Air Transat Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and € 1.414 for lost luggage.
Air Transat flight compensation: Eu law and Montreal Convention
Air Transat EU Flight compensation: delayed, cancelled and overbooked flight
Only applicable when any of these two circumstances occur:
- When the airline is European or…
- When the flight takes off from europe
Compensation review under Eu law: Air Transat delay, cancellation and overbooking
| Flight Distance (Km) | Air Transat Compensation | Claim |
|---|---|---|
| – 1.500 km | € 250 | Claim € 250 |
| 1.500 Km – 3.500 Km | € 400 | Claim € 400 |
| More than 3.500 Km | € 600 | Claim € 600 |
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Air Transat Expenses
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Air Transat damages
Air Transat Example of compensation according to european law
- Flight overbooking from Milan to Brussels: -1.500 km = € 250 + expenses.
- Flight delay from Tenrife to Belgium: Between 1.500 km and 3.500 km = 400 euros + expenses.
- Flight cancellation from Paris to United States: 3.500 km + = € 600 + expenses.
Air Transat Montreal Convention Compensations for delays, cancellations, overbooked flights and baggage
Suitable when these 2 circumstances happen at the same time:
- All luggage claims even if it is an european airline
- When the airline is not European and the flight doesn´t depart from Europe
Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention
| Compensation | Limit of liability | Expenses |
|---|---|---|
| Baggage | € 5.708 = 4.694 SDR (Special Drawing Rights) | Hotels, taxis, tours, other missed flights |
Claim Air Transat flight according to the Montreal Convention
Air Transat lost baggage or delayed luggage compensation
If you want to Claim Air Transat for lost baggage you can get a compensation of 1.414 euros + expenses.
| Luggage claim | Limit of liability | Expenses |
|---|---|---|
| Lost or damaged | 1.414 euros = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Must read: Fill the PIR: Property Irregularity Report to claim for the baggage to Air Transat
What is the meaning of PIR?
The Air Transat Property Irregularity Report (PIR) reference is a unique code that traces your lost or damaged luggage. You can find 10 letters and numbers and it is demanded to claim to Air Transat.
- Reference code
- Flight code
- Number of lost suitcase
- Date
- Type of disruption
- Color and type
- Name
About Air Transat cancellations
Air Transat cancelled flights notified more than 14 days before date of departure:
Norman has received a message from Air Transat telling him that his flight in 30 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there isn´t proof of text from Air Transat he will be entitled to a compensation too.
Air Transat cancellations notified between seven and fourteen days before date of departure:
Sam has received a mail from Air Transat telling him that his flight in 8 days is cancelled. He has a right to compensation as his flight was cancelled by Air Transat between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.
Air Transat cancelled flight notified less than 7 days before departure:
Julian has received a mail from Air Transat notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Air Transat less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.
Air Transat missed connecting flight due to flight delay
It is normal in a Air Transat flight to have 1 (or more) connections, on the way.
If any one of Air Transat flights are delayed, you may lose the connection.
Air Transat must find you a new flight to the final destination and you will be granted up to 600 euros compensation if your new flight arrives 3 hours later than the original Air Transat flight.
Can I claim my flight delay directly to Air Transat?
First of all, if you want to claim directly to Air Transat, you have to know your chances are very small, since very often Air Transat tries to justify their flight delays with extraordinary circumstances that did not really happen, such as bad weather. Consequently, it’s highly recommendable to direct your claim through lexority.
Time limit: How far back can I claim a flight compensation to Air Transat?
Deadline to claim a flight to Air Transat: 2 to 5 years as a general rule, depending on the type of law that is fit in each case.
- Montreal Convention: 2 years
- UE Regulation: two to ten years. It is necessary to the civil code for each country.
Documents to claim correctly to Air Transat:
Flight
Boarding pass
ID or pass
Expenses
Guidance to claim Air Transat
Be carefull with the offers of Air Transat
Do not accept any offer from Air Transat that doesn’t match what the Regulations dictates. Refer to the sections above to check how much money you are legally entitled to.
Air Transat flight delays: 3 or more hours
To be entitled to a compensation, Air Transat delayed flight must be higher than 3 hours.
Overbooked Air Transat flight
Overbooked Air Transat flight: When Air Transat sells more tickets than the possible number of passengers they can accommodate.
The overbooking is legal, but you are entitled to a compensation up to € 600.
Air Transat aims to avoid empty seats because of no-shows, but this must be legally sanctioned.
Once a Air Transat passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Air Transat refuses them access to the plane.
How do I know how long was Air Transat flight delayed?
- Contact a Lexority specialist to tell you how long the Air Transat flight delay was without any doubt. Take in to account that the following websites are not always accurate and need a payment record.
- You can use the web http://www.flightstats.com/ where if you register you can see the Air Transat status of all flights including those of years ago.
- Another way is accesing to https://www.flightradar24.com/ where you can see the last seven days Air Transat flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.
Advice: When the Air Transat delay is very close to three hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the law imposes has to be taken in consideration.