CityJet Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros compensation for a delayed or cancelled flight and € 1.414 for lost luggage.
CityJet flight compensation: Eu law and Montreal Convention
CityJet European compensation: delay, cancellation and overbooking
Only applicable when
- When the airline is European or…
- if the flight takes off from europe
Compensation brief under EU 261 Law: CityJet delay, cancellation and overbooking
Flight (km) | CityJet Compensation | Claim |
---|---|---|
Less than 1.500 km | € 250 | Claim € 250 |
1.500 Km – 3.500 Km | € 400 | Claim € 400 |
+ 3.500 Km | € 600 | Claim € 600 |
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CityJet Expenses
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CityJet damages
CityJet E.g compensation according to European 261 law
- Flight delay from Frankfurt to Brussels: -1.500 km = 250 euros + expenses.
- Flight overbooking from Tenrife to Florence: 1.500 km -3.500 km = € 400 + expenses.
- Flight overbooking from Barcelona to Tokyo: More than 3.500 km = 600 euros + expenses.
CityJet Compensations under Montreal Convention for delays, cancellations, overbooking and baggage
Suitable when these 2 circumstances occur at the same time:
- All luggage claims even if it is an european airline
- When it is not an european airline and the flight does not take off from Europe
Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention
Compensation | Limit of liability | Expenses |
---|---|---|
Luggage | 5.708 euros = 4.694 SDR (Special Drawing Rights) | Other flighs, rents, tours, other missed flights |
Claim CityJet flight according to the Montreal Convention
CityJet lost baggage or delayed luggage compensation
If you want to Claim CityJet for luggage delay you can get a compensation of € 1.414 + expenses.
Baggage claim | Limit of liability | Expenses |
---|---|---|
Lost or damaged | € 1.414 = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Note: Fill the PIR: Property Irregularity Report to claim for the baggage to CityJet
About CityJet PIR
A CityJet Property Irregularity Report (PIR) reference number is a unique code that tracks your delayed or damaged suitcase. You can find 10 letters and numbers and it is necessary to claim to CityJet.
- Reference code
- Flight
- Number of lost baggages
- Date
- Issue
- Colour and type
- Name
What you should know about CityJet cancelled flights
CityJet cancelled flights notified more than 14 days before date of departure:
John has received a text from CityJet telling him that his flight in 20 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there is not proof of mail from CityJet he will be entitled to a compensation too.
CityJet cancellations notified between 7 and 14 days before date of departure:
Norman has received a text from CityJet notifying him that his flight in 8 days is cancelled. He has a right to compensation as his flight was cancelled by CityJet between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.
CityJet cancellations notified less than seven days before departure:
Julian has received a message from CityJet telling him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by CityJet less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.
CityJet Flight problem on a Business Trip?
If CityJetsuffers a cancellation, delay or overbooking the passenger is entitled to receive the compensation, even if the company paid for the tickets.
Can I claim my delayed flight directly to CityJet?
First of all, if you want to claim directly to CityJet, you should know your chances are very small, since very often CityJet tries to justify their flight delays with extraordinary circumstances that didn’t really happen, such as issues with air traffic control. Therefore, it is advised to funnel your claim through lexority.
How far back can you go with claiming flight delay compensation to CityJet
Time Limit: 2 to 5 years as a general rule, contingent on the type of law that is applicable in each case.
- Montreal Convention: 2 years
- Eu law: two to ten years. You must read the civil code for each country.
Documentation to claim correctly to CityJet:
Reservation email
Boarding pass
Personal ID
Tickets
Guidance to claim CityJet
keep safe all CityJet flight documents
Keep your boarding pass and e-ticket CityJet gave you. You should not get rid of them. They are often very useful to claim CityJet.
CityJet flight delays: 3 or more hours
CityJet delay must be higher than 3 hours to be entitled to a compensation.
CityJet overbooking: is it legal?
Overbooked CityJet flight: When CityJet sells more tickets than the actual number of people they can take.
The overbooking is legal, but you can be granted up to € 600.
CityJet aims to avoid empty seats due to no-shows, and this must be legally sanctioned.
Once a CityJet passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but CityJet refuses them access to the plane.
Find out the Distance between airports to calculate CityJet compensation
In the first place, it is important to take into account that which is measured is the CityJet origin and the final destination of the reservation. Therefore, if we have a stop, you don´t have count it. The orthodromic distance (the shortest distance between two places by plane) between origin and final destination has to be measured.
In this website: https://www.distancesfrom.com/ you can exactly calculate the kilometers between places.