LAM Compensation: Claim flight delay, cancellation or baggage

LAM Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and 1.414 euros for lost luggage.

LAM flight compensation: Eu law and Montreal Convention

LAM EU Flight compensation: delay, cancellation and overbooking

LAM European law compensation}

Only applicable when any of these two circumstances happen:

  1. When the airline is European or…
  2. When the flight departs from europe

Compensation brief under Eu law: LAM delay, cancellation and overbooking

Summary – LAM flight compensation according to EU 261/2004 Regulation
Flight Distance (Km)LAM CompensationClaim
Less than 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
+ 3.500 Km€ 600Claim € 600

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LAM Expenses

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LAM damages

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LAM Example of compensation according to European 261 law

  • Flight delay from Paris to Florence: Less than 1.500 km = € 250 + expenses.
  • Flight delay from Las Palmas to Paris: Between 1.500 km and 3.500 km = 400 euros + expenses.
  • Flight overbooking from Madrid to Tokyo: More than 3.500 km = € 600 + expenses.

LAM Montreal Convention Compensations for delays, cancellations, overbooking and baggage

LAM delay compensation

Suitable when these two circumstances occur at the same time:

  1. All luggage claims even if it is an european airline
  2. When it is not an european airline and the flight doesn´t take off from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

LAM Montreal Convention Compensation
CompensationLimit of liabilityExpenses
Luggage5.708 euros = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim LAM flight according to the Montreal Convention

LAM lost baggage or delayed luggage compensation


LAM lost baggage claims

If you Claim LAM for lost baggage you can get a compensation of 1.414 euros + expenses.

Outline: LAM lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged€ 1.414 = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim LAM luggage

Note: Fill the PIR: Property Irregularity Report to claim for the baggage to LAM

Pir LAM

What is the PIR of LAM?

A LAM Property Irregularity Report (PIR) ref number is a unique code that traces your delayed or damaged suitcase. It has a combination of 10 letters and numbers and it is imperative to claim to LAM.

  • Number of lost luggages
  • Problem
  • Ref code so that LAM can track the suitcase
  • Flight
  • Date
  • Color and type
  • Name

Read about LAM cancelled flights

LAM cancellations notified more than 14 days before date of departure:

Sam has received a mail from LAM notifying him that his flight in 24 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there isn´t proof of mail from LAM he will be entitled to a compensation too.

LAM cancellations notified between seven and fourteen days before date of departure:

John has received a mail from LAM telling him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by LAM between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than four hours after the first scheduled arrival time.

LAM cancelled flight notified less than seven days before departure:

Julian has received a message from LAM notifying him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by LAM less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Downgrade at LAM flight?

If you suffer a LAM downgrade, the airline must refund 30% to 75% of the ticket depending on the distance of the flight.

Can I claim my flight delay directly to LAM?

First of all, if you want to claim directly to LAM, you should know your chances are scarce, since very often LAM tries to justify their delayed flights with extraordinary circumstances that didn’t really happen, like issues with air traffic control. Consequently, it’s highly recommendable to funnel your claim through lexority.

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How far back can you go with claiming flight delay compensation to LAM

Time Limit: 2 to 5 years as a general rule, contingent on the type of law that applies in that particular case.

  • Montreal Convention: 2 years
  • Regulation 261/2004 of the EU: 2 to 10 years. You must read the civil code for each country.

Documentation to claim properly to LAM:

Reservation

Claim delay to LAM

Boarding pass

flight cancelled claim LAM

ID or pass

luggage flight claim LAM

Expenses

Claim overbooking LAM

Some Tips to claim LAM

Ask the reason why LAM flight got delayed or cancelled

The cause of the delay is important: principally if you don´t have the boarding passes.

LAM delayed flights for 3 or more hours

To be entitled to a compensation, LAM delayed flight must be higher than 3 hours.

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LAM overbooking: is it legal?

LAM Overbooking: When LAM sells more tickets than the actual number of people they can accommodate.

The overbooking is legal, but you can get a compensation up to € 600.

LAM aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

Once a LAM passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but LAM refuses them access to the plane.

These are the passengers rights to claim LAM

Contact us if you have any question. Here we are if you want to claim for a flight delay, cancellation, overbooking or lost baggage to LAM.