Airline
Air Vanuatu Compensation: Claim flight delay, cancellation or lost baggage. Get up to 600 euros refund for a delayed or cancelled flight and € 1.414 for lost luggage.
Air Vanuatu flight claim compensation: European law and Montreal Convention
Air Vanuatu European compensation: delayed, cancelled and overbooked flight
Only applicable when
- if the airline is European or…
- When the flight departs from europe
Compensation outline under EU 261 Law: Air Vanuatu delay, cancellation and overbooking
| Flight (km) | Air Vanuatu Compensation | Claim |
|---|---|---|
| Less than 1.500 km | € 250 | Claim € 250 |
| 1.500 Km – 3.500 Km | € 400 | Claim € 400 |
| More than 3.500 Km | € 600 | Claim € 600 |
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Air Vanuatu Expenses
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Air Vanuatu damages
Air Vanuatu E.g. compensation according to european law
- Flight cancellation from Paris to London: Less than 1.500 km = 250 euros + expenses.
- Flight overbooking from Las Palmas to Paris: Between 1.500 km and 3.500 km = € 400 + expenses.
- Flight delay from Rome to Tokyo: 3.500 km + = € 600 + expenses.
Air Vanuatu Montreal Convention Compensations for delays, cancellations, overbooked flights and baggage
Only applicable when these two circumstances occur simultaneously:
- All baggage claims even if the airline is european
- When it is not an european airline and the flight doesn´t depart from Europe
Delayed flight, cancellation or overbooking compensation table according to the Montreal Convention
| Compensation | Limit of liability | Expenses |
|---|---|---|
| Luggage | € 5.708 = 4.694 SDR (Special Drawing Rights) | Other flighs, rents, tours, other missed flights |
Claim Air Vanuatu flight according to the Montreal Convention
Air Vanuatu lost baggage or delayed luggage compensation
If you want to Claim Air Vanuatu for luggage delay you can get a compensation of € 1.414 + expenses.
| Baggage claim | Limit of liability | Expenses |
|---|---|---|
| Lost or damaged | € 1.414 = 1.253 SDR (Special Drawing Rights) | Clothes, cost of the baggage, taxis |
Must read: Fill the PIR: Property Irregularity Report to claim for the luggage to Air Vanuatu
What is Air Vanuatu PIR?
A Air Vanuatu Property Irregularity Report (PIR) reference number is a unique code that tracks your lost or damaged luggage. It has a combination of 10 letters and numbers and it is needed to claim to Air Vanuatu.
- Ref code
- Flight
- Number of lost suitcase
- Date
- Type of disruption
- Color and type
- Name
The Air Vanuatu Extraordinary Circumstances
The term ‘extraordinary circumstances’ is applicable when the delayed or cancelled flight is caused by something unexpected in which a claim receives no compensation. Example:
- Security
- Extreme weather conditions
- War
- A few strikes unrelated to Air Vanuatu like baggage handlers
Air Vanuatu unreal Extraordinary Circumstances:
- Issues with Air Vanuatu staff
- Bad weather affecting a previous flight
- Denied boarding due to an overbooking
- Air Vanuatu technical problems
Air Vanuatu “no show” booking clauses
“No show” is ilegal. You can claim a compensation for the denied boarding.
Can I claim my flight delay directly to Air Vanuatu?
First, if you want to claim directly to Air Vanuatu, you have to know your chances are scarce, since very often Air Vanuatu tries to justify their flight delays with extraordinary circumstances that didn’t really happen, like issues with air traffic control. Therefore, it is advised to funnel your claim through lexority.
Deadline to claim a flight: How far back can I claim a flight compensation to Air Vanuatu?
Deadline to claim a flight to Air Vanuatu: 2 to 5 years as a general rule, depending on the type of regulation that is fit in that particular case.
- Montreal Convention: two years
- Regulation 261/2004 of the EU: 2 to 10 years. It is necessary to the civil code for that particular country.
Documentation to claim successfully to Air Vanuatu:
Flight
Boarding pass
Personal ID
Expenses
Some Tips to claim Air Vanuatu
keep safe all Air Vanuatu trip docummentation
keep safe the boarding pass and e-ticket Air Vanuatu gave you. You don’t want to dispose of them. They are often very useful to claim Air Vanuatu.
Air Vanuatu flight delays: 3 or more hours
To be entitled to a compensation, Air Vanuatu delayed flight must be higher than 3 hours.
Air Vanuatu overbooking: is it legal?
Air Vanuatu Overbooking: When Air Vanuatu sells more tickets than the possible number of people they can accommodate.
The overbooking is legal, but you can get a compensation up to € 600.
Air Vanuatu aims to avoid empty seats because of no-shows, but this must be legally sanctioned.
When the Air Vanuatu passenger has received a reservation or any document stating the payment has been accepted and registered, it is a “confirmed reservation”. Boarding denials happen when a passenger presents to the gate but Air Vanuatu refuses them access to the plane.
These are the passengers rights to claim Air Vanuatu
Contact us if you have any question. Here we are if you want to claim for a delayed, cancelled, overbooked flight, or lost baggage to Air Vanuatu.
