Hi Fly Compensation: Claim flight delay, cancellation or baggage

Hi Fly Compensation: Claim flight delay, cancellation or lost baggage. Get up to € 600 compensation for a delayed or cancelled flight and € 1.414 for lost luggage.

Hi Fly flight compensation: Eu law and Montreal Convention

Hi Fly European compensation: delayed, cancelled and overbooked flight

Hi Fly European law compensation}

Only when any of these 2 circumstances occur:

  1. if it is an european airline or…
  2. if the flight departs from europe

Compensation outline under European law: Hi Fly delayed, cancelled and overbooked fligh

outline – Hi Fly flight compensation according to EU Regulation
Flight (km)Hi Fly CompensationClaim
– 1.500 km€ 250Claim € 250
1.500 Km – 3.500 Km€ 400Claim € 400
More than 3.500 Km€ 600Claim € 600

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Hi Fly Expenses

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Hi Fly damages

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Hi Fly Example of compensation according to european law

  • Flight delay from Frankfurt to Brussels: -1.500 km = 250 euros + expenses.
  • Flight overbooking from Las Palmas to Paris: 1.500 km -3.500 km = € 400 + expenses.
  • Flight delay from Berlin to Kyoto: 3.500 km + = 600 euros + expenses.

Hi Fly Montreal Convention Compensations for delays, cancellations, overbooking and baggage

Hi Fly delay compensation

Only when these 2 circumstances occur simultaneously:

  1. All luggage claims even if it is an european airline
  2. When it is not an european airline and the flight doesn´t depart from Europe

Compensation table for flight delays, cancellations, or overbooked flight according to the Montreal Convention

Hi Fly Montreal Convention Compensation
CompensationLimit of liabilityExpenses
Baggage5.708 euros = 4.694 SDR (Special Drawing Rights)Other flighs, rents, tours, other missed flights

Claim Hi Fly flight according to the Montreal Convention

Hi Fly lost baggage or delayed luggage compensation


Reclaim lost baggage Hi Fly

If you want to Claim Hi Fly for luggage delay you can get a compensation of 1.414 euros + expenses.

Outline: Hi Fly lost baggage compensation according to the Montreal Convention
Baggage claimLimit of liabilityExpenses
Lost or damaged€ 1.414 = 1.253 SDR (Special Drawing Rights)Clothes, cost of the baggage, taxis

Claim Hi Fly baggage

Note: Fill in the PIR to claim for the luggage to Hi Fly: Property Irregularity Report

Pir Hi Fly

What is Hi Fly PIR?

A Hi Fly Property Irregularity Report (PIR) reference is a unique code that tracks your delayed or damaged suitcase. You can find 10 letters and numbers and it is required to claim to Hi Fly.

  • Number of lost luggages
  • Problem
  • Reference code so that Hi Fly can track the suitcase
  • Flight
  • Date
  • Colour and type
  • Name

What the law says about Hi Fly cancelled flights

Hi Fly cancellations notified more than fourteen days before date of departure:

Norman has received a text from Hi Fly notifying him that his flight in 30 days is cancelled. He does not have a right to compensation under the Eu law but may seek a refund of his flight cost. If there isn´t proof of mail from Hi Fly he will be granted a compensation too.

Hi Fly cancelled flight notified between seven and fourteen days before date of departure:

John has received a message from Hi Fly telling him that his flight in 9 days is cancelled. He has a right to compensation as his flight was cancelled by Hi Fly between 7 and 14 days before his departure and his flight departs more than two hours before the original scheduled time of departure and arrives more than 4 hours after the first scheduled arrival time.

Hi Fly cancellations notified less than 7 days before departure:

James has received a message from Hi Fly telling him that his flight in 2 days is cancelled. He has a right to compensation as his flight was cancelled by Hi Fly less than 7 days before his departure and the new flight departs more than one hour before the {original} time of departure and arrives more than two hours after the original scheduled time.

Hi Fly missed connecting flight because of flight delay

It is normal in a Hi Fly flight to have 1 (or more) stops, on the trip.
If any one of Hi Fly flights are delayed, it can cause you to miss your connection.
It is Hi Fly responsibility to find you a new flight to the final destination and you will be entitled to claim up to 600 euros compensation if your new flight arrives 3 hours later than the original Hi Fly flight.

Can I claim my flight delay directly to Hi Fly?

First, if you want to claim directly to Hi Fly, you should know your chances are scarce, since very often Hi Fly tries to justify their flight delays with extraordinary circumstances that did not really happen, such as bad weather. Therefore, it is highly recommendable to funnel your claim through lexority.

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Deadline to claim a flight: How far back can I claim a flight compensation to Hi Fly?

Time Limit: 2 to 5 years as a general rule, depending on the type of regulation that is fit in each case.

  • Montreal Convention: two years
  • Regulation 261/2004 of the EU: 2 to 10 years. You must read the civil code for each country.

Documents to claim correctly to Hi Fly:

Reservation email

delayed flight claim Hi Fly

Boarding pass

flight cancelled claim Hi Fly

Identification

luggage flight claim Hi Fly

Tickets

lost flight claim Hi Fly

Some Tips to claim Hi Fly

Be carefull with the offers of Hi Fly

Do not accept any offer from Hi Fly that doesn’t match what the EU Law imposes. Refer to the sections above to check the compensation you are legally entitled to.

Hi Fly flight delays: 3 or more hours

To be entitled to a compensation, Hi Fly delayed flight must be higher than 3 hours.

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Hi Fly overbooking: is it legal?

Hi Fly Overbooking: When Hi Fly sells more tickets than the actual number of passengers they can take.

The overbooking is legal, but you are entitled to a compensation up to € 600.

Hi Fly aims to avoid empty seats because of no-shows, but this must be legally sanctioned.

When the Hi Fly passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Hi Fly refuses them access to the plane.

These are the passengers rights to claim Hi Fly

If you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to Hi Fly.