Paris Charles de Gaulle Airport

Any issue with your flight in Paris Charles de Gaulle?

Claims in Paris Charles de Gaulle Airport?

Charles de Gaulle Airport, officially known as Paris-Charles de Gaulle Airport (IATA: CDG), is an airport located in Roissy-en-France, approximately 25 kilometers northeast of the heart of Paris, France. This world-class airport is the largest and busiest in the country, serving as a primary gateway to the French capital and beyond. It boasts a total of three passenger terminals, each designed to cater to the diverse needs of travelers.

Annually, Charles de Gaulle Airport plays host to a staggering number of passengers, with approximately 75 million travelers passing through its terminals, solidifying its status as one of the busiest and most significant airports in France and Europe as a whole. Its strategic location, extensive route network, and exceptional services make it a key player in facilitating international and domestic travel, reflecting its vital role in connecting France with the world.

The airport’s connectivity has a well-developed infrastructure of transportation options, including dedicated shuttle services, buses, taxis, and efficient train connections. 

Obviously this airport is not free of problems, overbooking, cancelled or delayed flights are common there. If you have any problems in this airport just check your compensation for free.

It's airline's responsability? Let's claim!

It’s worth noting that Paris Charles de Gaulle Airport frequently experiences flight incidents, including common occurrences such as overbooking, cancellations, and delays. When these disruptions can be attributed to the actions of the airline, passengers retain the right to seek compensation, which can reach up to €600 per passenger, in addition to reimbursement for any associated expenses. These entitlements are safeguarded by legal regulations designed to protect the interests of air travelers.

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It's airport responsability? Get a refund!

Nonetheless, it’s essential to understand that not all flight disruptions at Paris Charles de Gaulle Airport are within the airlines’ control. Flights can experience delays or cancellations due to circumstances categorized as “force majeure.” These scenarios might include adverse weather conditions, health emergencies, or strikes by airport personnel (different from airline staff). In such cases, passengers may not qualify for compensation, but they do maintain the right to request a refund for their ticket.

The ability to differentiate between airline-related incidents and those stemming from force majeure is of utmost importance for passengers managing these complex situations at CDG Airport. If is your case just ask for a refund, we can help you with that!

Know your compensation

Flight under 1500 km

With the characteristics below
250
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Flight between 1500-3000 km

With the characteristics below​
400
  • Airline based in the EU
  • OR
  • Flight departure from the EU

Flight over 3500 km

With the characteristics below​
600
  • Airline based in the EU
  • OR
  • Flight departure from the EU