VRG Linhas Aéreas S.A. – Grupo GOL Compensation: Claim flight delay, cancellation or baggage

VRG Linhas Aéreas S.A. – Grupo GOL Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and € 1.414 for lost luggage.

VRG Linhas Aéreas S.A. – Grupo GOL flight claim compensation: European law and Montreal Convention

VRG Linhas Aéreas S.A. – Grupo GOL EU Flight compensation: delayed, cancelled and overbooked flight

VRG Linhas Aéreas S.A. - Grupo GOL European law compensation}

Only when any of these 2 circumstances happen:

  1. When it is an european airline or…
  2. if the flight takes off from europe

Compensation outline under Eu law: VRG Linhas Aéreas S.A. – Grupo GOL delayed, cancelled and overbooked fligh

Summary – VRG Linhas Aéreas S.A. – Grupo GOL flight compensation according to EU 261/2004 Regulation
Flight Distance (Km)VRG Linhas Aéreas S.A. – Grupo GOL CompensationClaim
Less than 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
+ 3.500 Km€ 600Claim € 600

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VRG Linhas Aéreas S.A. – Grupo GOL Expenses

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VRG Linhas Aéreas S.A. – Grupo GOL damages

Claim VRG Linhas Aéreas S.A. – Grupo GOL

VRG Linhas Aéreas S.A. – Grupo GOL Example of compensation according to European 261 law

  • Flight delay from Milan to Zurich: Less than 1.500 km = € 250 + expenses.
  • Flight overbooking from Las Palmas to Belgium: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight overbooking from Portugal to Tokyo: More than 3.500 km = 600 euros + expenses.

VRG Linhas Aéreas S.A. – Grupo GOL Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

VRG Linhas Aéreas S.A. - Grupo GOL delay compensation

Only when these 2 circumstances happen simultaneously:

  1. All luggage claims even if it is an european airline
  2. When the airline is not European and the flight doesn´t depart from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Montreal Convention summary: VRG Linhas Aéreas S.A. – Grupo GOL compensation
CompensationLimit of liabilityExpenses
Baggage€ 5.708 = 4.694 SDR (Special Drawing Rights)Other flighs, rents, tours, other missed flights

Claim VRG Linhas Aéreas S.A. – Grupo GOL flight according to the Montreal Convention

VRG Linhas Aéreas S.A. – Grupo GOL lost baggage or delayed luggage compensation


Claim lost baggage VRG Linhas Aéreas S.A. - Grupo GOL

If you Claim VRG Linhas Aéreas S.A. – Grupo GOL for baggage delay you can get a compensation of € 1.414 + expenses.

Table: VRG Linhas Aéreas S.A. – Grupo GOL lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged1.414 euros = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim VRG Linhas Aéreas S.A. – Grupo GOL baggage

Read: Fill the PIR: Property Irregularity Report to claim for the luggage to VRG Linhas Aéreas S.A. – Grupo GOL

Property irregularity report VRG Linhas Aéreas S.A. - Grupo GOL

What is the PIR of VRG Linhas Aéreas S.A. – Grupo GOL?

A VRG Linhas Aéreas S.A. – Grupo GOL Property Irregularity Report (PIR) number is a unique code that tracks your delayed or damaged luggage. You can find 10 letters and numbers and it is imperative to claim to VRG Linhas Aéreas S.A. – Grupo GOL.

  • Reference code
  • Flight code
  • Number of lost baggages
  • Date
  • Problem
  • Color and type
  • Name

Read about VRG Linhas Aéreas S.A. – Grupo GOL cancellations

VRG Linhas Aéreas S.A. – Grupo GOL cancelled flights notified more than fourteen days before date of departure:

James has received a mail from VRG Linhas Aéreas S.A. – Grupo GOL telling him that his flight in 26 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there isn´t proof of message from VRG Linhas Aéreas S.A. – Grupo GOL he will be granted a compensation too.

