Biman Compensation: Claim flight delay, cancellation or baggage

Biman Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and € 1.414 for lost luggage.

Biman flight claim compensation: European law and Montreal Convention

Biman European compensation: delay, cancellation and overbooking

Biman EU claim compensation}

Only when any of these two circumstances happen:

  1. if the airline is European or…
  2. When the flight takes off from europe

Compensation summary under Eu law: Biman delayed, cancelled and overbooked fligh

Table – Biman flight compensation according to EU 261/2004 Regulation
Flight Distance (Km) Biman Compensation Claim
Less than 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
+ 3.500 Km € 600 Claim € 600


Biman Expenses


Biman damages

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Biman E.g. compensation according to european law

  • Flight delay from Paris to Brussels: -1.500 km = € 250 + expenses.
  • Flight overbooking from Tenrife to Paris: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight overbooking from Berlin to Cali: More than 3.500 km = € 600 + expenses.

Biman Montreal Convention Compensations for delays, cancellations, overbooked flights and baggage

Biman delay compensation

Suitable when these two circumstances happen simultaneously:

  1. All luggage claims even if it is an european airline
  2. When it is not an european airline and the flight doesn´t depart from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Montreal Convention summary: Biman compensation
Compensation Limit of liability Expenses
Luggage € 5.708 = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim Biman flight according to the Montreal Convention

Biman lost baggage or delayed luggage compensation

Biman lost baggage claims

If you want to Claim Biman for lost baggage you can get a compensation of 1.414 euros + expenses.

Summary: Biman lost baggage compensation according to the Montreal Convention
Luggage claim Limit of liability Expenses
Lost or damaged 1.414 euros = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Biman baggage

Note: Fill in the PIR to claim for the luggage to Biman: Property Irregularity Report

Property irregularity report Biman

What is the PIR of Biman?

A Biman Property Irregularity Report (PIR) reference number is a unique code that tracks your delayed or damaged suitcase. It has a combination of 10 letters and numbers and it is required to claim to Biman.

  • Number of lost luggages
  • Issue
  • Reference code so that Biman can trace the suitcase
  • Flight
  • Date
  • Color and type
  • Name

The Biman Extraordinary Circumstances

The term ‘extraordinary circumstances’ is applicable when the delay/cancellation is due to something unusual in which a claim receives no compensation. Things like:

  • Security
  • Extreme weather conditions
  • Political or civil unrest
  • A few strikes unrelated to Biman such as baggage handlers

Biman not real Extraordinary Circumstances:

  • Problems with Biman staff
  • Bad weather affecting a previous flight
  • Denied boarding due to the flight being overbooked
  • Biman technical problems

Biman missed connecting flight because of flight delay

It is normal in a Biman flight to have 1 (or more) stops, on the trip.
If any one of Biman flights are delayed, you may lose the connection.
Biman must find you a new flight to the final destination and you will be entitled to claim up to 600 euros compensation if your new flight arrives 3 hours later than the original Biman flight.

Can I claim my flight delay directly to Biman?

First of all, if you want to claim directly to Biman, you have to know your chances are very small, since very often Biman tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, such as bad weather. Consequently, it’s highly recommendable to direct your claim through lexority.

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Deadline to claim a flight: How far back can I claim a flight compensation to Biman?

Deadline to claim a flight to Biman: 2 to 5 years as a general rule, contingent on the type of law that is fit in that particular case.

  • Montreal Convention: two years
  • Eu law: 2 to 10 years. You must read the civil code for that particular country.

Documentation to claim properly to Biman:


flight delayed claim Biman

Boarding pass

Claim cancellation to Biman

Personal ID

Claim baggage Biman


lost flight claim Biman

Guidance to claim Biman

Be carefull with the offers of Biman

Do not accept any offer from Biman that doesn’t match what the EU 261 Law dictates. Read above to check the compensation you are legally entitled to.

Biman delayed flights for 3 or more hours

To be entitled to a compensation, Biman delayed flight must be higher than 3 hours.

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Overbooked Biman flight

Biman Overbooking: When Biman sells more tickets than the actual number of people they can take.

The overbooking is legal, but you can be granted up to € 600.

Biman aims to avoid empty seats due to no-shows, but this must be legally sanctioned.

When the Biman passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Biman refuses them access to the plane.

These are your rights to claim Biman

If you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to Biman.