Air India Compensation: Claim flight delay, cancellation or baggage

Air India Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and 1.414 euros for lost luggage.

Air India flight claim compensation: European law and Montreal Convention

Air India European Flight compensation: delayed, cancelled and overbooked flight

Air India EU claim compensation}

Suitable when any of these two circumstances occur:

  1. When the airline is European or…
  2. if the flight takes off from europe

Compensation review under European law: Air India delayed, cancelled and overbooked fligh

Table – Air India flight compensation according to EU 261/2004 Regulation
Flight (km) Air India Compensation Claim
– 1.500 km € 250 Claim € 250
1.500 Km – 3.500 Km € 400 Claim € 400
More than 3.500 Km € 600 Claim € 600


Air India Expenses


Air India damages

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Air India E.g. compensation according to european law

  • Flight overbooking from Milan to Florence: Less than 1.500 km = € 250 + expenses.
  • Flight cancellation from Las Palmas to Florence: 1.500 km -3.500 km = € 400 + expenses.
  • Flight cancellation from Rome to India: More than 3.500 km = € 600 + expenses.

Air India Montreal Convention Compensations for delays, cancellations, overbooked flights and baggage

Air India delay compensation

Only applicable when these 2 circumstances occur at the same time:

  1. All luggage claims even if the airline is european
  2. When it is not an european airline and the flight doesn´t depart from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Montreal Convention brief: Air India compensation
Compensation Limit of liability Expenses
Baggage € 5.708 = 4.694 SDR (Special Drawing Rights) Hotels, taxis, tours, other missed flights

Claim Air India flight according to the Montreal Convention

Air India lost baggage or delayed luggage compensation

Reclaim lost baggage Air India

If you Claim Air India for lost baggage you can get a compensation of 1.414 euros + expenses.

Brief: Air India lost baggage compensation according to the Montreal Convention
Baggage claim Limit of liability Expenses
Lost or damaged 1.414 euros = 1.253 SDR (Special Drawing Rights) Clothes, cost of the baggage, taxis

Claim Air India luggage

Important: Fill in the PIR to claim for the luggage to Air India: Property Irregularity Report

Pir Air India

What is Air India Property Irregularity Report?

A Air India Property Irregularity Report (PIR) ref number is a unique code that traces your delayed or damaged baggage. You can find 10 letters and numbers and it is demanded to claim to Air India.

  • Reference code
  • Flight code
  • Number of lost suitcase
  • Date
  • Problem
  • Color and type
  • Name

What you should know about Air India cancelled flights

Air India cancellations notified more than 14 days before date of departure:

John has received a mail from Air India telling him that his flight in 26 days is cancelled. He does not have a right to compensation under the EU Regulation but may seek a refund of his flight cost. If there is not proof of mail from Air India he will be entitled to a compensation too.

Air India cancelled flight notified between seven and fourteen days before date of departure:

James has received a text from Air India telling him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by Air India between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than 4 hours after the first scheduled arrival time.

Air India cancelled flight notified less than seven days before departure:

Julian has received a text from Air India telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Air India less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Air India Flight problem on a Business Trip?

If Air Indiasuffers a cancellation, delay or overbooking the passenger is granted the compensation, even if the company paid for the flight.

Can I claim my flight delay directly to Air India?

First, if you want to claim directly to Air India, you should know your chances are scarce, since very often Air India tries to justify their flight delays with extraordinary circumstances that did not really happen, such as bad weather. Therefore, it is advised to funnel your claim through lexority.

Claim Air India

How far back can you go with claiming flight delay compensation to Air India

Deadline to claim a flight to Air India: 2 to 5 years as a general rule, contingent on the type of regulation that is fit in each case.

  • Montreal Convention: 2 years
  • Regulation 261/2004 of the EU: 2 to 10 years. It is necessary to the civil code for each country.

Documentation to claim correctly to Air India:


flight delayed claim Air India

Boarding pass

cancelled flight claim Air India

ID or pass

lost baggage claim Air India


denied boarding claim Air India

Some advice to claim Air India

Do not accept any offer from Air India

Do not accept any offer from Air India that doesn’t match what the EU Law imposes. Read above to check how much money you are legally entitled to.

Air India delayed flights for 3 or more hours

Air India delay must be higher than 3 hours to be granted a compensation.

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Overbooked Air India flight

Air India Overbooking: When Air India sells more tickets than the possible number of passengers they can accommodate.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Air India aims to avoid empty seats due to no-shows, but this must be legally sanctioned.

Once a Air India passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Air India refuses them access to the plane.

How do I know how long the Air India flight delay has been?

 claim Air India delayed flight

  1. Contact a Lexority attorney to tell you how long the Air India flight has been delayed without any doubt. You have to be aware that the following webpages are not always accurate and need a payment record.
  2. You can use the web where if you register you can see the Air India status of all flights including those of years ago.
  3. Another way is accesing to Flight Radar where you can see the last seven days Air India flight delays without registering. If you register you can also see delayed flights from up to two years ago.

Note: When the Air India delay is very close to three hours, Flightradar24 is not 100% accurate, since it shows the time of landing, but not the exit from the plane, which is what the law dictates has to be taken in consideration.