Turkish Airlines Compensation: Claim flight delay, cancellation or baggage

Turkish Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 refund for a delayed or cancelled flight and € 1.414 for lost luggage.

Turkish Airlines flight compensation: EU 261 Law and Montreal Convention

Turkish Airlines European compensation: delayed, cancelled and overbooked flight

Turkish Airlines European law compensation}

Only applicable when any of these 2 circumstances occur:

  1. When it is an european airline or…
  2. When the flight departs from europe

Compensation review under European law: Turkish Airlines delayed, cancelled and overbooked fligh

outline – Turkish Airlines flight compensation according to EU 261/2004 Regulation
Flight (km)Turkish Airlines CompensationClaim
Less than 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
More than 3.500 Km€ 600Claim € 600

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Turkish Airlines Expenses

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Turkish Airlines damages

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Turkish Airlines Example of compensation according to European 261 law

  • Flight cancellation from Frankfurt to Florence: Less than 1.500 km = € 250 + expenses.
  • Flight cancellation from Las Palmas to Florence: 1.500 km -3.500 km = € 400 + expenses.
  • Flight overbooking from Brussels to New York: More than 3.500 km = 600 euros + expenses.

Turkish Airlines Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Turkish Airlines delay compensation

Suitable when these two circumstances occur at the same time:

  1. All luggage claims even if it is an european airline
  2. When it is not an european airline and the flight doesn´t take off from Europe

Compensation table for flight delays, cancellations, or overbooked flight according to the Montreal Convention

Montreal Convention table: Turkish Airlines compensation
CompensationLimit of liabilityExpenses
Luggage5.708 euros = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim Turkish Airlines flight according to the Montreal Convention

Turkish Airlines lost baggage or delayed luggage compensation


Claim lost baggage Turkish Airlines

If you want to Claim Turkish Airlines for baggage delay you can get a compensation of 1.414 euros + expenses.

Brief: Turkish Airlines lost baggage compensation according to the Montreal Convention
Luggage claimLimit of liabilityExpenses
Lost or damaged€ 1.414 = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Turkish Airlines luggage

Note: Fill in the PIR to claim for the luggage to Turkish Airlines: Property Irregularity Report

Property irregularity report Turkish Airlines

What is Turkish Airlines PIR?

The Turkish Airlines Property Irregularity Report (PIR) reference is a unique code that tracks your delayed or damaged luggage. It has a combination of 10 letters and numbers and it is imperative to claim to Turkish Airlines.

  • Reference code
  • Flight
  • Number of lost luggages
  • Date
  • Issue
  • Colour and type
  • Name

What the law says about Turkish Airlines cancelled flights

Turkish Airlines cancellations notified more than fourteen days before date of departure:

Mario has received a message from Turkish Airlines telling him that his flight in 30 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there is not proof of message from Turkish Airlines he will be entitled to a compensation too.

Turkish Airlines cancellations notified between seven and fourteen days before date of departure:

John has received a message from Turkish Airlines notifying him that his flight in 12 days is cancelled. He has a right to compensation as his flight was cancelled by Turkish Airlines between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the original scheduled arrival time.

Turkish Airlines cancellations notified less than seven days before departure:

Johnhas received a text from Turkish Airlines telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Turkish Airlines less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Turkish Airlines denied boarding:

  • Do not throw away boarding passes.
  • Ask for the reasons you’re being denied boarding.

Can I claim my flight delay directly to Turkish Airlines?

First of all, if you want to claim directly to Turkish Airlines, you have to know your chances are very small, since very often Turkish Airlines tries to justify their flight delays with extraordinary circumstances that didn’t really happen, like issues with air traffic control. Consequently, it’s highly recommendable to funnel your claim through lexority.

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How far back can you go with claiming flight delay compensation to Turkish Airlines

Deadline to claim a flight to Turkish Airlines: 2 to 5 years as a general rule, contingent on the type of law that applies in that particular case.

  • Montreal Convention: two years
  • Eu law: two to ten years. It is necessary to the civil code for that particular country.

Documentation to claim correctly to Turkish Airlines:

Reservation email

delayed flight claim Turkish Airlines

Boarding pass

Claim cancellation to Turkish Airlines

Personal ID

Claim baggage Turkish Airlines

Receipts

Claim overbooking Turkish Airlines

Guidance to claim Turkish Airlines

Do not accept any offer from Turkish Airlines

Do not accept any offer from Turkish Airlines that doesn’t match what the Regulations prescribes. Refer to the sections above to check how much money you are legally entitled to.

Turkish Airlines flight delays: 3 or more hours

To be entitled to a compensation, Turkish Airlines delayed flight must be higher than 3 hours.

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Overbooking at Turkish Airlines flight

Overbooked Turkish Airlines flight: When Turkish Airlines sells more tickets than the actual number of people they can take.

The overbooking is legal, but you can be granted up to € 600.

Turkish Airlines aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

When the Turkish Airlines passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Turkish Airlines refuses them access to the plane.

How do I know how long the Turkish Airlines flight delay has been?

 claim Turkish Airlines delayed flight

  1. Contact a Lexority specialist to tell you how long the Turkish Airlines flight has been delayed without a doubt. You have to be aware that the following webpages are not always accurate and need a payment record.
  2. Use the web http://www.flightstats.com/ where if you register you can see the Turkish Airlines status of all flights including those of years ago.
  3. Another way is to go to https://www.flightradar24.com/ where you can see the last 7 days Turkish Airlines flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.

Advice: When the Turkish Airlines delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the law dictates has to be taken in consideration.