PIA Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and € 1.414 for lost luggage.
PIA flight claim compensation: European law and Montreal Convention
PIA European compensation: delay, cancellation and overbooking
- if the airline is European or…
- if the flight takes off from europe
Compensation brief under Eu law: PIA delay, cancellation and overbooking
|Flight Distance (Km)||PIA Compensation||Claim|
|Less than 1.500 km||€ 250||Claim € 250|
|1.500 Km – 3.500 Km||€ 400||Claim € 400|
|More than 3.500 Km||€ 600||Claim € 600|
PIA E.g compensation according to European 261 law
- Flight delay from Milan to Florence: -1.500 km = € 250 + expenses.
- Flight cancellation from Las Palmas to Paris: 1.500 km -3.500 km = 400 euros + expenses.
- Flight cancellation from Rome to Cali: More than 3.500 km = 600 euros + expenses.
PIA Compensations under Montreal Convention for delays, cancellations, overbooked flights and baggage
Only applicable when these 2 circumstances happen simultaneously:
- All baggage claims even if it is an european airline
- When it is not an european airline and the flight doesn´t take off from Europe
Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention
|Compensation||Limit of liability||Expenses|
|Baggage||€ 5.708 = 4.694 SDR (Special Drawing Rights)||Other flighs, rents, tours, other missed flights|
PIA lost baggage or delayed luggage compensation
If you Claim PIA for luggage delay you can get a compensation of 1.414 euros + expenses.
|Baggage claim||Limit of liability||Expenses|
|Lost or damaged||€ 1.414 = 1.253 SDR (Special Drawing Rights)||Clothes, cost of the baggage, taxis|
Must read: Fill in the PIR to claim for the luggage to PIA: Property Irregularity Report
About PIA PIR
A PIA Property Irregularity Report (PIR) reference number is a unique code that tracks your lost or damaged luggage. It has a combination of 10 letters and numbers and it is needed to claim to PIA.
- Number of lost baggages
- Ref code so that PIA can trace the suitcase
- Color and type
The PIA Extraordinary Circumstances
The term ‘extraordinary circumstances’ applies when the delay/cancellation is caused by something unexpected in which a claim receives no compensation. E.g.:
- Extreme weather conditions
- Political or civil unrest
- Some strikes unrelated to PIA like baggage handlers
PIA not real Extraordinary Circumstances:
- Problems with PIA staff
- Bad weather affecting a previous flight
- Denied boarding due to the flight being overbooked
- PIA technical problems
PIA “no show” : is it legal?
“No show” is ilegal. You can claim a compensation for the denied boarding.
Can I claim my flight delay directly to PIA?
First of all, if you want to claim directly to PIA, you have to know your chances are very small, since very often PIA tries to justify their flight delays with extraordinary circumstances that didn’t really happen, like issues with air traffic control. Consequently, it’s highly recommendable to funnel your claim through lexority.
How far back can you go with claiming flight delay compensation to PIA
Time Limit: 2 to 5 years as a general rule, contingent on the type of regulation that is fit in each case.
- Montreal Convention: two years
- Regulation 261/2004 of the EU: two to ten years. It is necessary to the civil code for that particular country.
Documents to claim correctly to PIA:
Some Tips to claim PIA
Ask for the reason for PIA delay or cancellation
The cause of the delay is important: specially if you have thrown away the boarding passes.
PIA delayed flights for 3 or more hours
To be entitled to a compensation, PIA delayed flight must be higher than 3 hours.
PIA overbooking: is it legal?
Overbooked PIA flight: When PIA sells more tickets than the actual number of people they can take.
The overbooking is legal, but you can get a compensation up to € 600.
PIA aims to avoid empty seats because of no-shows, and this must be legally sanctioned.
Once a PIA passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but PIA refuses them access to the plane.
These are your rights to claim PIA
Contact us if you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to PIA.