Japan Airlines Compensation: Claim flight delay, cancellation or baggage

Japan Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and 1.414 euros for lost luggage.

Japan Airlines flight compensation: EU 261 Law and Montreal Convention

Japan Airlines EU Flight compensation: delay, cancellation and overbooking

Japan Airlines European law compensation}

Only when any of these 2 circumstances happen:

  1. When the airline is European or…
  2. if the flight takes off from europe

Compensation outline under European law: Japan Airlines delay, cancellation and overbooking

review – Japan Airlines flight compensation according to EU Regulation
Flight (km)Japan Airlines CompensationClaim
Less than 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
More than 3.500 Km€ 600Claim € 600

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Japan Airlines Expenses

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Japan Airlines damages

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Japan Airlines Example of compensation according to European 261 law

  • Flight overbooking from Milan to London: -1.500 km = € 250 + expenses.
  • Flight cancellation from Las Palmas to Paris: 1.500 km -3.500 km = 400 euros + expenses.
  • Flight delay from Rome to India: 3.500 km + = € 600 + expenses.

Japan Airlines Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

Japan Airlines delay compensation

Only applicable when these 2 circumstances occur at the same time:

  1. All luggage claims even if it is an european airline
  2. When it is not an european airline and the flight doesn´t take off from Europe

Compensation table for flight delays, cancellations, or overbooking according to the Montreal Convention

Japan Airlines Montreal Convention Compensation
CompensationLimit of liabilityExpenses
Luggage5.708 euros = 4.694 SDR (Special Drawing Rights)Hotels, taxis, tours, other missed flights

Claim Japan Airlines flight according to the Montreal Convention

Japan Airlines lost baggage or delayed luggage compensation


Japan Airlines lost baggage claims

If you Claim Japan Airlines for baggage delay you can get a compensation of 1.414 euros + expenses.

Table: Japan Airlines lost baggage compensation according to the Montreal Convention
Luggage claimLimit of liabilityExpenses
Lost or damaged1.414 euros = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Japan Airlines luggage

Important: Fill the PIR: Property Irregularity Report to claim for the luggage to Japan Airlines

Pir Japan Airlines

What is the PIR of Japan Airlines?

The Japan Airlines Property Irregularity Report (PIR) reference number is a unique code that tracks your lost or damaged luggage. You can find 10 letters and numbers and it is necessary to claim to Japan Airlines.

  • Reference code
  • Flight
  • Number of lost baggages
  • Date
  • Type of disruption
  • Colour and type
  • Name

What you should know about Japan Airlines cancellations

Japan Airlines cancellations notified more than 14 days before date of departure:

James has received a message from Japan Airlines notifying him that his flight in 20 days is cancelled. He does not have a right to compensation under the EU 261 law but may seek a refund of his flight cost. If there is not proof of mail from Japan Airlines he will be granted a compensation too.

Japan Airlines cancelled flight notified between 7 and 14 days before date of departure:

John has received a mail from Japan Airlines telling him that his flight in 10 days is cancelled. He has a right to compensation as his flight was cancelled by Japan Airlines between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the first scheduled arrival time.

Japan Airlines cancelled flight notified less than 7 days before departure:

James has received a text from Japan Airlines notifying him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Japan Airlines less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Japan Airlines denied boarding:

  • Do not dispose of boarding passes.
  • Ask why you’re being denied boarding.

Can I claim my flight delay directly to Japan Airlines?

First of all, if you want to claim directly to Japan Airlines, you have to know your chances are very small, since very often Japan Airlines tries to justify their delayed flights with extraordinary circumstances that did not really happen, such as bad weather. Consequently, it’s advised to direct your claim through lexority.

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How far back can you go with claiming flight delay compensation to Japan Airlines

Time Limit: 2 to 5 years as a general rule, depending on the type of law that applies in each case.

  • Montreal Convention: two years
  • Eu law: two to ten years. You must read the civil code for that particular country.

Documents to claim successfully to Japan Airlines:

Flight

flight delayed claim Japan Airlines

Boarding pass

flight cancelled claim Japan Airlines

ID or pass

Claim baggage Japan Airlines

Tickets

lost flight claim Japan Airlines

Some Tips to claim Japan Airlines

Inquire about the reason for Japan Airlines delay or cancellation

The cause of the delay is critical: mainly if you have thrown away the boarding passes.

Japan Airlines delayed flights for 3 or more hours

To be entitled to a compensation, Japan Airlines delayed flight must be higher than 3 hours.

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Overbooking at Japan Airlines flight

Overbooked Japan Airlines flight: When Japan Airlines sells more tickets than the possible number of people they can take.

The overbooking is legal, but you can get a compensation up to € 600.

Japan Airlines aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

Once a Japan Airlines passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Japan Airlines refuses them access to the plane.

How do I know how long was Japan Airlines flight delayed?

Japan Airlines delayed flight 3 hours

  1. Contact a Lexority attorney to tell you how long was the delay of the Japan Airlines flight without a doubt. You have to be aware that the following websites are not always accurate and need a payment record.
  2. Use the web http://www.flightstats.com/ where if you register you can see the Japan Airlines status of all flights including those of years ago.
  3. Another option is entering to Flight Radar where you can see the last 7 days Japan Airlines flight delays without registering. If you register you can also see delayed flights from up to 2 years ago.

Note: When the Japan Airlines delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the regulations imposes has to be taken in consideration.