Cathay Pacific Compensation: Claim flight delay, cancellation or baggage

Cathay Pacific Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and € 1.414 for lost luggage.

Cathay Pacific flight compensation: European law and Montreal Convention

Cathay Pacific European Flight compensation: delayed, cancelled and overbooked flight

Cathay Pacific EU claim compensation}

Only when any of these two circumstances occur:

  1. if it is an european airline or…
  2. When the flight departs from europe

Compensation review under EU 261 Law: Cathay Pacific delayed, cancelled and overbooked fligh

brief – Cathay Pacific flight compensation according to EU Regulation
Flight Distance (Km) Cathay Pacific Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


Cathay Pacific Expenses


Cathay Pacific damages

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Cathay Pacific E.g compensation according to European 261 law

  • Flight delay from Paris to Brussels: Less than 1.500 km = € 250 + expenses.
  • Flight cancellation from Las Palmas to Paris: Between 1.500 km and 3.500 km = € 400 + expenses.
  • Flight overbooking from Berlin to United States: 3.500 km + = 600 euros + expenses.

Cathay Pacific Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Cathay Pacific delay compensation

Only when these two circumstances happen simultaneously:

  1. All luggage claims even if the airline is european
  2. When the airline is not European and the flight does not take off from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Montreal Convention summary: Cathay Pacific compensation
Compensation Limit of liability Expenses
Luggage 5.708 euros = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim Cathay Pacific flight according to the Montreal Convention

Cathay Pacific lost baggage or delayed luggage compensation

Cathay Pacific lost baggage claims

If you want to Claim Cathay Pacific for lost baggage you can get a compensation of € 1.414 + expenses.

Table: Cathay Pacific lost baggage compensation according to the Montreal Convention
Baggage claim Limit of liability Expenses
Lost or damaged € 1.414 = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Cathay Pacific baggage

Must read: Fill the PIR: Property Irregularity Report to claim for the baggage to Cathay Pacific

Pir Cathay Pacific

What is Cathay Pacific Property Irregularity Report?

The Cathay Pacific Property Irregularity Report (PIR) number is a unique code that tracks your delayed or damaged baggage. It has a combination of 10 letters and numbers and it is needed to claim to Cathay Pacific.

  • Number of lost luggages
  • Problem
  • Reference code so that Cathay Pacific can track the suitcase
  • Flight code
  • Date
  • Colour and type
  • Name

The Cathay Pacific Extraordinary Circumstances

The term ‘extraordinary circumstances’ is applicable when the delayed or cancelled flight is due to something unexpected in which a claim receives no compensation. Things like:

  • Security
  • Extreme weather conditions
  • Political or civil unrest
  • Some strikes unrelated to Cathay Pacific such as air traffic

Cathay Pacific unreal Extraordinary Circumstances:

  • Issues with Cathay Pacific staff
  • Bad weather affecting a previous flight
  • Denied boarding due to the flight being overbooked
  • Cathay Pacific technical problems

Cathay Pacific “no show” booking clauses

“No show” is ilegal. Your are entitled to claim a compensation for the denied boarding.

Can I claim my delayed flight directly to Cathay Pacific?

First of all, if you want to claim directly to Cathay Pacific, you have to know your chances are very small, since very often Cathay Pacific tries to justify their delayed flights with extraordinary circumstances that did not really happen, like bad weather. Therefore, it is advised to funnel your claim through lexority.

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How far back can you go with claiming flight delay compensation to Cathay Pacific

Deadline to claim a flight to Cathay Pacific: 2 to 5 years as a general rule, depending on the type of law that applies in each case.

  • Montreal Convention: 2 years
  • Eu law: 2 to 10 years. It is necessary to the civil code for that particular country.

Documentation to claim correctly to Cathay Pacific:

Reservation email

delayed flight claim Cathay Pacific

Boarding pass

flight cancelled claim Cathay Pacific


baggage claim Cathay Pacific


lost flight claim Cathay Pacific

Guidance to claim Cathay Pacific

Keep receipts to claim Cathay Pacific

Even though Cathay Pacific should refund the expenses, sometimes the airline doesn´t do it. Cathay Pacific is allowed to ask for your receipts as proof before refunding you for the extra costs of your flight.

Cathay Pacific flight delays: 3 or more hours

Cathay Pacific delay must be higher than 3 hours to be granted a compensation.

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Overbooked Cathay Pacific flight

Cathay Pacific Overbooking: When Cathay Pacific sells more tickets than the possible number of people they can accommodate.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Cathay Pacific aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

When the Cathay Pacific passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Cathay Pacific refuses them access to the plane.

Find out the Distance between airports to calculate Cathay Pacific compensation

Cathay Pacific calculate km flight
First of all, it is important to take into account that the Cathay Pacific origin and final destination are measured of the reservation. For this reason, in case we have a stop, you do not have count it. The orthodromic distance (the shortest distance between two places by plane) between origin and final destination has to be measured.

In this site: you can exactly calculate the km from airport to airport.