VRG Linhas Aéreas S.A. – Grupo GOL cancellations notified between 7 and 14 days before date of departure:

James has received a text from VRG Linhas Aéreas S.A. – Grupo GOL notifying him that his flight in 13 days is cancelled. He has a right to compensation as his flight was cancelled by VRG Linhas Aéreas S.A. – Grupo GOL between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the first scheduled arrival time.

VRG Linhas Aéreas S.A. – Grupo GOL cancellations notified less than seven days before departure:

James has received a message from VRG Linhas Aéreas S.A. – Grupo GOL telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by VRG Linhas Aéreas S.A. – Grupo GOL less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

VRG Linhas Aéreas S.A. – Grupo GOL missed connecting flight due to a delayed flight

It is normal in a VRG Linhas Aéreas S.A. – Grupo GOL flight to have 1 (or more) stops, on the trip.
If any one of VRG Linhas Aéreas S.A. – Grupo GOL flights are delayed, you may lose the connection.
VRG Linhas Aéreas S.A. – Grupo GOL must find you another flight to the final destination and you will be entitled to claim up to € 600 compensation if your new flight arrives 3 hours later than the original VRG Linhas Aéreas S.A. – Grupo GOL flight.

Can I claim my flight delay directly to VRG Linhas Aéreas S.A. – Grupo GOL?

First, if you want to claim directly to VRG Linhas Aéreas S.A. – Grupo GOL, you have to know your chances are scarce, since very often VRG Linhas Aéreas S.A. – Grupo GOL tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, like issues with air traffic control. Therefore, it’s highly recommendable to funnel your claim through lexority.

Claim VRG Linhas Aéreas S.A. – Grupo GOL

How far back can you go with claiming flight delay compensation to VRG Linhas Aéreas S.A. – Grupo GOL

Deadline to claim a flight to VRG Linhas Aéreas S.A. – Grupo GOL: 2 to 5 years as a general rule, depending on the type of regulation that is fit in each case.

  • Montreal Convention: two years
  • UE Regulation: two to ten years. It is necessary to the civil code for that particular country.

Documents to claim successfully to VRG Linhas Aéreas S.A. – Grupo GOL:

Flight

delay claim VRG Linhas Aéreas S.A. - Grupo GOL

Boarding pass

cancelled flight claim VRG Linhas Aéreas S.A. - Grupo GOL

Identification

lost baggage claim VRG Linhas Aéreas S.A. - Grupo GOL

Receipts

Claim overbooking VRG Linhas Aéreas S.A. - Grupo GOL

Some advice to claim VRG Linhas Aéreas S.A. – Grupo GOL

Ask for the reason for VRG Linhas Aéreas S.A. – Grupo GOL delay or cancellation

The reason of the delay is important: mainly if you have thrown away the boarding passes.

VRG Linhas Aéreas S.A. – Grupo GOL delayed flights for 3 or more hours

To be entitled to a compensation, VRG Linhas Aéreas S.A. – Grupo GOL delayed flight must be higher than 3 hours.

Claim VRG Linhas Aéreas S.A. – Grupo GOL

Overbooked VRG Linhas Aéreas S.A. – Grupo GOL flight

VRG Linhas Aéreas S.A. – Grupo GOL Overbooking: When VRG Linhas Aéreas S.A. – Grupo GOL sells more tickets than the possible number of people they can take.

The overbooking is legal, but you can get a compensation up to € 600.

VRG Linhas Aéreas S.A. – Grupo GOL aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

Once a VRG Linhas Aéreas S.A. – Grupo GOL passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but VRG Linhas Aéreas S.A. – Grupo GOL refuses them access to the plane.

Distance from airport A to airport B to calculate the VRG Linhas Aéreas S.A. – Grupo GOL compensation

VRG Linhas Aéreas S.A. - Grupo GOL calculate km flight
In the first place, keep in mind that the VRG Linhas Aéreas S.A. – Grupo GOL origin and final destination are measured of the reservation. For this reason, in case we have a stop, you shouldn´t count it. The orthodromic distance (the shortest distance between 2 places by plane) between origin and final destination has to be measured.

In this link: Distance from you can exactly calculate the km from airport to airport.