Madrid-Barajas AIRPORT

Any issue with your flight in Madrid-Barajas?

Claims in Madrid Barajas?

Madrid Airport, officially known as Adolfo Suárez Madrid-Barajas Airport, is strategically located in the capital city of Spain, Madrid. This prominent airport boasts four terminals and serves millions of passengers annually, making it one of the busiest airports in Europe. Its exceptional connectivity, both domestically and internationally, positions it as a crucial gateway to the country.

Madrid Airport’s status as one of the primary airports in Spain is attributed to its modern infrastructure, top-notch services, and its role as a hub for various airlines. Furthermore, it offers an array of amenities to ensure a comfortable and secure travel experience for passengers.

If you have any flight incident there we’ll be glad to help you.

It's airline's responsability? Let's claim!

It’s essential to be aware that flight incidents at Barajas Airport are quite common, with issues like overbooking, cancellations, and delays occurring regularly. When these incidents are the airline’s responsibility, passengers have the right to claim compensation, which can amount to up to €600 per passenger, in addition to covering the incurred expenses. These rights are protected by legal regulations that safeguard passenger rights. Can we help you?

Do you have any doubt?

Fill in the form and we will check the feasability of your case for free

It's airport responsability? Get a refund!

Nevertheless, it’s important to understand that not all flight disruptions are within the control of airlines. At Barajas Airport, flights may encounter delays or cancellations due to circumstances classified as “force majeure.” These circumstances can encompass adverse weather conditions, health emergencies, or strikes by airport personnel (distinct from airline staff).

In such cases, passengers may not be eligible for compensation, but they do retain the right to request a ticket refund. Distinguishing between situations attributable to the airline and those arising from force majeure is pivotal in comprehending passenger rights during adverse situations.

Know your compensation

Flight under 1500 km

With the characteristics below
250
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Flight between 1500-3000 km

With the characteristics below​
400
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Flight over 3500 km

With the characteristics below​
600
  • Airline based in the EU
  • OR
  • Flight departure from the EU