Air Mauritius Compensation: Claim flight delay, cancellation or baggage

Air Mauritius Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and € 1.414 for lost luggage.

Air Mauritius flight claim compensation: Eu law and Montreal Convention

Air Mauritius EU Flight compensation: delayed, cancelled and overbooked flight

Air Mauritius EU claim compensation}

Only when any of these 2 circumstances happen:

  1. if it is an european airline or…
  2. When the flight departs from europe

Compensation table under European law: Air Mauritius delayed, cancelled and overbooked fligh

review – Air Mauritius flight compensation according to EU 261/2004 Regulation
Flight (km)Air Mauritius CompensationClaim
– 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
More than 3.500 Km€ 600Claim € 600


Air Mauritius Expenses


Air Mauritius damages

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Air Mauritius Example of compensation according to european law

  • Flight overbooking from Frankfurt to Florence: Less than 1.500 km = € 250 + expenses.
  • Flight cancellation from Tenrife to Florence: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight cancellation from Norway to : 3.500 km + = € 600 + expenses.

Air Mauritius Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

Air Mauritius delay compensation

Only applicable when these two circumstances happen simultaneously:

  1. All luggage claims even if the airline is european
  2. When it is not an european airline and the flight does not depart from Europe

Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention

Montreal Convention outline: Air Mauritius compensation
CompensationLimit of liabilityExpenses
Baggage5.708 euros = 4.694 SDR (Special Drawing Rights)Other flighs, rents, tours, other missed flights

Claim Air Mauritius flight according to the Montreal Convention

Air Mauritius lost baggage or delayed luggage compensation

Reclaim lost baggage Air Mauritius

If you Claim Air Mauritius for lost baggage you can get a compensation of 1.414 euros + expenses.

Brief: Air Mauritius lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged€ 1.414 = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Air Mauritius luggage

Read: Fill in the PIR to claim for the luggage to Air Mauritius: Property Irregularity Report

Pir Air Mauritius

What is the PIR of Air Mauritius?

A Air Mauritius Property Irregularity Report (PIR) reference is a unique code that traces your lost or damaged baggage. It has a combination of 10 letters and numbers and it is needed to claim to Air Mauritius.

  • Reference code
  • Flight
  • Number of lost luggages
  • Date
  • Issue
  • Colour and type
  • Name

About Air Mauritius cancellations

Air Mauritius cancellations notified more than fourteen days before date of departure:

Julian has received a text from Air Mauritius notifying him that his flight in 30 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there isn´t proof of text from Air Mauritius he will be entitled to a compensation too.

Air Mauritius cancelled flight notified between seven and fourteen days before date of departure:

James has received a text from Air Mauritius notifying him that his flight in 8 days is cancelled. He has a right to compensation as his flight was cancelled by Air Mauritius between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.

Air Mauritius cancellations notified less than seven days before departure:

Julian has received a mail from Air Mauritius telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Air Mauritius less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Air Mauritius “no show” : is it legal?

“No show” is ilegal. you are granted a compensation if you are being denied from boarding.

Can I claim my delayed flight directly to Air Mauritius?

First of all, if you want to claim directly to Air Mauritius, you have to know your chances are very small, since very often Air Mauritius tries to justify their delayed flights with extraordinary circumstances that did not really happen, like issues with air traffic control. Consequently, it is highly recommendable to funnel your claim through lexority.

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Time limit: How far back can I claim a flight compensation to Air Mauritius?

Deadline to claim a flight to Air Mauritius: 2 to 5 years as a general rule, depending on the type of law that applies in that particular case.

  • Montreal Convention: two years
  • UE Regulation: two to ten years. It is necessary to the civil code for that particular country.

Documents to claim properly to Air Mauritius:


delayed flight claim Air Mauritius

Boarding pass

cancellation claim Air Mauritius

ID or pass

luggage flight claim Air Mauritius


denied boarding claim Air Mauritius

Some Tips to claim Air Mauritius

Keep ticket expenses to claim Air Mauritius

Even though Air Mauritius has to pay the expenses, sometimes the airline doesn´t do it. Air Mauritius is allowed to ask for your receipts as proof before refunding you for the expenses of your trip.

Air Mauritius flight delays: 3 or more hours

To be entitled to a compensation, Air Mauritius delayed flight must be higher than 3 hours.

Claim Air Mauritius

Overbooked Air Mauritius flight

Air Mauritius Overbooking: When Air Mauritius sells more tickets than the possible number of passengers they can take.

The overbooking is legal, but you can get a compensation up to € 600.

Air Mauritius aims to avoid empty seats due to no-shows, but this must be legally sanctioned.

When the Air Mauritius passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Air Mauritius refuses them access to the plane.

Distance from airport A to airport B to calculate the Air Mauritius compensation

Air Mauritius flight distance
First of all, keep in mind that the Air Mauritius origin and final destination are measured of the reservation. So, in case we have a stop, you do not have count it. The orthodromic distance (bird flight) between origin and final destination has to be measured.

In this site: Distance from you can exactly calculate the km from airport to airport.