Asiana Compensation: Claim flight delay, cancellation or baggage

Asiana Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and € 1.414 for lost luggage.

Asiana flight compensation: European law and Montreal Convention

Asiana European Flight compensation: delay, cancellation and overbooking

Asiana EU claim compensation}

Only when any of these two circumstances occur:

  1. if the airline is European or…
  2. When the flight departs from europe

Compensation outline under European law: Asiana delayed, cancelled and overbooked fligh

Table – Asiana flight compensation according to EU Regulation
Flight Distance (Km) Asiana Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
+ 3.500 Km € 600 Claim € 600


Asiana Expenses


Asiana damages

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Asiana Example of compensation according to european law

  • Flight cancellation from Paris to Florence: Less than 1.500 km = 250 euros + expenses.
  • Flight overbooking from Tenrife to Belgium: 1.500 km -3.500 km = 400 euros + expenses.
  • Flight cancellation from Barcelona to : 3.500 km + = € 600 + expenses.

Asiana Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

Asiana delay compensation

Only when these 2 circumstances occur at the same time:

  1. All luggage claims even if the airline is european
  2. When it is not an european airline and the flight does not depart from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Montreal Convention outline: Asiana compensation
Compensation Limit of liability Expenses
Luggage € 5.708 = 4.694 SDR (Special Drawing Rights) Other flighs, rents, tours, other missed flights

Claim Asiana flight according to the Montreal Convention

Asiana lost baggage or delayed luggage compensation

Reclaim lost baggage Asiana

If you Claim Asiana for luggage delay you can get a compensation of € 1.414 + expenses.

Table: Asiana lost baggage compensation according to the Montreal Convention
Baggage claim Limit of liability Expenses
Lost or damaged € 1.414 = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Asiana luggage

Note: Fill in the PIR to claim for the luggage to Asiana: Property Irregularity Report

Property irregularity report Asiana

What is the PIR of Asiana?

The Asiana Property Irregularity Report (PIR) number is a unique code that tracks your lost or damaged luggage. You can find 10 letters and numbers and it is demanded to claim to Asiana.

  • Ref code
  • Flight
  • Number of lost suitcase
  • Date
  • Issue
  • Color and type
  • Name

The Asiana Extraordinary Circumstances

The term ‘extraordinary circumstances’ applies when the delay/cancellation is due to something unusual in which a claim receives no compensation. Such as:

  • Security
  • Extreme weather conditions
  • War
  • Some strikes not releated to Asiana such as air traffic

Asiana not real Extraordinary Circumstances:

  • Issues with Asiana staff
  • Bad weather affecting a previous flight
  • Denied boarding due to the flight being overbooked
  • Asiana technical problems

Asiana Downgrade

If you suffer a Asiana downgrade, the airline must refund 30% to 75% of the cost of the ticket depending on the flight distance.

Can I claim my delayed flight directly to Asiana?

First, if you want to claim directly to Asiana, you should know your chances are very small, since very often Asiana tries to justify their flight delays with extraordinary circumstances that did not really happen, such as issues with air traffic control. Therefore, it’s advised to direct your claim through lexority.

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How far back can you go with claiming flight delay compensation to Asiana

Time Limit: 2 to 5 years as a general rule, contingent on the type of law that is fit in each case.

  • Montreal Convention: two years
  • UE Regulation: 2 to 10 years. It is necessary to the civil code for that particular country.

Documents to claim correctly to Asiana:


Claim delay to Asiana

Boarding pass

cancellation claim Asiana

ID or pass

lost baggage claim Asiana


lost flight claim Asiana

Guidance to claim Asiana

keep safe all Asiana travel docummentation

keep safe the boarding pass and e-ticket Asiana gave you. You should not throw them away. They are often very useful to claim Asiana.

Asiana flight delays: 3 or more hours

Asiana delay must be higher than 3 hours to be granted a compensation.

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Overbooked Asiana flight

Asiana Overbooking: When Asiana sells more tickets than the possible number of passengers they can accommodate.

The overbooking is legal, but you can get a compensation up to € 600.

Asiana aims to avoid empty seats due to no-shows, but this must be legally sanctioned.

When the Asiana passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Asiana refuses them access to the plane.

These are your rights to claim Asiana

If you have any question. Here we are if you want to claim for a flight delay, cancellation, overbooking or lost baggage to Asiana.