Hong Kong Airlines Compensation: Claim flight delay, cancellation or baggage

Hong Kong Airlines Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and € 1.414 for lost luggage.

Hong Kong Airlines flight claim compensation: Eu law and Montreal Convention

Hong Kong Airlines European compensation: delayed, cancelled and overbooked flight

Hong Kong Airlines Compensations under Montreal Convention for delays, cancellations, overbooking and baggage

About Hong Kong Airlines cancellations

Hong Kong Airlines cancelled flights notified more than 14 days before date of departure:

Norman has received a message from Hong Kong Airlines telling him that his flight in 30 days is cancelled. He does not have a right to compensation under the Regulation but may seek a refund of his flight cost. If there isn´t proof of mail from Hong Kong Airlines he will be entitled to a compensation too.

Hong Kong Airlines cancellations notified between 7 and 14 days before date of departure:

Mario has received a text from Hong Kong Airlines telling him that his flight in 13 days is cancelled. He has a right to compensation as his flight was cancelled by Hong Kong Airlines between 7 and 14 days before his departure and his flight departs more than 2 hours before the original scheduled time of departure and arrives more than four hours after the first scheduled arrival time.

Hong Kong Airlines cancellations notified less than seven days before departure:

Johnhas received a mail from Hong Kong Airlines telling him that his flight in two days is cancelled. He has a right to compensation as his flight was cancelled by Hong Kong Airlines less than seven days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Hong Kong Airlines Flight Disruption on a Business Trip?

If Hong Kong Airlinessuffers a cancellation, delay or overbooking the passenger is granted the compensation, even if the company paid for the flight.

Can I claim my delayed flight directly to Hong Kong Airlines?

First, if you want to claim directly to Hong Kong Airlines, you should know your chances are very small, since very often Hong Kong Airlines tries to justify their flight delays with extraordinary circumstances that did not really happen, like bad weather. Consequently, it is highly recommendable to funnel your claim through lexority.

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Deadline to claim a flight: How far back can I claim a flight compensation to Hong Kong Airlines?

Deadline to claim a flight to Hong Kong Airlines: 2 to 5 years as a general rule, depending on the type of regulation that is applicable in that particular case.

• Montreal Convention: 2 years
• Eu law: two to ten years. It is necessary to the civil code for that particular country.

Documentation to claim properly to Hong Kong Airlines:

Guidance to claim Hong Kong Airlines

Inquire about the reason for Hong Kong Airlines delay or cancellation

The cause of the delay is important: specially if you have thrown away the boarding passes.

Hong Kong Airlines delayed flights for 3 or more hours

Hong Kong Airlines delay must be higher than 3 hours to be granted a compensation.

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Overbooked Hong Kong Airlines flight

Overbooked Hong Kong Airlines flight: When Hong Kong Airlines sells more tickets than the actual number of passengers they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Hong Kong Airlines aims to avoid empty seats because of no-shows, and this must be legally sanctioned.

When the Hong Kong Airlines passenger has received a flight ticket or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Hong Kong Airlines refuses them access to the plane.

How do I know how long was Hong Kong Airlines flight delayed?

1. Have a Lexority specialist to tell you how long the Hong Kong Airlines flight delay was without a doubt. You have to be aware that the following tools are not always accurate and need a payment record.
2. Use the web Flight Stats where if you register you can see the Hong Kong Airlines status of all flights including those of years ago.
3. Another way is entering to https://www.flightradar24.com/ where you can see the last 7 days Hong Kong Airlines flight delays without registering. After registration you can also see delayed flights from up to two years ago.

Must read: When the Hong Kong Airlines delay is very close to 3 hours, Flightradar24 is not 100% reliable, since it shows the time of landing, but not the exit from the plane, which is what the law imposes has to be taken in consideration.