Nouvelair Compensation: Claim flight delay, cancellation or baggage

Nouvelair Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and € 1.414 for lost luggage.

Nouvelair flight compensation: EU 261 Law and Montreal Convention

Nouvelair European compensation: delay, cancellation and overbooking

Nouvelair EU 261 Law compensation}

Only applicable when any of these two circumstances occur:

  1. When the airline is European or…
  2. When the flight takes off from europe

Compensation brief under EU 261 Law: Nouvelair delayed, cancelled and overbooked fligh

Table – Nouvelair flight compensation according to EU Regulation
Flight (km)Nouvelair CompensationClaim
– 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
+ 3.500 Km€ 600Claim € 600

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Nouvelair Expenses

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Nouvelair damages

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Nouvelair Example of compensation according to european law

  • Flight overbooking from Paris to Brussels: -1.500 km = 250 euros + expenses.
  • Flight delay from Tenrife to Paris: Between 1.500 km and 3.500 km = € 400 + expenses.
  • Flight delay from Paris to India: More than 3.500 km = 600 euros + expenses.

Nouvelair Montreal Convention Compensations for delays, cancellations, overbooked flights and baggage

Nouvelair delay compensation

Only applicable when these 2 circumstances happen simultaneously:

  1. All baggage claims even if the airline is european
  2. When the airline is not European and the flight does not depart from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Montreal Convention outline: Nouvelair compensation
CompensationLimit of liabilityExpenses
Baggage5.708 euros = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim Nouvelair flight according to the Montreal Convention

Nouvelair lost baggage or delayed luggage compensation


Reclaim lost baggage Nouvelair

If you Claim Nouvelair for luggage delay you can get a compensation of 1.414 euros + expenses.

Review: Nouvelair lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged1.414 euros = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Nouvelair luggage

Must read: Fill in the PIR to claim for the luggage to Nouvelair: Property Irregularity Report

Pir Nouvelair

About Nouvelair PIR

The Nouvelair Property Irregularity Report (PIR) reference is a unique code that traces your delayed or damaged suitcase. It has a combination of 10 letters and numbers and it is necessary to claim to Nouvelair.

  • Ref code
  • Flight
  • Number of lost suitcase
  • Date
  • Problem
  • Colour and type
  • Name

Read about Nouvelair cancellations

Nouvelair cancellations notified more than 14 days before date of departure:

Mario has received a text from Nouvelair telling him that his flight in 26 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there isn´t proof of text from Nouvelair he will be entitled to a compensation too.

Nouvelair cancellations notified between 7 and 14 days before date of departure:

James has received a message from Nouvelair telling him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by Nouvelair between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than 4 hours after the original scheduled arrival time.

Nouvelair cancelled flight notified less than 7 days before departure:

Sam has received a text from Nouvelair notifying him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Nouvelair less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Nouvelair “no show” booking clauses

“No show” is ilegal. You can claim a compensation if you are being denied from boarding.

Can I claim my flight delay directly to Nouvelair?

First, if you want to claim directly to Nouvelair, you should know your chances are scarce, since very often Nouvelair tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, like bad weather. Consequently, it is highly recommendable to direct your claim through lexority.

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How far back can you go with claiming flight delay compensation to Nouvelair

Deadline to claim a flight to Nouvelair: 2 to 5 years as a general rule, depending on the type of law that applies in each case.

  • Montreal Convention: 2 years
  • Regulation 261/2004 of the EU: two to ten years. It is necessary to the civil code for that particular country.

Documentation to claim properly to Nouvelair:

Reservation email

flight delayed claim Nouvelair

Boarding pass

flight cancelled claim Nouvelair

Identification

baggage claim Nouvelair

Receipts

Claim overbooking Nouvelair

Some Tips to claim Nouvelair

Don´t throw your receipts to claim Nouvelair

Even though Nouvelair must refund the expenses, sometimes the airline doesn´t do it. Nouvelair is allowed to ask for your receipts as proof before refunding you for the expenses of your flight.

Nouvelair delayed flights for 3 or more hours

Nouvelair delay must be higher than 3 hours to be granted a compensation.

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Nouvelair overbooking: is it legal?

Overbooked Nouvelair flight: When Nouvelair sells more tickets than the actual number of passengers they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Nouvelair aims to avoid empty seats because of no-shows, and this must be legally sanctioned.

Once a Nouvelair passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Nouvelair refuses them access to the plane.

These are the passengers rights to claim Nouvelair

Contact us if you have any question. Here we are if you want to claim for a flight delay, cancellation, overbooking or lost baggage to Nouvelair.