlines Compensation: Claim flight delay, cancellation or baggage

Hawaiian Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros compensation for a delayed or cancelled flight and 1.414 euros for lost luggage.

Hawaiian Airlines flight compensation: European law and Montreal Convention

Hawaiian Airlines European compensation: delayed, cancelled and overbooked flight

Hawaiian Airlines European law compensation}

Suitable when any of these 2 circumstances occur:

  1. if the airline is European or…
  2. When the flight takes off from europe

Compensation table under Eu law: Hawaiian Airlines delay, cancellation and overbooking

brief – Hawaiian Airlines flight compensation according to EU 261/2004 Regulation
Flight (km)Hawaiian Airlines CompensationClaim
Less than 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
More than 3.500 Km€ 600Claim € 600


Hawaiian Airlines Expenses


Hawaiian Airlines damages

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Hawaiian Airlines Example of compensation according to European 261 law

  • Flight delay from Frankfurt to London: Less than 1.500 km = € 250 + expenses.
  • Flight overbooking from Tenrife to Paris: Between 1.500 km and 3.500 km = € 400 + expenses.
  • Flight delay from Portugal to United States: 3.500 km + = € 600 + expenses.

Hawaiian Airlines Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

Hawaiian Airlines delay compensation

Only when these 2 circumstances occur at the same time:

  1. All luggage claims even if the airline is european
  2. When it is not an european airline and the flight does not depart from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Hawaiian Airlines Montreal Convention Compensation
CompensationLimit of liabilityExpenses
Baggage€ 5.708 = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim Hawaiian Airlines flight according to the Montreal Convention

Hawaiian Airlines lost baggage or delayed luggage compensation

Claim lost baggage Hawaiian Airlines

If you Claim Hawaiian Airlines for baggage delay you can get a compensation of € 1.414 + expenses.

Brief: Hawaiian Airlines lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged€ 1.414 = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Hawaiian Airlines baggage

Must read: Fill in the PIR to claim for the luggage to Hawaiian Airlines: Property Irregularity Report

Property irregularity report Hawaiian Airlines

About Hawaiian Airlines PIR

The Hawaiian Airlines Property Irregularity Report (PIR) ref number is a unique code that tracks your delayed or damaged suitcase. It has a combination of 10 letters and numbers and it is demanded to claim to Hawaiian Airlines.

  • Ref code
  • Flight code
  • Number of lost baggages
  • Date
  • Type of disruption
  • Color and type
  • Name

About Hawaiian Airlines cancellations

Hawaiian Airlines cancellations notified more than fourteen days before date of departure:

Julian has received a message from Hawaiian Airlines telling him that his flight in 26 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there isn´t proof of message from Hawaiian Airlines he will be entitled to a compensation too.

Hawaiian Airlines cancelled flight notified between seven and fourteen days before date of departure:

James has received a message from Hawaiian Airlines telling him that his flight in 13 days is cancelled. He has a right to compensation as his flight was cancelled by Hawaiian Airlines between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than four hours after the first scheduled arrival time.

Hawaiian Airlines cancelled flight notified less than 7 days before departure:

Johnhas received a message from Hawaiian Airlines notifying him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Hawaiian Airlines less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Downgrade at Hawaiian Airlines flight?

If you suffer a Hawaiian Airlines downgrade, the airline must refund 30 to 75 percent of the cost of the ticket depending on the flight distance.

Can I claim my flight delay directly to Hawaiian Airlines?

First, if you want to claim directly to Hawaiian Airlines, you have to know your chances are scarce, since very often Hawaiian Airlines tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, like issues with air traffic control. Consequently, it is highly recommendable to direct your claim through lexority.

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How far back can you go with claiming flight delay compensation to Hawaiian Airlines

Time Limit: 2 to 5 years as a general rule, contingent on the type of law that is fit in that particular case.

  • Montreal Convention: two years
  • UE Regulation: two to ten years. It is necessary to the civil code for each country.

Documents to claim successfully to Hawaiian Airlines:


flight delayed claim Hawaiian Airlines

Boarding pass

cancellation claim Hawaiian Airlines


lost baggage claim Hawaiian Airlines


Claim overbooking Hawaiian Airlines

Guidance to claim Hawaiian Airlines

Keep receipts to claim Hawaiian Airlines

Although Hawaiian Airlines must refund the expenses, sometimes the airline doesn´t do it. Hawaiian Airlines is allowed to ask for your receipts as proof before refunding you for the extra costs of your trip.

Hawaiian Airlines flight delays: 3 or more hours

To be entitled to a compensation, Hawaiian Airlines delayed flight must be higher than 3 hours.

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Overbooked Hawaiian Airlines flight

Hawaiian Airlines Overbooking: When Hawaiian Airlines sells more tickets than the possible number of people they can accommodate.

The overbooking is legal, but you can get a compensation up to € 600.

Hawaiian Airlines aims to avoid empty seats due to no-shows, but this must be legally sanctioned.

Once a Hawaiian Airlines passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Hawaiian Airlines refuses them access to the plane.

How to know how long the Hawaiian Airlines flight has been delayed

Hawaiian Airlines delayed flight time

  1. Contact a Lexority attorney to tell you how long was the delay of the Hawaiian Airlines flight without any doubt. Take in to account that the following webpages are not always accurate and need a payment record.
  2. You can use the web Flight Stats where if you register you can see the Hawaiian Airlines status of all flights including those of years ago.
  3. Another option is accesing to https://www.flightradar24.com/ where you can see the last seven days Hawaiian Airlines flight delays without registering. If you register you can also see delayed flights from up to two years ago.

Advice: When the Hawaiian Airlines delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the regulations dictates has to be taken in consideration.