Emirates Compensation: Claim flight delay, cancellation or baggage

Emirates Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros compensation for a delayed or cancelled flight and 1.414 euros for lost luggage.

Emirates flight compensation: Eu law and Montreal Convention

Emirates EU Flight compensation: delay, cancellation and overbooking

Emirates EU 261 Law compensation}

Only when any of these two circumstances occur:

  1. if it is an european airline or…
  2. if the flight takes off from europe

Compensation table under European law: Emirates delayed, cancelled and overbooked fligh

Table – Emirates flight compensation according to EU Regulation
Flight Distance (Km)Emirates CompensationClaim
Less than 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
+ 3.500 Km€ 600Claim € 600


Emirates Expenses


Emirates damages

Claim Emirates

Emirates E.g compensation according to European 261 law

  • Flight overbooking from Frankfurt to Florence: Less than 1.500 km = 250 euros + expenses.
  • Flight overbooking from Las Palmas to Florence: Between 1.500 km and 3.500 km = € 400 + expenses.
  • Flight overbooking from Berlin to Cali: More than 3.500 km = 600 euros + expenses.

Emirates Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Emirates delay compensation

Only when these 2 circumstances occur simultaneously:

  1. All luggage claims even if the airline is european
  2. When the airline is not European and the flight doesn´t depart from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Montreal Convention summary: Emirates compensation
CompensationLimit of liabilityExpenses
Luggage5.708 euros = 4.694 SDR (Special Drawing Rights)Other flighs, rents, tours, other missed flights

Claim Emirates flight according to the Montreal Convention

Emirates lost baggage or delayed luggage compensation

Emirates lost baggage claims

If you want to Claim Emirates for lost baggage you can get a compensation of € 1.414 + expenses.

Review: Emirates lost baggage compensation according to the Montreal Convention
Luggage claimLimit of liabilityExpenses
Lost or damaged1.414 euros = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Emirates luggage

Important: Fill the PIR: Property Irregularity Report to claim for the baggage to Emirates

Pir Emirates

What is the meaning of PIR?

A Emirates Property Irregularity Report (PIR) reference is a unique code that traces your delayed or damaged suitcase. It has a combination of 10 letters and numbers and it is required to claim to Emirates.

  • Number of lost baggages
  • Type of disruption
  • Ref code so that Emirates can trace the suitcase
  • Flight
  • Date
  • Colour and type
  • Name

What you should know about Emirates cancellations

Emirates cancellations notified more than 14 days before date of departure:

Norman has received a message from Emirates notifying him that his flight in 26 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there isn´t proof of mail from Emirates he will be granted a compensation too.

Emirates cancellations notified between 7 and 14 days before date of departure:

James has received a mail from Emirates notifying him that his flight in 10 days is cancelled. He has a right to compensation as his flight was cancelled by Emirates between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.

Emirates cancelled flight notified less than seven days before departure:

Julian has received a message from Emirates telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Emirates less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Emirates “no show” booking clauses

“No show” is ilegal. You can claim a compensation for the denied boarding.

Can I claim my delayed flight directly to Emirates?

First, if you want to claim directly to Emirates, you have to know your chances are scarce, since very often Emirates tries to justify their delayed flights with extraordinary circumstances that did not really happen, like issues with air traffic control. Consequently, it is highly recommendable to direct your claim through lexority.

Claim Emirates

How far back can you go with claiming flight delay compensation to Emirates

Time Limit: 2 to 5 years as a general rule, contingent on the type of law that is fit in that particular case.

  • Montreal Convention: 2 years
  • UE Regulation: two to ten years. You must read the civil code for each country.

Documents to claim properly to Emirates:


delayed flight claim Emirates

Boarding pass

flight cancelled claim Emirates


lost baggage claim Emirates


denied boarding claim Emirates

Some Tips to claim Emirates

Ask for the reason for Emirates delay or cancellation

The reason of the delay is important: specially if you don´t have the boarding passes.

Emirates flight delays: 3 or more hours

To be entitled to a compensation, Emirates delayed flight must be higher than 3 hours.

Claim Emirates

Emirates overbooking: is it legal?

Overbooked Emirates flight: When Emirates sells more tickets than the possible number of people they can accommodate.

The overbooking is legal, but you can get a compensation up to € 600.

Emirates aims to avoid empty seats due to no-shows, and this must be legally sanctioned.

When the Emirates passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Emirates refuses them access to the plane.

How do I know how long was Emirates flight delayed?

Emirates flight delay time

  1. Have a Lexority attorney to tell you how long was the delay of the Emirates flight without a doubt. Take in to account that the following sites are not always accurate and need a payment record.
  2. You can use the web http://www.flightstats.com/ where if you register you can see the Emirates status of all flights including those of years ago.
  3. Another option is entering to Flight Radar where you can see the last 7 days Emirates flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.

Note: When the Emirates delay is very close to 3 hours, Flightradar24 is not 100% accurate, since it shows the time of landing, but not the exit from the plane, which is what the regulations dictates has to be taken in consideration.