Austrian Airlines Compensation: Claim flight delay, cancellation or baggage

Austrian Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and 1.414 euros for lost luggage.

Austrian Airlines flight claim compensation: European law and Montreal Convention

Austrian Airlines EU Flight compensation: delay, cancellation and overbooking

Austrian Airlines EU claim compensation}

Only applicable when any of these two circumstances happen:

  1. if it is an european airline or…
  2. When the flight takes off from europe

Compensation review under EU 261 Law: Austrian Airlines delayed, cancelled and overbooked fligh

Table – Austrian Airlines flight compensation according to EU Regulation
Flight Distance (Km) Austrian Airlines Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


Austrian Airlines Expenses


Austrian Airlines damages

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Austrian Airlines E.g. compensation according to european law

  • Flight cancellation from Milan to Brussels: -1.500 km = € 250 + expenses.
  • Flight delay from Tenrife to Belgium: Between 1.500 km and 3.500 km = € 400 + expenses.
  • Flight cancellation from Paris to Tokyo: 3.500 km + = 600 euros + expenses.

Austrian Airlines Compensations under Montreal Convention for delays, cancellations, overbooked flights and baggage

Austrian Airlines delay compensation

Only when these two circumstances happen simultaneously:

  1. All baggage claims even if the airline is european
  2. When the airline is not European and the flight does not take off from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Austrian Airlines Montreal Convention Compensation
Compensation Limit of liability Expenses
Baggage € 5.708 = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim Austrian Airlines flight according to the Montreal Convention

Austrian Airlines lost baggage or delayed luggage compensation

Austrian Airlines lost baggage claims

If you Claim Austrian Airlines for luggage delay you can get a compensation of € 1.414 + expenses.

Outline: Austrian Airlines lost baggage compensation according to the Montreal Convention
Baggage claim Limit of liability Expenses
Lost or damaged 1.414 euros = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Austrian Airlines baggage

Important: Fill the PIR: Property Irregularity Report to claim for the luggage to Austrian Airlines

Property irregularity report Austrian Airlines

What is the PIR of Austrian Airlines?

The Austrian Airlines Property Irregularity Report (PIR) number is a unique code that traces your delayed or damaged baggage. It has a combination of 10 letters and numbers and it is demanded to claim to Austrian Airlines.

  • Number of lost luggages
  • Type of disruption
  • Reference code so that Austrian Airlines can track the suitcase
  • Flight code
  • Date
  • Color and type
  • Name

Read about Austrian Airlines cancellations

Austrian Airlines cancellations notified more than fourteen days before date of departure:

Julian has received a text from Austrian Airlines notifying him that his flight in 18 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there is not proof of mail from Austrian Airlines he will be entitled to a compensation too.

Austrian Airlines cancellations notified between seven and fourteen days before date of departure:

Sam has received a message from Austrian Airlines telling him that his flight in 8 days is cancelled. He has a right to compensation as his flight was cancelled by Austrian Airlines between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the first scheduled arrival time.

Austrian Airlines cancelled flight notified less than 7 days before departure:

James has received a mail from Austrian Airlines telling him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Austrian Airlines less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Austrian Airlines denied boarding:

  • Do not throw away boarding passes.
  • Ask for the reasons you’re being denied boarding.

Can I claim my flight delay directly to Austrian Airlines?

First, if you want to claim directly to Austrian Airlines, you should know your chances are very small, since very often Austrian Airlines tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, like issues with air traffic control. Consequently, it’s highly recommendable to direct your claim through lexority.

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How far back can you go with claiming flight delay compensation to Austrian Airlines

Time Limit: 2 to 5 years as a general rule, contingent on the type of law that applies in each case.

  • Montreal Convention: two years
  • Eu law: two to ten years. You must read the civil code for each country.

Documentation to claim correctly to Austrian Airlines:

Reservation email

Claim delay to Austrian Airlines

Boarding pass

flight cancelled claim Austrian Airlines

ID or pass

luggage flight claim Austrian Airlines


Claim overbooking Austrian Airlines

Guidance to claim Austrian Airlines

Don´t throw your ticket expenses to claim Austrian Airlines

Even though Austrian Airlines has to refund the expenses, sometimes the airline doesn´t do it. Austrian Airlines is allowed to ask for your receipts as proof before refunding you for the extra costs of your trip.

Austrian Airlines delayed flights for 3 or more hours

Austrian Airlines delay must be higher than 3 hours to be entitled to a compensation.

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Austrian Airlines overbooking: is it legal?

Overbooked Austrian Airlines flight: When Austrian Airlines sells more tickets than the possible number of passengers they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Austrian Airlines aims to avoid empty seats due to no-shows, and this must be legally sanctioned.

Once a Austrian Airlines passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Austrian Airlines refuses them access to the plane.

How do I calculate the distance between airports to claim a compensation to Austrian Airlines?

Austrian Airlines flight calculate distance
In the first place, keep in mind that which is measured is the Austrian Airlines origin and the final destination of the reservation. For this reason, in case we have a stop, you don´t have count it. The orthodromic distance (bird flight) between origin and final destination has to be measured.

In this site: Distance from you can exactly calculate the kilometers between places.